Birchwood Ford

Super friendly Everyone there is super friendly and the service was quick. I added other things needed to be done on my vehicle and they were still able to accommoda Everyone there is super friendly and the service was quick. I added other things needed to be done on my vehicle and they were still able to accommodate me and had my vehicle back within an hour. They take the time to explain all service that was done. More

Great awesome service The service was awesome they help me with all question I had no pressure and closing a deal was easy and fast I would recomend friends and family The service was awesome they help me with all question I had no pressure and closing a deal was easy and fast I would recomend friends and family More

Pleasant and not pushy Explained the benefits of the extra warranty, broke everything down to be able to understand easily. Salesperson was great also. Left feeling happy Explained the benefits of the extra warranty, broke everything down to be able to understand easily. Salesperson was great also. Left feeling happy with the purchase, not that you made a mistake. More

Great truck Excellent sales staff no stress or pressure very enjoyable experience also sold me a great truck met all my expectations and more. Thank you much Excellent sales staff no stress or pressure very enjoyable experience also sold me a great truck met all my expectations and more. Thank you much More

Great Sales and Finance The sales and finance people went out of their way to find a new car for our family. This was particularly important as they did not have the type of The sales and finance people went out of their way to find a new car for our family. This was particularly important as they did not have the type of sedan we wanted in stock. They searched for one to meet our needs in Manitoba and Saskatchewan, finally arranging to obtain one from another dealership. The price was very affordable as they covered some of the extra costs sustained transferring the car from the other dealership. The financing was easy with reasonable monthly payments with Ford Credit. This was our third car purchased from Keystone/Birchwood Ford on Regent. More

Always amazing service from the front desk to in the shop Always very happy with how smoothly and fast the service is. So friendly and helpful . After going to so many different shops I Wouldn't go anywhere Always very happy with how smoothly and fast the service is. So friendly and helpful . After going to so many different shops I Wouldn't go anywhere else . More

Excellent customer service A couple of items were not working on my 2016 Ford Explorer and they were tough to diagnose at first. When I brought the vehicle in Don and Gerri Lynn A couple of items were not working on my 2016 Ford Explorer and they were tough to diagnose at first. When I brought the vehicle in Don and Gerri Lynn were most accommodating at getting my vehicle in and getting me a courtesy vehicle. The repairs were done as promised and their friendly service approach made the experience a pleasant one. The staff in the service department truly care. More

Sales Experience About the simplest most straight forward car purchase I have ever made., The sales, finance, and delivery team at Birchwood Ford were best in class. About the simplest most straight forward car purchase I have ever made., The sales, finance, and delivery team at Birchwood Ford were best in class. No headaches, no hassles, no pressure, just honesty and integrity from all involved. I will definitely recommend the Birchwood team to anyone I know looking for a new or used vehicle, More

only the best birchwood ford offers a level of service that goes well beyond industry standards. i travel from the opposite side of winnipeg to have my vehicle ser birchwood ford offers a level of service that goes well beyond industry standards. i travel from the opposite side of winnipeg to have my vehicle serviced at birchwood. there is a ford store less than 10 minutes from where i live. phone there for service and the tone is we are really busy, and even with a first thing in the morning appointment they say we dont know when we can work on your car. just leave it here and we will call you when it is ready, and that is for an oil change! the staff at birchwood ford has always been friendly and very helpful. More

Neverever Buy a Ford from BIRCHWOOD Ford Winnipeg people please avoid this place. I have never given any work place a bad review ever, But I feel this is my moral responsibility to put this Winnipeg people please avoid this place. I have never given any work place a bad review ever, But I feel this is my moral responsibility to put this out there for people. Let me walk you through what I experienced. Time of sale: The sales person used, so called work sheet, to present the numbers. I made a counter offer for the car and they agreed to it but they forced me to take their BIRCHWOOD ADVANTAGE (in other words - Birchood taking advantage over you by charging extra fee) I saw value in tire exam and agreed to take it. Therefore my total cost was increased to another $800. Now my worksheet said $xx,800 + tax (including Birchwood advantage) Now comes the service time, I had a leak in my tire. No.1 this program is only honored in birchwood stores where as other insurance companies covers almost all the workshops. (BIRCHWOOD ADVANTAGE - forcing you to drive to their service centers) Well I made arrangements for a shuttle before hand but it took them about 30min to get me ride to work. Then shuttle picked me up 4hrs later and when I reached there the car was just getting in the shop. They made me wait another 45min. Remember all this is happening in work hours (because you are bounded to go there) But the service was unable to fix a simple tire leak. Now I have a flat tire again in the morning and I am late for work. I went back to the service centre and asked what can they Do? Reply: leave the car here we will take a look at it. At this point I asked the dealership to cancel my "BIRCHWOOD ADVANTAGE " and refund a prorated value of it. REPLY: BECAUSE THE PAPERWORK SAYS THAT THE CAR WAS $ XX,800 + tax, therefore you paid $ 0 for BIRCHWOOD ADVANTAGE. So now I am left with a flat tire and an insurance with incompetent service team. People just buy a ford from anywhere but not from BIRCHWOOD. I will highly recommend Vickar Ford. even though I didn't buy car from them their delivery coordinator spent almost an hour to program my phone with the car and all of the staff was super polite. Please please please don't let these crooked dealerships take advantage of you. A car is a big purchase and you will always need a reliable mechanic to maintain it. Please make a purchase at a place where staff is honest and service team is capable of diagnosing the problems in timely manner. More