Bennett Dunlop Ford

AMAZING SERVIC IN QUCK LUBE noticed i had a oil looking substance on rear differential phoned bennet and was told by cindi in service to go to quick lane and they could look and noticed i had a oil looking substance on rear differential phoned bennet and was told by cindi in service to go to quick lane and they could look and see if i needed a pinion seal replacemet. went tbere as soon as i walked in quickly greeted and i explained what i had been told and if it was in fact leaking that i would book a service appointment with the service shop.well to my amazement sure enough pinion seal was leaking and the tech started in on it absoulutely amazing service i didnt by my ford from bennet as it was used but everything that i have ever needed from them warranty has been done perfectly.when i buy another ford truck it will be because of the first rate service so impressed really wet out of their way More

New Vehicle Purchase Not once did I feel pressured into making a purchase. I feel like Derrick had my best interests at heart. He took the time to help me find what I wa Not once did I feel pressured into making a purchase. I feel like Derrick had my best interests at heart. He took the time to help me find what I was looking for. I had a great experience and would recommend anyone to visit him at Bennet Dunlop! More

New car purchase Matty McMillan was my sales person, I really appreciated everything he did, he really went above and beyond just being a sales person. I would recomm Matty McMillan was my sales person, I really appreciated everything he did, he really went above and beyond just being a sales person. I would recommend him to anybody that is thinking of buying a car. He took his time to explain things to me. I went to other dealerships and it was if they really did not care if I was there or not. Matt, was very happy to see us when we kept coming back to ask about different things with regards to the 2014 Ford Escape we purchased. There should be more sales people like Matt who really cares. More

New Vehicle Purchase I came to Bennett Dunlop to have tire repaired , towed in by CAA. I was planning to upgrade in Sept /14 however I went to the showroom and saw a Fiest I came to Bennett Dunlop to have tire repaired , towed in by CAA. I was planning to upgrade in Sept /14 however I went to the showroom and saw a Fiesta in my price range, Tanner greeted me with enthusiasm. Tanner answered all my questions, was very sincere, showed me respect throughout. I have been coming to the dealership for 3 yrs and knew I would purchase my next vehicle here because of the customer care I have been given. Tanner explained the workings of the car, met me on pick up of my new "Fiesta" & also gave me his cell # to call anytime. This is very important to continue the relationship post purchase & I will share my experience with others. Overall I am very impressed with the genuine people at Bennett Dunlop. Ken Bart was thorough & so pleasant, sure knows his stuff ! Wonderful energy ! I can truly say Tanner sure made it easy to feel comfortable & created trust quickly, he is a bonus to the sales team. More

Awesome Service I recommend going to this dealership, the service was by far of my expectations. I look forward to taking my truck there because of the service. Ken I recommend going to this dealership, the service was by far of my expectations. I look forward to taking my truck there because of the service. Ken Schulz booked in my truck and I was told that the parts had to come from the States. He explained everything that needed to be done. Then I was called to bring in my truck for the warranty work. This warranty work was explained to me in great detail. When the work was done Wade Anderson explained all the work that was done. They made me aware of so much and answered all my questions with the most professional, expertise. The Ford experience to me was the best service that I have ever received. I will never question on which dealership to take my truck in, because I am sold on Ford. I also want to mention the morning male and Sinie. They are so nice to talk to and so friendly. Also Vanja who picked me up in the afternoon, again she was so nice to talk to. I definitely would love to go on a road trip with them, It would be such a fun time. The staff at Ford are so nice to talk to, they explain things in full detail. I also love their coffee station with the televisions. It is so nice to sit back have a coffee and relax watching TV. Thank you so much for this great experience, looking so forward to coming back. More

Service experience Towed in after hours. Took it in first thing and diagnosed problem. Vehicle was ready as soon as parts arrived. Service department communicated with Towed in after hours. Took it in first thing and diagnosed problem. Vehicle was ready as soon as parts arrived. Service department communicated with me all through the repair. Very pleased More

Good service advisor. Had a vehicle that required a lot of service work which I had anticipated beforehand. I dealt with Kurtis Fehr who was straight up with every issue m Had a vehicle that required a lot of service work which I had anticipated beforehand. I dealt with Kurtis Fehr who was straight up with every issue my vehicle had and an explanation. Kurtis had a great handle on everything,...from customer service to explaining all details of work. He was prompt with every phone call he said he was going to make with me and kept me up to date on the repairs progress. I mean I dunno,...you spend lots of money you expect only one thing,...to have the time and patience of the dealership with questions or concerns and to feel respected. Kurtis was awesome. He did everything in his power to make me have a real enjoyable experience, if you can call it that when getting repairs, hah, I'm sure you know what I am getting at. However this system works pleasure ensure Kurtis is awarded some sort of praise for the way he conducts business and treats customers. I would easily recommend him to anyone looking for quality treatment. Not to leave on a negative note but I did have to come back for a redo on a nut that came off of a flywheel on my engine. Wasn't anticipating that but I understand things may happen at times like that. Again Kurtis was there to help out immediately and get me up and going if not that day it was the next. That was exceptional. I mean maybe things lined up that conveniently that day but it wouldn't matter because Kurtis still had to put the wheels in motion to get it done. I hope most of your employees in the same or other positions put forth as solid an effort in their day to day workings as I feel Kurtis does. Joey More

Body shop service is very poor The Body shop service is very poor. I think these guys are just there for the paychecks and don't care about customer service or reputation of the com The Body shop service is very poor. I think these guys are just there for the paychecks and don't care about customer service or reputation of the company. Took my car in for front bumper repair covered by insurance. I have been dealing with them for roughly 2 months now and I have been given three different pick up dates which they never saw through. I am really running out of patience because they actually wait for me to phone them on the promised pick up date to break the news to me. Ordering one part or the other is the excuse they've always used which I think is a lie!!! I do not recommend the body shop for anyone. More

Repair of Faulty Instrument Warning Message I brought the vehicle in for service at 7:30 am. The service department diagnosed the problem and were able to source a replacement part as they did n I brought the vehicle in for service at 7:30 am. The service department diagnosed the problem and were able to source a replacement part as they did not have one in their invertory. They kept me informed as they worked to resolve the issue. At 3:42 pm I was contacted via telephone and advised that the repairs had been completed. They advised that the new switch assembly had been installed and tested to assure proper function. They advised that the vehicle was ready to be picked up. Due to what I believe was not an ordinary service issue, I was very pleased with the speed with which the Bennet Dunlop service people resolved the issue with the faulty instrument warning message on our vehicle. In addition to resolving our service issue they also completed the regular oil, filter and lubrication servicing. More

Best in Everything This is without a doubt the best dealership I've ever had the pleasure of working with. From sales to service and all points in between, Bennett Dunlo This is without a doubt the best dealership I've ever had the pleasure of working with. From sales to service and all points in between, Bennett Dunlop Ford has it locked down. Great people and great experience. More