Bank Street Mazda

Hassan demonstrated care in ensuring we were comfortable with the vehicle purchase from the beginning to the delivery process . Hassan was highly professional yet relaxed when guiding us through the used l with the vehicle purchase from the beginning to the delivery process . Hassan was highly professional yet relaxed when guiding us through the used lot . We were very impressed with Hassan relaxed ease at highlighting the vehicle's functions , he interspersed his knowledge with humor which made for a very laid-back approach . This demonstrates exceptional customer service ! With a strong team like Hassan and kirk as a part of your stuff I will certainly pass on to my friends and family that bank street Mazda has a caring and professional team . I thank Hassan for creating that initial strong foundation trust ! More

We had a bad experience with Wolfe Mazda Burnaby BC in 1991. After 22 years away from Mazda, salesmanship like Jared combined with Kevin in Finance's way with numbers, brought us back as happy customers!! 1991. After 22 years away from Mazda, salesmanship like Jared combined with Kevin in Finance's way with numbers, brought us back as happy customers!!! Jared Cornelius was excellent. Kevin in Finance is very helpful and knowledgeable. Highly recommend BankStreet Mazda aka Dilwari Mazda Ottawa!!! More

I appreciate that they didn't try to pressure me into a higher priced vehicle and seemed to really give the best available price. Service was very friendly and accommodating and after a couple of no fau higher priced vehicle and seemed to really give the best available price. Service was very friendly and accommodating and after a couple of no fault hiccups they went out of their way to make it up to me. More

When I first met Hassan he was warm and friendly and welcomed me at the entrance. I felt that he addressed all my questions and concerns with great care. I did not feel pressured or uncomfortable in any welcomed me at the entrance. I felt that he addressed all my questions and concerns with great care. I did not feel pressured or uncomfortable in any way. With budgetary constraints Hassan and Moe, Dilawri Mazda were able to provide me a top notch 2k12 Mazda 3gs Sky that fits me like a glove. Many thanks to Hassan for the time, hard work and concideration bestowed upon me. My purchase was a very pleasant experience. I would Reccomend Hassan and Dilawri Maszda for a used or new car purchase :) Thanks Hassan and the Dilawri Mazda Team More

Fadi has a clear concept of customer service; he is friendly, a strong listener and works to make the client happy. I felt that he worked for me in terms of negotiation, balancing both the dealer and m friendly, a strong listener and works to make the client happy. I felt that he worked for me in terms of negotiation, balancing both the dealer and my requirements. The service department missed a broken wiper, I called Fadi, he was great. Told me to come in, not wait too long to ensure my safety, was there when I arrived and it was taken care of quick and easy! I would not hesitate to recommend the dealership and Fadi as the Sales Rep. More

I was ready to purchase a new car, after shopping a few competitors, this was my final destination. Once entering the dealership I was greeted by Moe Sobeh, a young, energy, friendly and knowledgeable sale competitors, this was my final destination. Once entering the dealership I was greeted by Moe Sobeh, a young, energy, friendly and knowledgeable salesperson. I am please to say I bought my first Mazda. Working with Jayson Lucas, Sales Manager, we negotiated a great deal for me. I returned to the dealership within two weeks and met a wonderful couple who were effervescent in their praise for Mazda and this dealership. I was pleased with my decision. More

Excellent service and follow through. They addressed any concerns that I had and followed through on promises made. They were willing to drop their price to meet a competitors price. concerns that I had and followed through on promises made. They were willing to drop their price to meet a competitors price. More

Hassan was an excellent dealer. He was patient, friendly and _not_ pushy. I also really appreciated his honesty, which is rare in the trade. I felt that he was always trying to look for my best interest and and _not_ pushy. I also really appreciated his honesty, which is rare in the trade. I felt that he was always trying to look for my best interest and get me the best deal to suit my needs. In addition, he offered to pick me up and drop me off the bus station to get to the dealership. I highly recommend Hassan if you are looking for a used or new vehicle. More

Fadi Aburuman, our sales associate, was a pleasure to deal with. He showed patience and answered all our questions very thoroughly. Took us on a test drive, and was very professional though out the pur deal with. He showed patience and answered all our questions very thoroughly. Took us on a test drive, and was very professional though out the purchasing process. Would recommend him to anyone looking to buy a Mazda! Receptionist was also very courteous and professional. Finance guy seemed to be in a rush and was not overly accommodating. Other sales associates in the dealership were a mixed bag... some friendly, some not so much. Overall, a pleasant experience though. More

DO NOT buy from this dealership. Horrible customer service! We were told nothing but lies from the beginning and they are still ongoing. Unfortunately Bank Street Mazda has made me realize the days of service! We were told nothing but lies from the beginning and they are still ongoing. Unfortunately Bank Street Mazda has made me realize the days of automotive dealerships valuing good customer service and honestly over simply saying whatever will sell vehicles are long gone. More