Birchwood Honda Regent

People makes the difference I've been with Birchwood Honda on Regent now for close to 20 years, buying new cars and have them serviced there. The people there make you feel like I've been with Birchwood Honda on Regent now for close to 20 years, buying new cars and have them serviced there. The people there make you feel like family starting with the guys at service kiosk, sales people and managers. We as a family "competing" against our neighbors who are a Honda family as well. Keep up a good work, we are coming back. Jozef More

Sold me a lemon, and worthless warranty. tried to rip me off Sold me a lemon, and a warranty that doesn't cover anything. I bought a used 2008 Civic Si, and had issues almost immediately. The battery was dead wi Sold me a lemon, and a warranty that doesn't cover anything. I bought a used 2008 Civic Si, and had issues almost immediately. The battery was dead within a week and left me stranded at work. It took hours of calling back and fourth to get them to cover the replacement battery. I called to use my roadside assistance package, and was told it will be an 11 hour wait. The clutch failed and wouldn't release all the way (not a wear issue) and was told that my warranty won't cover it. The clutch master cylinder failed and I had to replace it myself. A front coil spring broke and I was informed that my front and rear suspension would all have to be replaced due to wear ($1500 job). I replaced it myself only to discover it was completely unnecessary. And had some other parts fail (a/c, coolant temp sensor, transmission synchros). All of this within 7000km. By 7000km, the estimate for repairs was $7500. My warranty covered a $200 sensor that I had to pay a $50 deductible on. Steer clear of Birchwood. This is the last car I ever buy from that company. More

I am very pleased with the service at the Birchwood Honda on Regent. Everyone there seemed to be very caring and helpful. All of my questions were answered and all the workers were helpful with my decision a on Regent. Everyone there seemed to be very caring and helpful. All of my questions were answered and all the workers were helpful with my decision about buying my first SUV. More

sold me a brand new lemon (half a dozen mechanical issues) and make me waste my time to get it fixed. ac wasn't working from the start, still not working. interior molding coming off. factory tires issues) and make me waste my time to get it fixed. ac wasn't working from the start, still not working. interior molding coming off. factory tires useless in rain. they won't return phone calls. no apolgies. never buying birchwood again. More