Bay King Chrysler

Excellent Very pleased with my experience at Bay King thanks to the help from Mike. Very professional and open. Made the experience a comfortable one! He explai Very pleased with my experience at Bay King thanks to the help from Mike. Very professional and open. Made the experience a comfortable one! He explained everything to me and answered all my questions. It was my first vehicle purchase and I couldn't be happier with the service I received from the dealership. More

So thankful Not only did Mike take his time to explain everything in detail,he made sure I understood and went though the whole car . He was amazing when I had to Not only did Mike take his time to explain everything in detail,he made sure I understood and went though the whole car . He was amazing when I had to bring my two kids (ages 9 years and 17 months) with me to sign all the papers. He really made me feel like family. Not only did I leave with a new jeep that is reliable and safe for my family I walked out with confidence knowing that I made the right decision. Mike was professional and really made me feel like no question was a wrong question. I cannot say enough good things about bayking and my experience that I shared thank you so much for everything. More

The service was fabulous and you made us feel like family I was more then satisfied with service etc. The minute we walked in we were treated like family. Most important we walked away satisfied and happy I was more then satisfied with service etc. The minute we walked in we were treated like family. Most important we walked away satisfied and happy More

Best is what you get here!! After wasting my 2 months in looking for a nice car. I landed up here once and you won’t believe, bought that on the same day. Service is very friendl After wasting my 2 months in looking for a nice car. I landed up here once and you won’t believe, bought that on the same day. Service is very friendly and quick. Loved how they were just one call away. Execellent service NATHAN :) More

Great follow up Great deal, great follow up. A small issue on delivery that was looked after completely, quickly, and to my satisfaction. Very easy to deal with Great deal, great follow up. A small issue on delivery that was looked after completely, quickly, and to my satisfaction. Very easy to deal with More

Non Existent Customer Service On June 27th I found a Ram 1500 that I was interested in and messaged the dealership via the online portal...minutes later Mike Afrasiabi responded as On June 27th I found a Ram 1500 that I was interested in and messaged the dealership via the online portal...minutes later Mike Afrasiabi responded asking that we get in touch. I immediately responded indicting that I work in Mississauga and cannot get to Hamilton in the week and as it was an upcoming long weekend I asked if it would be possible for the dealership to bring the vehicle to my office and at the same time appraise my trade. 24 hours later and still no response I decided to send Mike Afrasiabi an email directly to his email address and not through the portal......24 hours later and still no response. So on Friday, June 29th I called the dealership and left hi a voicemail on his cell number....no response so I called the main dealership line and asked if Mike Afrasiabi was on duty - he was, and they put me through to his line. It seems either Mike Afrasiabi or the dealership as a whole are only interested in customers who do all the work, walk in and want to sign papers...they don't want to do anything related to customer service. I will find another vehicle from another dealership. Avoid Mike Afrasiabi. Poor customer service....actually non existent customer service. More

Great service and helpfull The representative helping me was awesome! I got there late/after hours and he stayed to answer my questions about a vechile. He didn't rush with answ The representative helping me was awesome! I got there late/after hours and he stayed to answer my questions about a vechile. He didn't rush with answers to my questions and explained everything. Couldn't ask for more. Thanks again! More

Quick and painless I was in a tight spot with my 2013 dodge ram. I went into bay king and nathan came up with a quick and easy solution. Got me into my car. He went I was in a tight spot with my 2013 dodge ram. I went into bay king and nathan came up with a quick and easy solution. Got me into my car. He went over everything with me made sure I knew all my option and for this I would 100% got back to see nathan if I'm going with a new car or used. Thanks for all the help! More

Great Experience Very professional, informative and helpful. All the staff were very friendly and they did what they had to do to get my wife and I exactly what we wan Very professional, informative and helpful. All the staff were very friendly and they did what they had to do to get my wife and I exactly what we wanted while coming up with an affordable plan. Definitely worth going in and talking to them. You won’t be disappointed. More

Very out going personable people. The staff at Bay King we're very helpful in everyway. The sales people were personable and friendly professional staff. Peter in financing went above The staff at Bay King we're very helpful in everyway. The sales people were personable and friendly professional staff. Peter in financing went above and beyond to help thank you all for a great experience. More