Bank Street Mazda
Ottawa, ON
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1,495 Reviews of Bank Street Mazda
This was my first experience buying a new car, and I was a little nervous. I was only going to look, but walked out with a brand new Mazda 3 that day. Jason's laid back approach made me feel comfortable rig a little nervous. I was only going to look, but walked out with a brand new Mazda 3 that day. Jason's laid back approach made me feel comfortable right away, and not pressured. He was very knowledgeable about the car, and listened to what my needs were. He took me for a nice long test drive to experience all of the cars features. I got more than I wanted for less than I thought. I will definitely come back to see Jason for my next purchase. Jason was Great, and I love my new car!!! More
Our experience with Jordan Brown at Bank St. Mazda was excellent one! In our opinion, even we made the initial phone call to Mazda Jordan was extremely friendly, informative, & inviting. Knowing we wer excellent one! In our opinion, even we made the initial phone call to Mazda Jordan was extremely friendly, informative, & inviting. Knowing we were traveling a distance Jordan made us feel assured on the phone that he would be able to help us in our search for the right car. Once we arrived at Mazda we were greeted by Jordan with a very pleasant demeanor and felt very welcomed. We could not get over how respectful Jordan was of both us! We appreciated very much Jordan's non invasive approach allowing us to ask questions while he was explaining different aspects of the vehicle(s). Jordan was very patient and extremely knowledgeable prior to both test drives and during both test drives. During the deal process Jordan offered us time to speak privately without us even having to ask! At no time did he ever push us into making a decision. Jordan was extremely respectful of allowing us time to make the right decision. We can honestly say that it was because of Jordan that we purchased our new Mazda 3 sport! We would definitely recommend friends and family to go to Bank St. Mazda and deal with Jordan Brown. Thank You Jordan for making our experience such a positive one with Mazda!! More
Sunny was very patient, and answered all the questions we had about the car we wanted to buy. When he didn't have the information, he sought answers immediately. He was very upfront and we had no reason to had about the car we wanted to buy. When he didn't have the information, he sought answers immediately. He was very upfront and we had no reason to doubt his honesty and integrity. He made the negotiations process as pleasant an experience that it can be, when you are purchasing a car. More
purchased a brand new sky active mazda 3 from sean curley and jeff obrien. the whole process was easy. the sales staff know thier stuff. its nice knowing i got the best price on my new car. thanks Dilawri. g and jeff obrien. the whole process was easy. the sales staff know thier stuff. its nice knowing i got the best price on my new car. thanks Dilawri. gord c. More
I just bought a Mazda3 at Bank Street Mazda. Kevin Spears was extremely helpful and provided first class advice and assistance. I already knew what I wanted but Kevin really confirmed my choice. He Spears was extremely helpful and provided first class advice and assistance. I already knew what I wanted but Kevin really confirmed my choice. He truly knows his product and highlighted the value of the Mazda3. I really felt comfortable having Kevin as my salesperson and knew I was in good hands. Dealing with Kevin in the Finance Department was really refreshing and it was evident that I was dealing with someone with experience and who cared about customer service. Great job guys and thanks again. More
I had purchased a Mazda 3 from them a couple of years ago and had all maintenace work completed (oil changes, etc) with the dealership. I have been happy with the service and feel that I was treated fairly. and had all maintenace work completed (oil changes, etc) with the dealership. I have been happy with the service and feel that I was treated fairly. I recently traded my Mazda 3 in for a 2013 Mazda 3. I was greeted by the reception counter upon entering. The salesman Jeff O'Brien was polite and I did not feel pressured. Sean was a little more intense (not aggressive) about getting the deal done. I left feeling that I was not pushed into deal and that I received a fair trade-in offer. My new vehicle was ready when promised. Finance (loan) manager was efficient and polite. I look forward to receiving continued care for my new car with the Bank Street Mazda Service Dept. The courteous lounge is comfortable and clean if you decide to wait while service is completed. More
Our overall experience was excellent. Moe showed us all the special driving features of the Mazda 3 during the test drive and ensured that both of us had a chance to drive. He helped us make a decision abo the special driving features of the Mazda 3 during the test drive and ensured that both of us had a chance to drive. He helped us make a decision about which car to buy without too much pressure. We would recommend Bank Street Mazda to our friends and family. Thank you More
The service I got from Moe was great! He was not pushy or condescending unlike other car salesmen I've had in the past. He listened to what I wanted and made it happen, no pressure and no sleazy sales tactic condescending unlike other car salesmen I've had in the past. He listened to what I wanted and made it happen, no pressure and no sleazy sales tactics. More
I just picked up my new Mazda today! I was very happy with my experience at Bank Street Mazda. This being my first new car purchase, I had done my homework online and through friends, but I was very disa with my experience at Bank Street Mazda. This being my first new car purchase, I had done my homework online and through friends, but I was very disappointed with the way I was treated by one of the salesmen at another local dealership that I visited first. Upon arriving at Bank Street Mazda, I was greeted warmly (even though I had interrupted a free lunch celebration event for their staff) and treated like a valued customer throughout my time there. Moe #1 (Sobeh--sales) and Moe #2 (Sakka--finance) were lovely to deal with. My car was delivered within the time expected, there were no attempts to fleece me or force me into buying "extras," I got a fair deal on my trade-in, and the overall experience was pleasant. Now I'm off to start leafing through the thousand-page manual... More
Our experience with Kevin and Bank Street Mazda was definitely beyond expectations and we would definitely say that Kevin did go the extra mile to make us happy in many ways: * He stayed late one nigh definitely beyond expectations and we would definitely say that Kevin did go the extra mile to make us happy in many ways: * He stayed late one night to negotiate a price with us (sorry again Kevin); * As this was our first car, he drove us from and to the closest bus station (South Keys); * He accommodated every of our requests and came up with creative ways of saving us money; * He always returned our calls in a timely fashion; * He always provided excellent advise and answered all of our numerous questions. We are definitely very happy owners of a Santa Fe! More