Barrie Volkswagen

Exceptional Honest, and fair. He really looked after my wife and I. He explained cost, he explained what needs to be done, and what can be done in the near future Honest, and fair. He really looked after my wife and I. He explained cost, he explained what needs to be done, and what can be done in the near future so we had a heads up. He's thorough and friendly. Tech was great too (I forget this name) he actually came and talked to us. We had a bad taste in our mouth from past experiences and promises not kept (previous owners) but Steve truly made up for this and went out of his way to make sure we would be customers for the duration of our vehicle. Kudos to you man, I'm impressed by your dedication to the business and how much you truly care about your customers. You made my wife and I feel like #1. Thanks again. We will be back More

Good service Service was thorough and prompt. The staff were friendly and professional. I am from out of town so I always wait during my service. The waiting ar Service was thorough and prompt. The staff were friendly and professional. I am from out of town so I always wait during my service. The waiting area is clean, comfortable and spacious with free WiFi. I think this was my third service at this particular facility. I will continue to bring my vehicle to this dealership. More

Vehicle purchase Okay service but a lot of miscommunication between departments. Hidden costs in the end. Finance is very informed and organized but sales seems to be Okay service but a lot of miscommunication between departments. Hidden costs in the end. Finance is very informed and organized but sales seems to be misinformed on a lot of fronts. More

steve ward at service was not helpful at all because of the way i was spoken to at barrie VW by service rep. steve ward he was very rude to me in the way he handled warranty claim because of the way i was spoken to at barrie VW by service rep. steve ward he was very rude to me in the way he handled warranty claim More

Thanks Barrie VW Car was serviced on time and for price quoted. Staff were friendly and polite. Coffee and muffins available. Nice clean environment located right of Car was serviced on time and for price quoted. Staff were friendly and polite. Coffee and muffins available. Nice clean environment located right off the 400. Thanks. More

On time , well done as promised. My golf had radio issues and 12V chargers not working. The warranty work was done on time & fixed to my satisfaction. I'm impressed. Thanks My golf had radio issues and 12V chargers not working. The warranty work was done on time & fixed to my satisfaction. I'm impressed. Thanks More

Good Service, Good People From the sales experience with Brandon, right through to the finance manager to the service manager, these folks go out of their way to make you feel From the sales experience with Brandon, right through to the finance manager to the service manager, these folks go out of their way to make you feel like a friend. They honour their word without question. More

Great service The service was provided on time, quick, efficient and performed by qualified technician.Although this was a simple safety check, the thoroughness was The service was provided on time, quick, efficient and performed by qualified technician.Although this was a simple safety check, the thoroughness was very impressive. More

Customer Service I felt the customer service provided by Steve Ward was outstanding. After having my car looked at and serviced I had another question which was dealt I felt the customer service provided by Steve Ward was outstanding. After having my car looked at and serviced I had another question which was dealt with by a used salesman and the assistant Manager I believe. Both gentlemen were very helpful and knowledgeable so I felt pretty informed when I left the dealership. I really appreciated them taking the time to help me. More

Key stuck in ignition Helaina and mechanics were great to look at my problem on Saturday afternoon, didn't have parts in stock, but would order. Towed car in and had it fix Helaina and mechanics were great to look at my problem on Saturday afternoon, didn't have parts in stock, but would order. Towed car in and had it fixed for less than the quote. Pleasant surprise ! More