Barrie Subaru

Second lease with Barrie Subaru. Paul is friendly, fair, laid back, and does not rush you into making a deal. A pleasure to work with. laid back, and does not rush you into making a deal. A pleasure to work with. More

I attended Barrie Subaru on Oct 31st/19, and I was treated with kindness, professionalism and a very knowledgeable Sales Consultant. I was so impressed that I purchased a Subaru Outback. Thank you!! treated with kindness, professionalism and a very knowledgeable Sales Consultant. I was so impressed that I purchased a Subaru Outback. Thank you!! More

Trustworthy and Attentive Service Purchased my first car from them, a 2019 Impreza. While I felt pressured at other dealerships to purchase something off the lot, Paul Santaera at Barr Purchased my first car from them, a 2019 Impreza. While I felt pressured at other dealerships to purchase something off the lot, Paul Santaera at Barrie Subaru listened to what I wanted and went above and beyond to secure the vehicle. I was given a great price, and he did not try to upsell. Overall a wonderful experience, and I would highly recommend! More

Very good service .. bought my car in 1-1/2 day after Very good service .. bought my car in 1-1/2 day after knowing the price and option. The reply are very fast and clear Employees are very friendly Very good service .. bought my car in 1-1/2 day after knowing the price and option. The reply are very fast and clear Employees are very friendly .. More

Just the right amount of attentiveness. This is the 2nd purchase of a new Forester. No pressure and just the right amount of attentiveness. They did not try to upsell. It was a very go This is the 2nd purchase of a new Forester. No pressure and just the right amount of attentiveness. They did not try to upsell. It was a very good experience from the test drives with Carolyn to the deal making with Paul to the delivery with Ian and the paperwork with Lauren. I didn't know they had a loyalty program that will save me some money too! More

Attentive, professional service at Barrie Subaru Just bought a 2019 Impreza from Barrie Subaru. This is the fifth vehicle I have leased/purchased there - Paul Santaera is the salesperson. Solid, ti Just bought a 2019 Impreza from Barrie Subaru. This is the fifth vehicle I have leased/purchased there - Paul Santaera is the salesperson. Solid, timely, professional support . More

2019 Subaru Impreza HB What a great experience!! Paul, Ian, Lauren, and Rah were great to deal with throughout the buying cycle. Straight-forward, no BS and said what they w What a great experience!! Paul, Ian, Lauren, and Rah were great to deal with throughout the buying cycle. Straight-forward, no BS and said what they were going to do from the start. In a world with dealerships on nearly every corner it is refreshing to get honest help. Look forward to buying from them in the future. More

Can't get my STI in for Airbag Safety Recall - Dangerous!! 20190603 - Called to set up appointment. Was told "taking a couple of weeks getting parts in" and they would call me back. They never called back. 20190603 - Called to set up appointment. Was told "taking a couple of weeks getting parts in" and they would call me back. They never called back. 20190807 - Called - "Customer not Available" message on multiple calls. Phones seemed out of Order. 20190711 - Called at 9:28 - music on hold for 3 minutes, then had to leave message. Left a very detailed message. No Call back. 20190711 11:36 Called back to Barrie Subaru as no call back. Stephanie answered. I am now told that I am 343 on the list. She would NOT tell me how many ahead of me that were still outstanding. She said they had ordered enough parts to do to 332. She would not give me any timeframe for when my recall service on the Airbag could be done!!!! I asked for a very broad guess at timing. She refused to provide one. 20190711 - 11:50 - Called Subaru Canada - now on hold 10 minutes after being told, "Just give me one sec, OK". More

We found every one very experienced and knowledgeable. Paul Santaera is great. A very efficient, professional and friendly. The demonstration of all the control and features given by Ian Ross was excell Paul Santaera is great. A very efficient, professional and friendly. The demonstration of all the control and features given by Ian Ross was excellent - he was very very helpful - I felt confident to drive home.; Lauen was also very wonderful to us.. More