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Bolton Toyota
Bolton, ON
120 Reviews
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120 Reviews of Bolton Toyota
October 21, 2016
Excellent dealer ship It was nice to meet the professional team of managers and sales persons in the dealership. I will recommend to all my friends and families. It was nice to meet the professional team of managers and sales persons in the dealership. I will recommend to all my friends and families. More
by Malik
Employees Worked With
Craig Nazare, Moaid El-Khatib, Refaat Ghabour, Maggie Thuc
October 20, 2016
Helpful, knowledgeable and friendly I would recommend this dealership to anybody. I went in with what I thought was a preconceived notion of the type of vehicle I needed. I was earmarked I would recommend this dealership to anybody. I went in with what I thought was a preconceived notion of the type of vehicle I needed. I was earmarked for a certain budget and was looking at a the Forerunner. Thanks to Management and sales staff they showed me the Highlander that was i my opinion much more useful for my purposes and more efficient for my long traveling. Within about 36 hours that new Highlander was in my driveway! More
by hwylaw123
Employees Worked With
Moaid El-Khatib, Oleg Burkartyk
October 07, 2016
Excellence The staff at Bolton Toyota who helped my wife & I with the purchase of our brand new Sequoia SUV Platinum 2016, were just fantastic. The Bolton Toyota The staff at Bolton Toyota who helped my wife & I with the purchase of our brand new Sequoia SUV Platinum 2016, were just fantastic. The Bolton Toyota team members are not only salesmen but are very gracious & hospitable as well. Before we landed at Bolton Toyoya, we had already visited nearly 3 different Toyota Dealerships. At each of the dealership, I personally felt the attitude of the staff & senior management was not at all to my satisfaction.. When a vehicle is nearly $ 65 to $70K, with a $2K green levy tax from the government, customer definitely deserves a reasonable percentage of respect & TLC. This is exactly what I received from Bolton Toyota (TLC) The employees who truly helped us and went out of there way were Ed Mikhael, Moaid Elkhatib and my best rookie salesman Mohammad Salama, who sold his first vehicle Toyota Sequoia 2016, Platinum. If Toyota is your choice close your eyes, blindly & vist Bolton Toyota and ask for 3 Amigos. On 1st Oct, I booked the Sequoia on 6th Oct I had the Sequoia on my driveway. Thank you Bolton Toyota for such an excellent experience and great service. Though I never met the GM at Bolton Toyota, but credit definitely goes to him too, for having such a wonderful team on board. Cheers Darayus R. More
by DD 05
Employees Worked With
Ed Mikhael, Moaid Elkhatib, Mohammed Salama.
September 26, 2016
Friendly & very helpful I was very pleased & happy with the service and helpfulness of everyone at Bolton Toyota, especially Lindsay.. I would recommend Bolton Toyota to my f I was very pleased & happy with the service and helpfulness of everyone at Bolton Toyota, especially Lindsay.. I would recommend Bolton Toyota to my friends. More
by Nina
Employees Worked With
Lindsay
September 20, 2016
Great expirience at Bolton Toyota I made the tough decision to Trade in my 2015 Rubicon Unlimited and it turned out to be one that I didn't regret for a moment... I went in to Bo I made the tough decision to Trade in my 2015 Rubicon Unlimited and it turned out to be one that I didn't regret for a moment... I went in to Bolton Toyota to take a look at a Demo RAV4 a couple weeks ago and walked out a happy new owner of a brand new Venza! I picked up my vehicle last week and am over the moon about the gas mileage I'm getting!! My fiancé is already talking about kids and picking out matching baby seats and a dog hammock. Ha ha. Stephen was very helpful in helping me find a Toyota that suited my needs. We came to agreement on a fair price fairly quick for the Venza and my trade price I would receive for the Jeep. In the Finance Office, Christian was very thorough in explaining extended warranty options and rust proofing. He was super quick with submitting our application and receiving approval - before I even got home that night. Lindsay was very welcoming and friendly, making sure that I was comfortable while at the dealership. I had some questions about the maintenance and upkeep (compared to a Jeep) so she introduced me to my Personal Service Concierge, Florence. She answered all my questions and more. Truthfully, she was the reason I switched to a Toyota. All in all, it was a pressure free, positive experience that I will tell my friends about. If I had to find "something" that they could improve upon....well... I really can't think of anything. See you in 16,000 km for an Oil change Florence ;) More
by Robert Mezo
Employees Worked With
Stephen, Lindsay, Florence, Craig
September 16, 2016
Lack of professionalism and customer service Vehicle was not detailed on delivery. Service department have lack of knowledge. They don't have proper answers of the questions. Even the salesperso Vehicle was not detailed on delivery. Service department have lack of knowledge. They don't have proper answers of the questions. Even the salesperson dose not know the features of the vehicle. Overall it was not a good experience More
by Rishav
Employees Worked With
Steven, joey
September 07, 2016
Dissatisfied When you are giving the final bill of sale give the client proper amount of time to go through it & a week of grace period to be able to cancel any un When you are giving the final bill of sale give the client proper amount of time to go through it & a week of grace period to be able to cancel any unnecessary items ie. First canadian insurance which cost a fortune. Had I knew how much it would cost me, I would have rather do an upgrade in my vehicle instead of having useless piece of paper. More
by Ripped off by dealer
Employees Worked With
Craig, Abdur
August 24, 2016
Sold us a car that was under a service bulletin! I agree with some of the previous reviewers who mentioned words like fishy and sugar-coated. The sales guy made it sound like the car would be in tip I agree with some of the previous reviewers who mentioned words like fishy and sugar-coated. The sales guy made it sound like the car would be in tip-top shape (any issues fixed) before giving it to us, but we found out later it is more of a certification for safety they do. Don't trust their facebook reviews-- if you look carefully some of the 5 star reviews are actually from employees. I tried to put my balanced review and it was hidden. Within the first month I was already shaking my head...and should have returned it...VSC light and engine light were coming on, in addition to several other odd issues. We also discovered it burned oil very quickly...like we had to fill it up about every 1000 km or sooner... we informed them and that was pooh-poohed....Well months later we took it to Brampton's Attrell and they did an oil consumption test...and the car does fall under a bulletin. We are now on a very long waitlist to have engine piston etc. fixed. That bulletin was out in spring 2015...we bought in summer 2015...if you look on internet going back a couple of years people were aware of this issue. They sold us a lemon. The value has drastically dropped...we are a family with two young kids who were in an accident that totalled or previous Honda CRV....we were not prepared to buy another car and felt that at least if we went with a dealership we could trust them...Oh weren't we wrong!!!!! Manager is being very flippant and dismissive...the whole lot of them are very unprofessional! Beware-- of course they'll probably kiss your butt if you have a ton of money to spend there-- but I'd seriously take my business elsewhere! Maybe I should tell Sick Kids Foundation their donations are coming from a bunch of shysters! More
by lessonlearned
Employees Worked With
Craig, Oleg, Service people
August 15, 2016
Outstanding Service Excellent service. Went on and beyond to accommodate my needs. This was my first car purchased in a Dealership and was an easy and painless experience Excellent service. Went on and beyond to accommodate my needs. This was my first car purchased in a Dealership and was an easy and painless experience . They got my credit approved even when my current immigration status in Canada (Temporal worker) makes it difficult to get finance. I really appreciate what they did for me and would recommend Stephen Mignogna and his team anytime. More
by Gonzalo Velis
Employees Worked With
Stephen Mignogna
August 05, 2016
Great service , knowledge. Curtious. Was impressed with that Highlander a few years back and even more now with the new design. Great vehicle, would recommend it to , knowledge. Curtious. Was impressed with that Highlander a few years back and even more now with the new design. Great vehicle, would recommend it to all my friends. More
by Brassard review
Employees Worked With
Employee
