Bank Street Mazda
Ottawa, ON
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1,495 Reviews of Bank Street Mazda
I've recently bought a Mazda 3 Sport and had a very pleasant experience with Sunny Chadha, my salesman. His service was excellent from the first time I met him at the door until even after I picked up pleasant experience with Sunny Chadha, my salesman. His service was excellent from the first time I met him at the door until even after I picked up my new car. He's very knowledgeable, diligent, professional, and exceptionally friendly. He truly helped me a lot in my buying decision, answered in details all of my questions, and prepared the car till my satisfaction. Someone in car forums wrote that salesmen were very nice, but only before you made a deposit. This is not true. Sunny has proved that a hard-working car salesman can make the car purchase a very pleased and positive experience. I'd recommend Sunny to anybody who wants to buy a new Mazda. More
We road tested four cars before settling on the 2013 Mazda 3 Sport SkyActiv. Out of the two Mazda dealerships we visited in Ottawa, Bank Street Mazda won hands down. Zein Jolan was very friendly, profes Mazda 3 Sport SkyActiv. Out of the two Mazda dealerships we visited in Ottawa, Bank Street Mazda won hands down. Zein Jolan was very friendly, professional and knowledgeable even after we've concluded the deal. Our experience with Sean and Kirk Cameron was also very good. Since we've been shopping for a while and used Internet sites like Unhaggle, we more or less know the market price. Bank Street Mazda was very good in giving us a decent deal as well as a good enough price for our traded-in Nissan. Upon delivery, our car was exactly as we wanted. The only criticism would be that the financing person (Micheal?) was a bit rushed. In all, we are very satisfied with Bank Street Mazda and will recommend them to our families, friends and colleagues. Hopefully, the service department will be as good. More
The service was very helpful, friendly and accommodating. It was refreshing to deal with a salesperson who was personable rather than pushy. I was allowed to borrow the car for an afternoon which greatly It was refreshing to deal with a salesperson who was personable rather than pushy. I was allowed to borrow the car for an afternoon which greatly helped me with my decision-making. I am very happy both with the service I received at this dealership and with my new car. More
Sunny was by far the best car salesman I have ever dealt with. He was friendly, personable and extremely knowledgeable when it came to the product (Mazda 3). I was shopping for a new car and I had previousl with. He was friendly, personable and extremely knowledgeable when it came to the product (Mazda 3). I was shopping for a new car and I had previously visited Honda and VW; the service was terrible! I felt as though they did not take me serious as a buyer. I understand that dealerships may encounter many "just looking" or "browse to kill time" type of folks, but it's quite unfortunate for them to have put me in this category as they lost a sale. When I walked into Mazda, Sunny greeted me and asked me what type of vehicle I was looking for. He then right away offered for me to take a test drive before we got down to crunching numbers. Made sense - after a test drive, I may have hated the vehicle!! In this case, I loved it! In addition to loving my new Mazda 3, the service was inpeccable! I would definitely recommend Bank Street Mazda (and to deal with Sunny) to anyone looking for a new vehicle. More
This is a review which expresses my utmost satisfaction and pleasure working with Bank Street Mazda, and with specifically, Sales Consultant Mr. Sunny Chadha, in purchasing my 2013 Mazda 3. From the mom and pleasure working with Bank Street Mazda, and with specifically, Sales Consultant Mr. Sunny Chadha, in purchasing my 2013 Mazda 3. From the moment I set foot in the dealership, Mr. Chadha gave me the best service I had ever received – he paid attention to me, he was professional and very respectful. I enjoyed working with him to meet my goals and enjoyed his excellent organization, communication and motivation skills. Eminent traits of Mr. Chadha include the fact that he always made himself available to me, didn’t pressure me, and gave me straight and accurate detail throughout the whole process. I personally loved this because, as a relatively novice car buyer, I had many questions regarding the process (what to do, how to do it etc.) - Mr. Chadha was always 100% willing to help me with my problems and answered all of my questions with complete accuracy. He demonstrated a high degree of professionalism and that was astounding to me, considering my past experiences. Working with Mr. Chadha is an experience that I will always remember because he sold me a great car and I’m glad to say that I couldn’t have asked for anyone better – he took care of me and made sure all of my needs were met. He went above and beyond my expectations and I would like to ensure that he is recognized for his terrific work. Mr. Chadha is definitely an extremely valuable asset to Bank Street Mazda and he has great potential. He is a hard worker and puts forth full effort and concentration towards his clients – you see this very rare these days. I have already told other individuals about my experience at the dealership, and they express interest and enthusiasm in working with Sunny Chadha at Bank Street Mazda in the future as well. I’d like to give a big thank you to Mr. Sunny Chadha for his hard work and dedication to helping me, as well as to Bank Street Mazda for having the most down-to-earth, fair and polite staff I’ve ever met! If you have any questions regarding my experience, please do not hesitate to contact me, I’d be happy to answer them. Thanks for everything Mr. Chadha and keep up the good work! More
The customer service was great. They worked hard to meet my requested payment price. The sales consultant was not pushy and very honest if they didn't know something. my requested payment price. The sales consultant was not pushy and very honest if they didn't know something. More
David Malloch is very personable and helpful. He took the time to explain all the features of the car. When I had a problem with the roof rack, David and the dealership made sure the problem was dealt w the time to explain all the features of the car. When I had a problem with the roof rack, David and the dealership made sure the problem was dealt with, no questions asked. Great service. More
Kevin was very friendly and helpful. We tried a text driving on a cx-5. When I pointed that the car is too big for me he showed me some other options. He is also very professional, energetic and knowled driving on a cx-5. When I pointed that the car is too big for me he showed me some other options. He is also very professional, energetic and knowledgeable. I really like the dealership. You can sense that they are trying to help you to find the best fit for you. Also, Mazda is fun car to drive. :) More
My buying experience with Bank St Mazda was very positive. Sunny was friendly and professional and actually bettered the offer he had given me in an earlier visit. Other staff I met were also helpfu positive. Sunny was friendly and professional and actually bettered the offer he had given me in an earlier visit. Other staff I met were also helpful and I look forward to this standard being maintained in my after sales service. More
A very positive experience. Zein was professional and knew the product intimately which made the purchase a pleasure! Also, the finance expert,, Mike Webb??? was very helpful and assisted me in making t knew the product intimately which made the purchase a pleasure! Also, the finance expert,, Mike Webb??? was very helpful and assisted me in making the right decisions. John More