Barrie Subaru

Excellent! We recently purchased a 2016 Outback and the experience with the staff at Barrier Subaru was excellent. We met with Michelle Payne, Janna Larkin and M We recently purchased a 2016 Outback and the experience with the staff at Barrier Subaru was excellent. We met with Michelle Payne, Janna Larkin and Michael Hiltz. All cordial, pleasant, welcoming, knowledgeable and professional. Michelle however was exceptional. Her sincere welcoming and friendly approach uniquely combined with thorough knowledge and professionalism sold us the vehicle. We cannot comment on the service department simply because we have had no need for service to date, however, we expect them to uphold the high standards of practice as set by Michelle and her colleagues. We already have recommended Michelle and Barrie Subaru to others as well as the magnificent Outback. Best regards, Vincent and Leslie Colucci More

our third Subaru Service was good. We were rather disappointed that we were charged over a hundred dollars to tell us that our Legacy was not worth repairing although Service was good. We were rather disappointed that we were charged over a hundred dollars to tell us that our Legacy was not worth repairing although we did use it as our trade in for our new Outback. It was a minor matter, but it was our third car purchased at this dealership and we did spend a lot of money. More

Poor Experience Went into Barrie Subaru to look at a used car that I believed to be certified and E-tested. When I first walked into the dealer I had to go search for Went into Barrie Subaru to look at a used car that I believed to be certified and E-tested. When I first walked into the dealer I had to go search for a sales person as the receptionist was missing and the lot attendant was glued to his phone. Eventually after finding someone I went and looked at the car and it was clear he knew very little about it. I proceeded to take the vehicle for a test drive and it had several issues that a car that was certified should not have, and upon returning learned the vehicle had indeed not been certified and they said the car would not be looked at until after purchase. Overall, poor customer service, lack of knowledge on the car, and my business will go elsewhere. More

I recommend this dealership This car dealership has good customer service. The sales tactics are not pushy so you don't have to worry about extreme stresses when conversing with This car dealership has good customer service. The sales tactics are not pushy so you don't have to worry about extreme stresses when conversing with the sales representative. More

Excellence in Customer Service The experience was excellent from start to finish.Thank you Paul,Mike and Janna for caring. I love my new 2016 Subaru Impreza. Julie Pollock The experience was excellent from start to finish.Thank you Paul,Mike and Janna for caring. I love my new 2016 Subaru Impreza. Julie Pollock More

Outstanding Experience I dislike buying a new car, as a single woman. I put this off for over a year. I chose three dealerships, based on what I wanted in a car. Michelle I dislike buying a new car, as a single woman. I put this off for over a year. I chose three dealerships, based on what I wanted in a car. Michelle Payne was outstanding and so very helpful. She expedited the process and was kind and open to my concerns. I had a great meeting with Mike around financing and other products to support my purchase and Janna made the delivery process a breeze. From my meetings with Michelle to the final pick up, I couldn't be more pleased. On top of that, this Forester is an amazing car and really tops the last three SUV's that I owned. More

Same Great Experience Had another great buying experience. The car was right and so was price. No hassles just great service and attention to making you feel valued. Thank Had another great buying experience. The car was right and so was price. No hassles just great service and attention to making you feel valued. Thanks Paul, Alex and Janna for your help throughout. More

Professional, hassle free, friendly and helpful staff. After driving the same car for 12 years, my husband and I decided it was time to buy a new vehicle. A close friend put us in touch with Rick Greensid After driving the same car for 12 years, my husband and I decided it was time to buy a new vehicle. A close friend put us in touch with Rick Greensides at Barrie Subaru. We live in Mississauga, but that was not a problem. When we emailed Rick, he quickly responded advising Michelle Payne was putting together some prices for us and we would hear from her shortly. Within hours Michelle had responded with pricing on the two vehicles we were interested in. After agreeing to purchase a Subaru Forester, Michelle explained delivery may take several weeks, but Rick was trying to locate our vehicle at another dealership. A few days later Rick let us know he had found our vehicle in Toronto. He gave us the choice of taking the vehicle he had located or waiting for the original vehicle which was 5 to 6 weeks away. We agreed to purchase the vehicle he located in Toronto. The entire process took 3 weeks. Our first email was sent to Rick on 11/23/15. Our decision to purchase the vehicle was made on 11/28/15. Rick located our vehicle on 12/1/15 and on December 12, 2015 we picked up our new Forester from Barrie Subaru. The delivery process was quick and easy. Janna was wonderful. After careful review and completion of all the paperwork she thoroughly reviewed and demonstrated all the features on our new vehicle. There was never any pressure from anyone at any time. Mike Hiltz provided us with information regarding the extended warranties, etc, and told us he was available if we had questions or required further assistance. I would definitely recommend Barrie Subaru. Friendly staff and awesome customer service. Darlene Bradbury More

New 2016 forester - Barrie Subaru Excellent and pressure free experience purchasing a new Subaru Forester. Paul, Mike, and Janna made for an easy and enjoyable process from start to fi Excellent and pressure free experience purchasing a new Subaru Forester. Paul, Mike, and Janna made for an easy and enjoyable process from start to finish. More

Very professional and friendly people Paul Santaera, Michael Hiltz, Janna Larkin and Dania Ellis show very big respect to customer. It was very big pleasure to work with them. I started to Paul Santaera, Michael Hiltz, Janna Larkin and Dania Ellis show very big respect to customer. It was very big pleasure to work with them. I started to research good deals few mounts ago at some of Subaru dealerships. And the best preliminary phone conversations and personal meetings with dealership personal I have found at Subaru Barrie, and I got very good deal from them. Special thanks to Paul, he is not only high level specialist, he is very good person as well. Evgeny Tikhonovsky, Alliston 416-428-4409 More