Barrie Volkswagen

Regular maintenance and a rattle in the front end. They called right away to let me know my car was in and if there was anything besides the regular maintenance to be checked. Roger said that he would They called right away to let me know my car was in and if there was anything besides the regular maintenance to be checked. Roger said that he would have them check the rattle. More

Great Service . Went above and beyond to make sure our car was ready for our drive back to NB. I was provided a courtesy car while the recall and oil change was com . Went above and beyond to make sure our car was ready for our drive back to NB. I was provided a courtesy car while the recall and oil change was completed. More

costly and rushed Overall satisfied. Very happy with drives to work, the staff person is great and friendly. Last time I dropped off at 745. Made mistake of sayi Overall satisfied. Very happy with drives to work, the staff person is great and friendly. Last time I dropped off at 745. Made mistake of saying they could have for day. Was told the 90 k was to be a few hours. Got a call at about 4 and they were just starting so would not be picked up at 5. Had daughter pick me up and decided to leave car there over night. Roger was very nice, prefer him over the usual young woman who is there. The other staff gave me some tips about scratched wind shield and this helped. Next time I will not tell them they can have car for the day, Also, they asked about rotating tires and I told them this was just done in spring. Why is that needed? Was told it needed new wipers and I agreed but this was not really needed. Total for the 90 km was nearly $700. Good thing I had the $500 emission rebate.....I find VW very expensive and will start going to another shop since my warranty is done. More

Oil change and other stuff Service was good. I have to be honest. It is difficult to be enthusiastic about anything related to Volkswagen while there is STILL NO RESOLUTION to Service was good. I have to be honest. It is difficult to be enthusiastic about anything related to Volkswagen while there is STILL NO RESOLUTION to compensation related to my 2010 Golf TDI (VW emissions scandal). So yes, the people working at the dealership did their jobs well but I can't see me ever buying a VW product again. The US owners of the TDI vehicles are all straightened away. Why not Canada? Just leaves a bad taste when I think about it. More

Good Service I have been to this dealership in the past with a less than stellar experience. To be honest, if I had another option I would probably not have retur I have been to this dealership in the past with a less than stellar experience. To be honest, if I had another option I would probably not have returned. I came back for regular maintenance service and found the new service department to be a pleasant surprise. Roger was efficient and provided updates as requested. When my car was not able to be finished in time Roger provided me with a loaner (not a rental) which meant I did not have to waste any extra time. I would recommend Roger as a service advisor. More

They are always very easy to deal with. They treat me well and keep me informed. They called as soon as it was ready. They understand that I cannot be without my vehicle for any length of ti They treat me well and keep me informed. They called as soon as it was ready. They understand that I cannot be without my vehicle for any length of time and see that I am not. More

Oil change detail Performed a routine 30k service after service car running a little less rpm at idel which is good. They also took care of front end noise which was co Performed a routine 30k service after service car running a little less rpm at idel which is good. They also took care of front end noise which was covered by warranty and lubed the sunroof. Had a detail done but for the price I didn't think it came out clean enough as there is smears on dash and interior doors. So learning this going forward vw Barrie will do the service on car but detail be done elsewhere. More

Quick and good service Explained the noise I was hearing brought the car in and was called the next day to come pick it up and I drives good as new! Explained the noise I was hearing brought the car in and was called the next day to come pick it up and I drives good as new! More

INSURANCE CLAIM WORK Completed insurance repair to restore vehicle to original condition. No problems. However, called dealership general number telephone were not a Completed insurance repair to restore vehicle to original condition. No problems. However, called dealership general number telephone were not answered. Could only leave voice message. Difficult to get hold of someone in service on the phone. Thus 4 of 5 stars More

Great service Recently in there for service. Heard a lot of mixed reviews of Barrie vw. Must say they were wrong leaft completely satisfied And happy will return an Recently in there for service. Heard a lot of mixed reviews of Barrie vw. Must say they were wrong leaft completely satisfied And happy will return and will recommended thanks for helping me out ! More