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Barrie Subaru

Innisfil, ON

3.2
181 Reviews

2454 Doral Drive

Innisfil, ON

L9S 0A3

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181 Reviews of Barrie Subaru

January 06, 2022

Do yourself a favor, and don't buy a used car from here. Especially if it's not a Subaru! They will give you a clean bill of health for the vehicle, even if it's not true. The word that I would use is UNTRU More

by galsiat2005
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle Horvath
Jan 06, 2022 -

Barrie Subaru responded

We’re so sorry to hear your experience with us didn’t meet expectations, but we appreciate you taking the time to share your valuable feedback. The experiences of our guests are of the utmost importance to us, and we’d like to have the opportunity to look into your concerns further. Please contact us at customersupport@weinscanada.com with your information and we will put you in contact with a manager at the dealership. -The Barrie Subaru Digital Team

Jan 10, 2022 -

galsiat2005 responded

I would appreciate if you could help me out. When we spent almost 10,000 dollars on the vehicle, I certainly didn't expect to have to almost immediately pay another 3,000 in repairs. Especially since Barrie Subaru gave my vehicle a clean of health! The clean bill of health is just not true. Now Barrie Subaru needs to stand behind their claim of no problems, and fix my car. Thank you!

Jan 24, 2022 -

galsiat2005 responded

So far, all I have received, is your sympathy, but absolutely no action! Can you please inform me of where this situation stands? I've heard nothing since you contacted me asking for more information. Please let me know where we are? Thank you! galsiat2005@yahoo.ca

Jan 31, 2022 -

Barrie Subaru responded

Hi George, thank you for your patience. We've forwarded your concerns along to the management team once again, and someone should be in contact with you shortly. - The Barrie Subaru Digital Team

November 18, 2021

Very friendly and knowledgeable staff! Would take time to answer my questions and give recommendations as to what would work for my needs More

by y
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Insocial Account
Nov 19, 2021 -

Barrie Subaru responded

Thank you for your 5-star review! We’re glad to hear that your experience with us has been friendly, knowledgeable and exceeded expectations - we will be sure to pass along your compliments. We look forward to welcoming you back in the future. -The Barrie Subaru Digital Team

October 27, 2021

I’ve known Rick Greensides and his team at Barrie Subaru for years, back when they opened their doors in Barrie on Burton Ave. Always helpful, knowledgeable and friendly! Great service and a great product! More

by Dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Insocial Account
Oct 27, 2021 -

Barrie Subaru responded

Thank you for your 5-star review, Dave! We’re happy to hear that your ongoing experience with us has been knowledgeable, friendly and helpful - we will be sure to pass along your compliments. We look forward to welcoming you back in the future. -The Barrie Subaru Digital Team

October 18, 2021

Joe Edwards in Service is always friendly and eager to help me out with my service inquiries. More

by J Bryant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Edwards, Insocial Account
Oct 21, 2021 -

Barrie Subaru responded

Thank you for your 5-star review! We’re happy to hear that your experience with Joe was friendly and helpful - we will be sure to pass along your compliments. We look forward to welcoming you back in the future. -The Barrie Subaru Digital Team

October 05, 2021

Our Sales Consultant, Kyle Horvath made our experience to buy a new Subaru Crosstek a pleasure from start to finish! Kyle was so very patient with all our many, many questions and was very knowledgeable abo More

by Simone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Horvsth & Melissa Shelley, Insocial Account
Oct 05, 2021 -

Simone responded

We also wanted to thank Melissa Shelley the Financial Manager, who was just fabulous, but ran out of room on the previous review submission. She explained every little item on the contract and went over all the additional options to a tee. She was very patient as we did not understand how the options worked and she was incredibly knowledgeable.

September 21, 2021

I’m new to this dealership and to Subaru community in general, after a rocky start, I must say, I’m very happy with the service, all of my concerns are addressed and questions answered extensively. More

by MGrenc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caelen Miller, Insocial Account
Sep 22, 2021 -

Barrie Subaru responded

Thank you for your 5-star review! We’re happy to hear that your experience with us exceeded expectations - we will be sure to pass along your compliments. We look forward to welcoming you back in the future. -The Barrie Subaru Digital Team

September 17, 2021

Hello , I’ve just pickup my new / gently used Subaru Forester today ! My experience was top notch ! Jason W. made the financial transaction so seamless and easy to finalize and close the deal ! Along wi More

by Kathpasztor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Insocial Account
Sep 21, 2021 -

Barrie Subaru responded

Thank you for your 5-star review and recommendation! We’re happy to hear that your experience with Jason and Kevin was easy and smooth - we will be sure to pass along your compliments. Congratulations on the purchase of your new Subaru Forester and we look forward to welcoming you back in the future. -The Barrie Subaru Digital Team

September 07, 2021

Had a fantastic recent experience having my vehicle in for a tuneup! Friendly and knowledgeable staff, informative and reasonable. Joe in service rocks! Recommend giving Joe a call for your service need More

by J Bryant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Edwards
Sep 08, 2021 -

Barrie Subaru responded

Thank you for your 5-star review! We’re happy to hear that your experience with Joe was friendly, informative and knowledgeable - we will be sure to pass along your compliments. We look forward to welcoming you back in the future. -The Barrie Subaru Digital Team

August 17, 2021

I love my new car. The service at Barrie Subaru was excellent. They were very supportive, friendly and trustworthy. Which I find most important! Very helpful and was able to answer all my questions an More

by eagle.rose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Marji
Aug 18, 2021 -

Barrie Subaru responded

Thank you for your 5-star review! We’re thrilled to hear that your experience with us was helpful, friendly and supportive - we will be sure to pass along your compliments. Congratulations on the purchase of your new Subaru vehicle and we look forward to welcoming you back in the future. -The Barrie Subaru Digital Team

August 14, 2021

Purchased new 2022 Outback. Process was smooth and all employees were pleasant and helpful. Great experience. Thank you to Luke and Melissa for your assistance More

by Frmain1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa, Luke, Insocial Account
Aug 16, 2021 -

Barrie Subaru responded

Thank you for your 5-star review! We’re happy to hear that your experience with Luke and Melissa was helpful and smooth - we will be sure to pass along your compliments. Congratulations on the purchase of your 2022 Subaru Outback and we look forward to welcoming you back in the future. -The Barrie Subaru Digital Team

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