Bank Street Mazda
Ottawa, ON
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1,495 Reviews of Bank Street Mazda
I THINK THIS IS THE BEST WAY I CAN THANK KEVIN SPEARS FOR HIS PROFESSIONALISM IN MEETING AND EXCEEDING ALL MY NEEDS IN THE PURCHASE OF A NEW MAZDA, AND TAKING THE TIME TO SHOW ME ALL THE VALUABLE FEATURES IN HIS PROFESSIONALISM IN MEETING AND EXCEEDING ALL MY NEEDS IN THE PURCHASE OF A NEW MAZDA, AND TAKING THE TIME TO SHOW ME ALL THE VALUABLE FEATURES IN THE CAR AND FOLLOWING UP TO MAKE SURE I WAS HAPPY WITH THE PURCHASE, AS A PERSON WITH MENTAL AND PHYSICAL DISABILITIES KEVIN WAS VERY PATIENT AND FOLLOWED UP AFTER MY PURCHASE TO ENSURE I HAD NO PROBLEMS WITH THE CAR, I HAD BEEN TO 6 OTHER DEALERS, AND MOST OF THEM DIDNENT LISTEN TO WHAT I WANTED AND NEEDED, NONE EVEN BOTHERED TO CALL ME BACK, ID ALSO LIKE TO THANK JAYSON LUCAS AND SEAN CURLEY WHO HELPED KELVIN FINISH THE DEAL ANYWAY THANKS GUYS I SEE WHY YOUR NUMBER ONE IN ONTARIO AND ILL TRY TO SEND YOU AS MUCH BUSINESS AS I CAN More
Au niveau de l'achat, de mon véhicule j'ai reçu un excellent service. Depuis par contre, je déplore le manque de suivi ou de communication chez le concessionnaire. Il me manquait des items sui reçu un excellent service. Depuis par contre, je déplore le manque de suivi ou de communication chez le concessionnaire. Il me manquait des items suite à l'achat, je suis retourné 4 fois pour finalement recevoir ces items. On devait me rejoindre pour fixer un rendez-vous pour le fillage (suite à la pose d'un attache-remorque). J'ai dû aller de l'avant car l'employé au service n'était pas au courant qu'il devait me téléphoner aussitôt le fillage disponible. Lors de ce rendez-vous pour la pose, j'ai demandé à plusieurs reprises que l'on m'installe un protecteur pour le pare-choc arrière. Le protecteur n'a pas été installé. Je m'explique mal ce manque de suivi ou de communication, j'espère simplement que ce sera rectifié. More
The overall experience with Bank Street Mazda has surpassed my expectations in every way. The service was friendly, loyal, helpful and I wouldn't hesitate to send my friends and family to this dealer surpassed my expectations in every way. The service was friendly, loyal, helpful and I wouldn't hesitate to send my friends and family to this dealership. Thank you for the support in our purchase, will be back! More
We recently purchased both a used and new vehicle from Bank St. Mazda. Fadi was very friendly and got us into our new vehicle within days. When I ran into a problem with the used vehicle Bank St Mazda did Bank St. Mazda. Fadi was very friendly and got us into our new vehicle within days. When I ran into a problem with the used vehicle Bank St Mazda did everything to ensure that the vehicle was safe and in proper running condition. Too bad I don't need a third vehicle! I love dealing with Fadi and the rest of the Bank St. Mazda team! More
I have bought many cars over my driving life and I must say dealing with Mr. Daniel Bond was a true pleasant experience. His professionalism and knowledge far exceeded my expectations. Bravo Daniel. say dealing with Mr. Daniel Bond was a true pleasant experience. His professionalism and knowledge far exceeded my expectations. Bravo Daniel. More
Our experience was very satisfactory. It was my first car and David proved to be quite knowledgeable. He show us our options and explained things very clearly. He took the time to show us every detail of our and David proved to be quite knowledgeable. He show us our options and explained things very clearly. He took the time to show us every detail of our new car. David is very fun. His sense of humour is exceptional. Thank you guys! More
This dealership hooked me up with everything I wanted, exactly as I wanted it. The dealership has an aire of class and professionalism. I would recommend to friends and family in a heartbeat! exactly as I wanted it. The dealership has an aire of class and professionalism. I would recommend to friends and family in a heartbeat! More
At the end, the overall experience was great. We were introduced to M. Lucas which did not go very well (I did not include M. Lucas in the survey because it would lower the rate of service). But our sale introduced to M. Lucas which did not go very well (I did not include M. Lucas in the survey because it would lower the rate of service). But our salesman Danny Bond and Sean Curley sales manager did everything to help in making our experience a memorable one. However, when we signed and gave the deposit for the car we were told the car was going to be ready in few days, but it took much longer. Several reasons for the delay: weekend, employee off, Quebec safety, miss informed of the delay. But the team effort and consideration made a big difference. We left the dealership very happy with the service we received. I will recommend Danny Bond to my friends and family. Thank you Danny and Sean. More
I'd highly recommend buying a new car from Hassan Abdallah and Bank Street Mazda. I have given this rating for the entire experience, because it's second to none. Hassan is extremely knowledgeable wo Abdallah and Bank Street Mazda. I have given this rating for the entire experience, because it's second to none. Hassan is extremely knowledgeable working with and for his clients to secure a positive experience. At no time did I feel pressured or rushed. Questions were answered clearly and concisely throughout the entire selection process. Following a test drive, we toured the Service Dept., and I was introduced to Dan Corriveau who provided his Business Card as a point of contact, should I have any questions. Service is an important component. Hours of operation are generous and there's a bi-directional shuttle service which is a plus for clients. During the Offer Process Hassan continued to represent my interests and I'm now the proud owner of a Mazda. Kevin Yang, Senior Finance Manager is a key component to the overall positive experience. Kevin articulates options regarding warranty for example, incentives and ensures that clients are well informed prior to making their decisions. Kevin is attentive to detail, providing guidance and summation throughout the process. I encourage you to go to Bank Street Mazda and discover for yourself what a non-pressured value for money car purchase experience can be. It's truly unique and you won't be disappointed. Thank you, from a happy client. More
I would recommend this dealership as they are very kind, good at what they do, and they rectify any issues that arise. A technician accidentally backed into something and scratched my bumper. They were very good at what they do, and they rectify any issues that arise. A technician accidentally backed into something and scratched my bumper. They were very apologetic, fixed my car up in a timely manner, and it was of course free of charge. They also personally drove me to and from work right away as I worked pretty close to the dealership. Yes, scratching my bumper sucked, but it happens and they took care of it. More