Bank Street Mazda

We have received excellent service from our Sales person ( Mr. Fadi aburuman ) and made us to buy or decided to buy Mazda CX-7. I will definitely recommend my friends or relatives to go and see him for purc ( Mr. Fadi aburuman ) and made us to buy or decided to buy Mazda CX-7. I will definitely recommend my friends or relatives to go and see him for purchasing a new/used Mazda. Thanks. Sincerely. Muralitharan Subramaniam (Murali) More

My wife and I each bought cars last week from Bank Street Mazda in Ottawa, Canada, and we received confirmation on two separate occasions that we could pick them up independently. Unfortunately for me, that Mazda in Ottawa, Canada, and we received confirmation on two separate occasions that we could pick them up independently. Unfortunately for me, that wasn't the case. While my wife went to Toronto, I went and picked up my car. After 45 minutes of waiting around in the showroom (and with everyone aware of my presence), I finally went into an office to sign papers only to be told 10 minutes later that both my wife and I had to pick up the cars at the same time. I waited another 10 minutes and had to complain twice to a manager in order to get someone to drive me home since I had no other means short of a cab (which they offered to pay for once someone finally made themselves available to drive me home - what timing). In fact, I had to stand in front of the manager's office to get their attention on two separate occasions. They were too busy selling cars and leaving existing customers in a lurch. My family has been buying cars from Bank Street Mazda in Ottawa for many years (probably 8 cars now) and unless something is done to remedy this situation, these will be our last two. I am enraged and disgusted by the unprofessionalism that cost me business tonight (and even that claim was challenged by the manager). How can leaving a customer standing around for that much time be acceptable practice in any organization? I look forward to hearing from Mazda on this. More

Very friendly and willing to help. Over all a very positive experience. Would highly recommend to friends and family. Loving my Mazda!! Thank you Hassan positive experience. Would highly recommend to friends and family. Loving my Mazda!! Thank you Hassan More

Fadi is awesome!! This is my fourth mazda purchased at Fadi is awesome!! This is my fourth mazda purchased at this dealership and I have always come away with both an amazing car and an amazing experien Fadi is awesome!! This is my fourth mazda purchased at this dealership and I have always come away with both an amazing car and an amazing experience! Fadi met me outside of the dealership while I was looking at a CX5. His sales approach is great, not pushy at all and very friendly and knowledgeable. Fadi made my experience of buying another mazda from bank street a great one! His rating is better than a 5! I would recommend him to anyone interested in buying a vehicle at Bankstreet Mazda! Both the finance manager, Moe and Sean were great too, very helpful. More

We had a great experience at Bank St Mazda. Ours sales guy Moe was friendly, knowledgeable but not your typical pushy car salesman. Moe & Jason were accommodating, patient and were able to get us into ou guy Moe was friendly, knowledgeable but not your typical pushy car salesman. Moe & Jason were accommodating, patient and were able to get us into our new vehicle without any hiccups at all. Thanks again guys! Stef + Steph, CX-5 More

I just bought a car from Jeff O'Brien and it was a great experience. As soon as I walked in Jeff approached me to see how he could be of assistance. He answered all my questions and was very informative b experience. As soon as I walked in Jeff approached me to see how he could be of assistance. He answered all my questions and was very informative but more importantly to me, he was very friendly and relaxed - no pressure at all. I really love my car but Jeff was the deal sealer! I felt completely comfortable dealing with him. Jeff got me an excellent price on the car and I really feel he was trying to help me and that it was important for him that I was a satisfied customer. I highly recommend Jeff O'Brien! More

THE STAFF IS FIENDLY AND VERY PROFFESSIONNAL.I LIKE THE WAY THEY APROACH THE CUSTOMERS.ALSO A GREAT MANAGER NAMED KIRK CAMERON, HE HAS A GOOD UNDERSTANDING OF THE CUSTOMER WILLING.I WOULD RECOMMEND BANK ST WAY THEY APROACH THE CUSTOMERS.ALSO A GREAT MANAGER NAMED KIRK CAMERON, HE HAS A GOOD UNDERSTANDING OF THE CUSTOMER WILLING.I WOULD RECOMMEND BANK STREET MAZDA TO MY RELATIVES AND FRIENDS, IT IS WORTH A VISIT.GREAT CUSTOMER SERVICE AND GOOD STAFF. GINETTE AND ROBERT More

Bought a Mazda 3 Sky, and I'm totally in love with this car. It was my first time ever buying a car new from a dealership, and it was totally a positive and relaxed experience with the sales folks (Sean) a car. It was my first time ever buying a car new from a dealership, and it was totally a positive and relaxed experience with the sales folks (Sean) and financing (Kevin) being super to deal with. More

This is our third new Mazda purchased from this dealership. We like the way we are treated; we are provided with realistic pricing offers quickly and efficiently. The service department is als dealership. We like the way we are treated; we are provided with realistic pricing offers quickly and efficiently. The service department is also great with friendly and efficient service staff. More

First time at Bank street Mazda. I bought a 2013 CX-5. Received excellent service from salesrep Fadi. He's been patient and always available to answer all of my questions! I also received great service wi Received excellent service from salesrep Fadi. He's been patient and always available to answer all of my questions! I also received great service with Moe (financial manager). Very satisfied with the overall experience and the car. More