Birchwood Honda Regent

Jaycee Manzano - Awesome Service Advisor! This is my second time visiting Birchwood Honda on Regent for an oil change and even though it's far from home, I will keep coming back because they a This is my second time visiting Birchwood Honda on Regent for an oil change and even though it's far from home, I will keep coming back because they always make you feel welcome. Jaycee Manzano saved me a lot of money on my second oil change. I had a recall to be done and the oil change was partially covered under that so I literally only paid for the oil itself! I also signed up for a tire rotation (as dictated by the notifications on my dash panel) and he said they found that I didn't need it so it wasn't done saving me even more money! Other places I've gone to in the past would have just done the tire rotation but here, they care not just about the car but for the people as well and I felt that when I was there. I left feeling like Jay and I have been friends for years :) Thanks for the wonderful experience! See you again in six months :) More

Knowlegable staff It is always a pleasure to take my Honda CRV in for servicing as the staff is so friendly, knowledgeable and quick to Answer my questions or concerns It is always a pleasure to take my Honda CRV in for servicing as the staff is so friendly, knowledgeable and quick to Answer my questions or concerns. More

Awesome James Vaz the most friendly and helpful service technician I ever met, great team work my car always ready to pick up on the time that was promised. James Vaz the most friendly and helpful service technician I ever met, great team work my car always ready to pick up on the time that was promised. Thanks More

Awesom team to work with - New Honda Owner I have never owned a Honda, or had anyone in the family drive one. After reading many reviews online - we knew that the CRV was likely the best vehic I have never owned a Honda, or had anyone in the family drive one. After reading many reviews online - we knew that the CRV was likely the best vehicle for our family. Russell was so great at explaining all the features to me, without getting too technical and losing me in the "car talk". He highlighted the comparisons between the CRV and my old vehicle, and sold my 8yr old on the heated back seats! He also was reachable by text, when I had some new questions a couple days after. We went back the the dealership, worked out some numbers - and it was a done deal. The hardest part was choosing a color, everything else was easy! Farrah was very good at listening to our finance questions - and made sure we didn't sign any contracts until fully aware of all the information. Nicole did a fantastic job showing us our new vehicle, and all the little tricks for it. Thanks Birchwood Honda! More

Very happy customer Great customer service. Paolo was a pleasure to work with in the purchase of my new Honda Pilot. I've never purchased through a dealer before, and exp Great customer service. Paolo was a pleasure to work with in the purchase of my new Honda Pilot. I've never purchased through a dealer before, and expected the experience to leave me feeling unsure, or frustrated. That was certainly not the case. Very professional and friendly staff made me feel comfortable with my purchase. More

Good service It was detailed to me how much is the cost for the service and it was done earlier on the given time.good job guys It was detailed to me how much is the cost for the service and it was done earlier on the given time.good job guys More

Great, fast and friendly service! Jaycee was great in explaining the reason for the recall service and for getting me in and out in a short time! Great, fast, friendly and professiona Jaycee was great in explaining the reason for the recall service and for getting me in and out in a short time! Great, fast, friendly and professional service was provided! I would definitely recommend your service department to friends and family! Thanks for the great experience! More

Superior customer service. Jaycee, Garth and Candice are always personal, cheerful, informative. Work is completed quickly and to my satisfaction. I never have a fail - having t Jaycee, Garth and Candice are always personal, cheerful, informative. Work is completed quickly and to my satisfaction. I never have a fail - having to go back and rework the job. A few perks, like shuttle, fancy coffees and free car wash are really appreciated. (I do miss the free carnations they used to give.) Overall, I have complete trust in the service at this location and never hesitate to return. More

Good job They help me and explain things very patiently. The team are very awesome. They just let me do the decision by myself and not forcing to purchase anyt They help me and explain things very patiently. The team are very awesome. They just let me do the decision by myself and not forcing to purchase anything. More

Fantastic Joel and his amazing staff are always ready to help when needed. They are knowledgeable and efficient having our needs met everytime! There is no pres Joel and his amazing staff are always ready to help when needed. They are knowledgeable and efficient having our needs met everytime! There is no pressure to fix something that can wait and the communication between all is excellent. More