Barrie Volkswagen

The young lady who booked the "recall" service was very pleasant and helpful allowing us ample time to travel from Wasaga Beach. The wait was a little longer than expected, but we were otherwise pleased w pleasant and helpful allowing us ample time to travel from Wasaga Beach. The wait was a little longer than expected, but we were otherwise pleased with the experience and courtesy of employees. More

Always a pleasure to deal with Roger and Dillon. We know that we get honest, courteous and excellent service. Thanks to you both and the very competent service technicians. that we get honest, courteous and excellent service. Thanks to you both and the very competent service technicians. More

The service department at Barrie VW are outstanding. I'm a front line worker and needs by vehicle to see patients at home. My serpentine belt broke and I brought my vehicle without an appointment they got m a front line worker and needs by vehicle to see patients at home. My serpentine belt broke and I brought my vehicle without an appointment they got me in and back on the road with in a hour. I was able to see all my schedule visits for that day. Thank you Roger and Dillon and the service technician. More

Good service. Unobtrusive, but at the same time always ready to help. This year I bought a car from this dealer for my wife. The team helped with insurance. I am very grateful to them for this. When I'm ready to help. This year I bought a car from this dealer for my wife. The team helped with insurance. I am very grateful to them for this. When I'm ready to change my car, I will definitely contact this dealership. More

Frost time to the dealership al the people where very helpful! The waiting area was set up to be very safe. The service was very fast. Thanks helpful! The waiting area was set up to be very safe. The service was very fast. Thanks More

Everything worked out well in the end. We initially purchased a used non VW model and unfortunately began to experience issues. Working with Natalie and her team we were able to replace th We initially purchased a used non VW model and unfortunately began to experience issues. Working with Natalie and her team we were able to replace the vehicle with a fantastic 2020 VW Tiguan and so far so good. More

Worst Car Buying Experience Ever - so bad, it left me without a car. I bought a demo on Monday, and was told to pick it up on Friday at 12pm. They dodged my calls all week and I showed up on Friday and t without a car. I bought a demo on Monday, and was told to pick it up on Friday at 12pm. They dodged my calls all week and I showed up on Friday and they said it was loaned out to a better customer. They did not disclose this and lied to cover it up, nobody could take responsibility, especially the manager Jesse. The salesperson Kyle was fine though. Apparently they have a bad reputation for communication, which was horrid. do not go More

Fantastic service, not a need to worry, dealt with Ian who was amazing through every step of the buy process, couldnt have made buying a brand new car any easier. who was amazing through every step of the buy process, couldnt have made buying a brand new car any easier. More

Dylan The Rockstar The dealership gets 4 out of 5 because of Dylan stepping up to the plate to coordinate service and making sure the job got done in a fair manner. That The dealership gets 4 out of 5 because of Dylan stepping up to the plate to coordinate service and making sure the job got done in a fair manner. That after several missteps over the past 18 months which left me wanting to ditch on this dealership. I'm told Dave Henderson had a hand in that so a big thanks to Dave as well. More

lots of reminders of appointment Dropped car off and problem diagnosed quickly. Did inspection while there. Very clean dealership and friendly service staff. Was updated as to prog Dropped car off and problem diagnosed quickly. Did inspection while there. Very clean dealership and friendly service staff. Was updated as to progress of car. More