
Bank Street Mazda
Ottawa, ON

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1,496 Reviews of Bank Street Mazda
We just bought a 2011 Mazda6 from Bank Street Mazda. The service all around was excellent, from the moment we first entered the door at the reception counter to the moment we departed a couple of days later service all around was excellent, from the moment we first entered the door at the reception counter to the moment we departed a couple of days later with our new car. The service from Irina at reception was very friendly, courteous and helpful. Jordan was the main sales representative we dealt with and we very much liked his approach to sales. There was no pressure, he had the answers to our questions and he was very helpful in showing us the features of the car and how they worked, e.g., bluetooth. If we buy another car at Bank Street Mazda we will definitely ask that Jordan be our sales rep. Kevin in finance was very helpful as well. We were especially appreciative of his efforts to process the financing and administrative paperwork in an expeditious manner. We had a tight timeline and he met it. Thanks to all at Bank Street Mazda for a very positive car buying experience! More
Aftersales service is excellent at Bank Street Mazda. For instance, received a thorough walkthru provided by Mr Moe Sobeh when picked up the brand new car. I never had any similar walkthru for my previ For instance, received a thorough walkthru provided by Mr Moe Sobeh when picked up the brand new car. I never had any similar walkthru for my previous 2 Mazdas that I purchased from other Mazda dealerships. More
Treated like we were the only people there, despite the throng of enthusiastic customers. Personalized, expedient and professional service. Great new CX5 Mazda. Will definitely recommend to our family and throng of enthusiastic customers. Personalized, expedient and professional service. Great new CX5 Mazda. Will definitely recommend to our family and friends. Thanks Jeff and Mike. More
I continue to have excellent service at Bank Street Mazda .... from the sales representative (in this purchase Moe), to finance (Kevin) all the way to the service department. This was my third purchase at Ba .... from the sales representative (in this purchase Moe), to finance (Kevin) all the way to the service department. This was my third purchase at Bank Street Mazda and once again I was not disappointed. More
Jayson and Irina went above and beyond so that I would walk away from Bank Street Mazda a happy customer. Knowing that I needed a larger vehicle and that mileage was a concern, Jayson and Irina were able walk away from Bank Street Mazda a happy customer. Knowing that I needed a larger vehicle and that mileage was a concern, Jayson and Irina were able to come up with a deal that traded my Mazda 3 for a CX5 with an extended warranty --- all for an affordable payment. They knew that another Mazda 3 was not going to satisfy me and decided to accommodate my needs in order to keep me as a returning customer. I will not hestitate to recommend Bank Street Mazda to any friends shopping for a vehicle! More
3rd car purchased from Bank St Mazda, I always get amazing after sales service when servicing my cars. I will never take my car anywhere other than to them. They are honest and will not take advantage amazing after sales service when servicing my cars. I will never take my car anywhere other than to them. They are honest and will not take advantage of you. John Dustan's team is amazing. Keep up the great work! More
My wife and I were shopping around so we could compare car prices. Mazda was not even on the list of dealer that we first thought about, but because it was next to the last one we visited, we decided to g car prices. Mazda was not even on the list of dealer that we first thought about, but because it was next to the last one we visited, we decided to go take a look at what they have to offer. Within a few minute of standing in the lot, we were approach by Jeff who really made us feel welcome and willing to listen to what we were looking for, not what he wanted to sell us. He was kind and patient to explain the different deal that Mazda offers. His words made us feel that we were at the right place to buy what we felt appropriate for us. Thank you for making it look so simple for us. Levert and Sofia. More
I met with Zein right away and he showed me what I wanted, with no pressure to look/buy something else. He was informative of all the features, in the show room and test drive. The test drive was the wanted, with no pressure to look/buy something else. He was informative of all the features, in the show room and test drive. The test drive was the best I have ever had at this or any other location. I felt very satisfied with my purchase. Overall I had a great experience and would recommend him to anyone buying a car More
Sean and his sales team were excellent and professional from the moment I walked into the dealership. I was never pushed into anything and Sean was able to show me several options that fit my needs. Both from the moment I walked into the dealership. I was never pushed into anything and Sean was able to show me several options that fit my needs. Both Sean and Jordan asked alot of questions about my driving preferences and my lifestyle before recommending a vehicle. They were both very attentive and this was a fantastic buying experience. Jordan was extremely pateint as I tested several vehicles, he was thorough and personable on the test drives and was honest about vehicle options, features, and even downfalls. Once I made a decision, Michael Webb worked quickly and effeciently to work out my financing and made himself available after I left the dealership to answer my questions and worked directly with my insurance broker to have everything ready for me upon pickup. I am impressed with this dealership, have already recommended it to friends and family, and will likely be a lifer for all future purchases!! (not to mention... they have a popcorn machine in the showroom!) More
It was an amazing exerience to trade in my 2004 Mazda 3 for a brand new 2013 Mazda 3 sport. I came back and forth to the dealership for 3 days and I test drove at least 7 cars before deciding which one to for a brand new 2013 Mazda 3 sport. I came back and forth to the dealership for 3 days and I test drove at least 7 cars before deciding which one to buy. The sales team did their best to help me decide and gave me the best price (over 1000$ less than any other dealership) and they gave me the highest value for my trade. More