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Barrie Subaru

Innisfil, ON

3.5
178 Reviews

2454 Doral Drive

Innisfil, ON

L9S 0A3

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178 Reviews of Barrie Subaru

September 12, 2020

I had an issue with my 2015 Subaru Forester purchased used three weeks prior. I showed up unannounced, where Joe and his service team addressed the issue, set me up with a loaner vehicle in no time and h More

by Jean-Pail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Edwards
Sep 25, 2020 -

Barrie Subaru responded

Good morning Jean-Pail, thank you very much for your in-depth five-star review of Barrie Subaru! We are always looking to keep our community safe while on the road and we're happy to assist. We will pass your kind words on to Joe, Sam and Brian! Thank you!

September 05, 2020

Kevin Fletcher was an absolute Professional to deal with. Extremely knowledgeable about every detail on the Subaru and excited to see us every time we visit. Never felt pressure to sign and he wanted what wa More

by Brad
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Fletcher
Sep 25, 2020 -

Barrie Subaru responded

Hello Brad, thank you for your five-star review of Kevin and Barrie Subaru! As a team, we always have our guests' best interest at heart and we're so happy to hear of your wonderful experience. We look forward to seeing you again!

March 20, 2020

Great Service I recently had work done on my Outback and was very pleased with the service and explanations. I was also pleasantly surprised when my bill did not go More

by cheryl duffy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Edwards
Apr 20, 2020 -

Barrie Subaru responded

Hello Cheryl, thank you for taking the time to share your experience with us! We are pleased to hear you had a wonderful service experience with our team, especially Joe! We look forward to seeing you again at Barrie Subaru, enjoy your day!

February 22, 2020

Great service at Barrie Subaru! Writing a quick review here to say what great service I received from Luke Marji (Sales Consultant), Jake Allen (Delivery Specialist) and Melissa Shel More

by Jennifer Brockett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Marji (Sales Consultant), Jake Allen (Delivery Specialist) and Melissa Shelley (Finance Manager.)
Mar 06, 2020 -

Barrie Subaru responded

Thank you for sharing your feedback with us, Jennifer! We’re delighted to hear you had a great experience with our team including Luke, Jake and Melissa. We look forward to welcoming you back on your next visit at Barrie Subaru. Have a great day!

February 14, 2020

gouging I have had a problem with my wheel covers flying off. I have had to replace 2 and last week I had to chase one down the street and fish it out of a sn More

by colucci.cathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zacj
Feb 20, 2020 -

Barrie Subaru responded

Good afternoon, Cathy. Thank you for taking the time to share your feedback with us. As a team, we strive to provide 100% customer satisfaction and I am disappointed to see your experience fell short from that. I would like the opportunity to get you in touch with our management team to discuss your concerns. At your earliest convenience, please email me at rachaelr@weinscanada.com. Kind regards, Rachael R. Guest Satisfaction Manager, Barrie Subaru

Feb 20, 2020 -

colucci.cathy responded

the Subaru team has rectified my problem hopefully

February 04, 2020

Amazing car, amazing Service!! Last month i was able to purchase a brand new 2020 WRX sport from Barrie Subaru, and the level of service was second to none. Paul exhibited outstandi More

by Marston Frederick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul, Dave, Melissa
Feb 20, 2020 -

Barrie Subaru responded

Hello Marston, thank you for the incredible feedback! I'm thrilled that you had an outstanding purchase experience with Paul. He will be delighted to see what you wrote. Congratulations on your new 2020 Subaru WRX Sport, we look forward to welcoming you back soon to Barrie Subaru. Enjoy your day!

January 16, 2020

navigation system service Very pleased with total service from time of entering to time of leaving. Special thanks to Chris for patiently solving the problem with our Navigatio More

by stevekerper
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 12, 2020 -

Barrie Subaru responded

Hello Steve, thank you for sharing your feedback with us. We're delighted to hear you had a wonderful experience with Chris during your service visit for your navigation system. We look forward to welcoming you back on your next visit to Barrie Subaru. Have a great day!

January 04, 2020

Second lease with Barrie Subaru. Paul is friendly, fair, laid back, and does not rush you into making a deal. A pleasure to work with. More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Santaera
November 27, 2019

I attended Barrie Subaru on Oct 31st/19, and I was treated with kindness, professionalism and a very knowledgeable Sales Consultant. I was so impressed that I purchased a Subaru Outback. Thank you!! More

by Sandra Lee
Recommend Dealer
Yes
Employees Worked With
Paul Santaera and Lauren McOuat
October 21, 2019

Trustworthy and Attentive Service Purchased my first car from them, a 2019 Impreza. While I felt pressured at other dealerships to purchase something off the lot, Paul Santaera at Barr More

by Alison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Santaera, Ian Ross, Lauren McOuat