Barrie Subaru

Trustworthy and Attentive Service Purchased my first car from them, a 2019 Impreza. While I felt pressured at other dealerships to purchase something off the lot, Paul Santaera at Barr Purchased my first car from them, a 2019 Impreza. While I felt pressured at other dealerships to purchase something off the lot, Paul Santaera at Barrie Subaru listened to what I wanted and went above and beyond to secure the vehicle. I was given a great price, and he did not try to upsell. Overall a wonderful experience, and I would highly recommend! More

Very good service .. bought my car in 1-1/2 day after Very good service .. bought my car in 1-1/2 day after knowing the price and option. The reply are very fast and clear Employees are very friendly Very good service .. bought my car in 1-1/2 day after knowing the price and option. The reply are very fast and clear Employees are very friendly .. More

Just the right amount of attentiveness. This is the 2nd purchase of a new Forester. No pressure and just the right amount of attentiveness. They did not try to upsell. It was a very go This is the 2nd purchase of a new Forester. No pressure and just the right amount of attentiveness. They did not try to upsell. It was a very good experience from the test drives with Carolyn to the deal making with Paul to the delivery with Ian and the paperwork with Lauren. I didn't know they had a loyalty program that will save me some money too! More

Attentive, professional service at Barrie Subaru Just bought a 2019 Impreza from Barrie Subaru. This is the fifth vehicle I have leased/purchased there - Paul Santaera is the salesperson. Solid, ti Just bought a 2019 Impreza from Barrie Subaru. This is the fifth vehicle I have leased/purchased there - Paul Santaera is the salesperson. Solid, timely, professional support . More

2019 Subaru Impreza HB What a great experience!! Paul, Ian, Lauren, and Rah were great to deal with throughout the buying cycle. Straight-forward, no BS and said what they w What a great experience!! Paul, Ian, Lauren, and Rah were great to deal with throughout the buying cycle. Straight-forward, no BS and said what they were going to do from the start. In a world with dealerships on nearly every corner it is refreshing to get honest help. Look forward to buying from them in the future. More

Can't get my STI in for Airbag Safety Recall - Dangerous!! 20190603 - Called to set up appointment. Was told "taking a couple of weeks getting parts in" and they would call me back. They never called back. 20190603 - Called to set up appointment. Was told "taking a couple of weeks getting parts in" and they would call me back. They never called back. 20190807 - Called - "Customer not Available" message on multiple calls. Phones seemed out of Order. 20190711 - Called at 9:28 - music on hold for 3 minutes, then had to leave message. Left a very detailed message. No Call back. 20190711 11:36 Called back to Barrie Subaru as no call back. Stephanie answered. I am now told that I am 343 on the list. She would NOT tell me how many ahead of me that were still outstanding. She said they had ordered enough parts to do to 332. She would not give me any timeframe for when my recall service on the Airbag could be done!!!! I asked for a very broad guess at timing. She refused to provide one. 20190711 - 11:50 - Called Subaru Canada - now on hold 10 minutes after being told, "Just give me one sec, OK". More

We found every one very experienced and knowledgeable. Paul Santaera is great. A very efficient, professional and friendly. The demonstration of all the control and features given by Ian Ross was excell Paul Santaera is great. A very efficient, professional and friendly. The demonstration of all the control and features given by Ian Ross was excellent - he was very very helpful - I felt confident to drive home.; Lauen was also very wonderful to us.. More

Great job! It was easy to set up an appointment that went with my schedule which I appreciated because I live 1hr and 40 min. away. Paul Santaera was friendly an It was easy to set up an appointment that went with my schedule which I appreciated because I live 1hr and 40 min. away. Paul Santaera was friendly and comfortable to deal with. No pressure. He was able to answer all my questions and helped me get an affordable monthly payment. I really love the Suburu Crosstreck touring model. Its just the right height for getting in and out of, excellent on gas, lots of storage room, and comfortable to drive. Handles well on the windy roads I have up north and is just fun to drive. Love the colour roo. I look forward to continued business in the future More

Best car I've ever owned Paul Santaera is great. Easy process to find the right car that would fit my needs for the right price. The service was exceptional and I couldn't be Paul Santaera is great. Easy process to find the right car that would fit my needs for the right price. The service was exceptional and I couldn't be happier with the experience. More

Purchased a new Outback and received excellent service. We returned an Outback at the end of lease and decided to buy a new Outback. Paul Santaera is extremely knowledgeable and offered an attractive deal. We returned an Outback at the end of lease and decided to buy a new Outback. Paul Santaera is extremely knowledgeable and offered an attractive deal. Lauren McOuat took us through the purchase and financing process very effectively. Ian’s orientation of the new features of the Outback set us up for success. It was great dealing with the Barrie Subaru team. More