Bank Street Mazda

Came in without an appointment because car was feeling a drag/wobble to the ride. Car was taken for a test drive and problem was resolved, plus oil change service performed without an appointment. drag/wobble to the ride. Car was taken for a test drive and problem was resolved, plus oil change service performed without an appointment. More

Whenever I walked in the door I was greeted by everyone. My salesperson Fadi was great to deal with, answering all my questions on the vehicle I purchased. Monica assisted me with a small detail with a goo My salesperson Fadi was great to deal with, answering all my questions on the vehicle I purchased. Monica assisted me with a small detail with a good knowledge of the product. The financial advisor Kevin was a pleasure to deal with, recommending the extra add ons and explaining why they were a good option to purchase. The delivery of the car was fast. More

I had a good experience buying a new Mazda 3 with the new sky active technology. Fadi was very helpful, friendly and knowledgeable. I would recommend Fadi to anyone looking for a new or used car from Bank sky active technology. Fadi was very helpful, friendly and knowledgeable. I would recommend Fadi to anyone looking for a new or used car from Bank St Mazda. More

After visiting multiple car dealerships within Ottawa I eventually settled on Bank Street Mazda. The sales rep I dealt with was Daniel and he was genuinely friendly, informative and had a relaxed approach eventually settled on Bank Street Mazda. The sales rep I dealt with was Daniel and he was genuinely friendly, informative and had a relaxed approach which I liked. To be honest I was hating the whole car buying experience before coming to Bank Street Mazda. I'm very happy with my purchase and would highly recommend both Daniel and the dealership as a whole. More

Jared was attentive to my described needs and reasonable options. One complaint is the "Free Ipad" promotion, which is falsely advertised as what is actually offered is a cheque of a value somewhat equiv options. One complaint is the "Free Ipad" promotion, which is falsely advertised as what is actually offered is a cheque of a value somewhat equivalent to what it would cost if you wanted to buy a basic Ipad.. The promotion should not mislead customers that they will receive an Ipad... as this is not the case. More

I originally went to a different dealership to buy a new 2012 Mazda 3. The guys there weren't very helpful (the sales rep didn't know much about the car or the Mazda Canada promotions), and I felt they were 2012 Mazda 3. The guys there weren't very helpful (the sales rep didn't know much about the car or the Mazda Canada promotions), and I felt they were condescending when we talked about price. I e-mailed Bank Street Mazda with what I was looking for and the price/options the other dealership offered me to see if Bank Street could beat it. I got a call back from Jared in about 10 minutes. He was able to beat their price right away. Further, he was very nice and helpful both on the phone and when I went to the dealership to meet him. The whole process from going in to buy the car to picking it up a few days later was all coordinated very smoothly by Jared. This was my first experience buying a car, but I felt comfortable with Bank Street Mazda and would not hesitate to recommend the dealership, and Jared especially. More

Good service as usual, Jared and Sean have been very helpfull We have bought about 14 mazdas for my wife and I throughout the years . Service has been excellent . Only had trouble with one car, The oth helpfull We have bought about 14 mazdas for my wife and I throughout the years . Service has been excellent . Only had trouble with one car, The others worry free driving for years . Highly recommend these guys. Service manager John is also very good at his job ,and easy to work with.We have been customers for last twenty some years More

It was overall good experience dealing with fadi. Friendly and understanding your situation. I will recommend you going to fadi. they have variety of cars depending your budget. Friendly and understanding your situation. I will recommend you going to fadi. they have variety of cars depending your budget. More

The staff was very friendly and helped me with my purchase. There was no wait and lots of vehicles to look at when I came to check out the dealership. purchase. There was no wait and lots of vehicles to look at when I came to check out the dealership. More