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Birchwood Ford

Winnipeg, MB

4.8
302 Reviews

1300 Regent Avenue West

Winnipeg, MB

R2C 3A8

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302 Reviews of Birchwood Ford

March 11, 2017

Excellent Service We received excellent service at Birchwood Ford on Regent as usual. We have come to expect excellence when I bring the car in for service. We get fas More

by Sunflower
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Hildebrand
February 27, 2017

Poor service Service with Birchwood Ford is always a problem getting my vehicle in. I can't get my vehicle there at a time convienient to me. I work outside the More

by Mike__2015__F150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
do not know
Feb 28, 2017 -

Birchwood Ford responded

Hi Mike, Thank you for your review. We are sorry to hear of your displeasure with your past few experiences with us. Based on your comments we understand your displeasure. Diagnosis can be tricky and unfortunately can take time to complete. The time will vary depending on the complexity of the issue and it is difficult to assess when making an appointment. We are open Saturdays and can perform most repairs if that is an option for you. With regards to the Kia, we apologize for the confusion, and would be happy to clarify what services are required by Kia. Please contact Keith at keith.cochrane@birchwood.ca and he will be able to review Kia’s maintenance requirements.

February 26, 2017

New truck purchased Dean and Tyrone are willing to go the extra mile and make you comfortable in your purchase . No pressure selling. Birchwood is lucky to have people li More

by Rob522
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean, Tyrone, RJ
February 14, 2017

Great service Great job, car was serviced quickly and promtly! Keep up the good work! Everything i wanted done was done to my satisfaction.Thanks again Birchwood F More

by ronk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy
February 14, 2017

Bought a new truck! The personal as well as the environment at Birchwood Ford was comfortable and open. Robin was exceptionally helpful, seemed very open, honest, and car More

by Kelly H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin and Kayla
February 07, 2017

Swindlers! They seemed nice at first, but over charged me by $2500.00 for my vehicle. On top of that, they lied to me about the extended warranty...saying it wa More

by Nozboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dondee
February 05, 2017

Great people great automobile Nice automobile with great people to guide through. So supportive set of people happy people nice products. Good job Robin he really helped me worked More

by Miller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Dyer
January 28, 2017

Job well done Devin was the sales rep I worked with during my purchase of a new truck. He was very knowledgeable about the vehicle and really listened to me as I More

by ron
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
devin, cailah
January 06, 2017

A pleasure to deal with Every time that I have gone to service at Birchwood Ford they were friendly and quick to help. I have never had a bad experience with them yet. I rec More

by Kellyf150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All of the service staff
December 31, 2016

Perfect service Was 100 percent happy with my service from both salesman and finance. I would gladly recommend this dealership. All staff were courteous and prompt wi More

by Kurtis Gafka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Kamstra and Tyrone brown
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