Birchwood Ford

Melanie was very helpful in helping us get our F-150. The process took much longer than we had planned but she was patient and stuck with us. No pressure tactics were usd. The process took much longer than we had planned but she was patient and stuck with us. No pressure tactics were usd. More

This was my first purchase of a car ever and Chris made the experience very easy for my wife and I. I would highly recommend going to see him if you needed a vehicle. the experience very easy for my wife and I. I would highly recommend going to see him if you needed a vehicle. More

Just had my mustang in for its annual service at Birchwood Ford and the staff were friendly, the work done well and took care of my car. This has got to be the cleanest dealership I’ve ever been to; Birchwood Ford and the staff were friendly, the work done well and took care of my car. This has got to be the cleanest dealership I’ve ever been to; albeit its newly built. The service people I dealt with were very good. And liked that you can look through the large window and watch the service personnel perform their work on your vehicle. More

You'd be hard pressed to find a better staff at any dealership whether it be Ford, Toyota or Chevy. They really try to take care of their customers and for me,that goes a long way. dealership whether it be Ford, Toyota or Chevy. They really try to take care of their customers and for me,that goes a long way. More

This is my 2nd purchase from Birchwood Ford. This purchase was a new F-150 in July and the sales team listened to what I was looking for and found the right vehicle for me. Fair pricing and gr This purchase was a new F-150 in July and the sales team listened to what I was looking for and found the right vehicle for me. Fair pricing and great communication. NO high pressure sales tactics and answered many questions I had. Very knowledgeable staff. More

Good communication. Fast friendly service. Repairs were done quicky and accurately. Would use them again. Fast friendly service. Repairs were done quicky and accurately. Would use them again. More

Birchwood Ford is a brand new state of the art dealership. The service department was able to quickly diagnose the cause of the issues with my 2013 Ford Edge. The advisor kept me in the loop as dealership. The service department was able to quickly diagnose the cause of the issues with my 2013 Ford Edge. The advisor kept me in the loop as to how the repairs were progressing and when my car would be ready for pickup. More

Been there 3 times to get my vehicle repaired and all 3 times I’m extremely happy with the work done and the way I’m treated as a customer. Fabulous job! times I’m extremely happy with the work done and the way I’m treated as a customer. Fabulous job! More

Just got our 3rd vehicle through Birchwood Ford. Jodi, Brenda and Dondee were all very friendly and helpful. They made sure we drove away happy customers with "Big Red", our new F150! They have a gr Jodi, Brenda and Dondee were all very friendly and helpful. They made sure we drove away happy customers with "Big Red", our new F150! They have a great team there and we look forward to dealing with Kyle H in service! More

My factory truck order from Ford showed up missing items which was not good. The staff at Birchwood Ford went out of their way to make things right and install the missing items at a fast pace. They even which was not good. The staff at Birchwood Ford went out of their way to make things right and install the missing items at a fast pace. They even offered a loner vehicle for our trip we had planned if they couldn’t get mine ready in time, very impressed they way the handled the situation, but in the end they made it happen. Would recommend buying a new vehicle to anyone looking for good honest caring dealership. More