Bank Street Mazda
Ottawa, ON
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1,495 Reviews of Bank Street Mazda
I went to bank street mazda to trade in a vehicle i was unhappy with, my family went with me and we were met by Dave he was very proffesional and has a great sense of humor.He made the experience of buyin unhappy with, my family went with me and we were met by Dave he was very proffesional and has a great sense of humor.He made the experience of buying a very relaxed feeling no pressure involved I would recommend this dealership to all my family and friends ,Iwould recommend they see Dave he is a great salesman. More
We had driven all the way from Montreal to visit another dealer, after a not so great experience there, we went to Bank Street Mazda and we were amazed at the quality of service we received. Zein Jolan did dealer, after a not so great experience there, we went to Bank Street Mazda and we were amazed at the quality of service we received. Zein Jolan did not act in any way like the stereotypical car salesman persona. He was polite, patient, honest, and answered all our questions. These are qualities we very much respect and appreciate. When it came to negotiating the price and accessories, again, Zein was honest about the discount he could give us and tried to get us our asking price for our car's trade-in value. When we went to pick up our car from the dealership a week later, he was just as friendly, took his time to explain all the instructions to us again, and gave us the time to adjust to the car; it took us about an hour and a half to pick up the car with all our questions - which he patiently and seamlessly answered. All in all; Zein was a fantastic car salesperson who does not make you feel like you are at a car dealership, rather just someone comfortably explaining to you what the car is capable of. We would recommend him to our friends in a heartbeat! The finance manager, Moe Sakka, was also a pleasure to work with, he always responded to our correspondence on time, sorted out all our paperwork and explained to us the Ontario to Quebec car registration process. More
Moe was very welcoming right from the start. He made us feel at ease and at home during the whole buying process. He is extremely knowledgeable and was able find us the right car and answer all of our ques feel at ease and at home during the whole buying process. He is extremely knowledgeable and was able find us the right car and answer all of our questions before the purchase and at the time of delivery. Moe even called to check how we were doing with our new Mazda after we picked up our car, and was able to help us with a couple of our concerns. We're really happy with our new Mazda 3 and we're just as happy with our entire experience with Moe. We would highly recommend Moe Sobeh to anyone who wants a car. Thanks Moe! More
The entire experience was great. Moe introduced himself and greeted us in a friendly yet professional fashion. The entire time throughout this experience, Moe made me feel like he was looking after my best and greeted us in a friendly yet professional fashion. The entire time throughout this experience, Moe made me feel like he was looking after my best interest and ensured that he got me the best deal. I highly recommend Moe to anyone who is interested in buying a Mazda. He will definitely do his absolute best to get you what you want. Well Done Moe! More
From the minute I entered the dealership I was greeted promptly by salesman Sunny Chadha. He was very knowledgable in aiding my purchase decision with Mazda and never once pressured me into buying the veh promptly by salesman Sunny Chadha. He was very knowledgable in aiding my purchase decision with Mazda and never once pressured me into buying the vehicle like many other dealerships. The customer service was excellent and Sunny was always on the ball returning my phone calls. After I picked up my vehicle Sunny explained all of the features and even helped me set up my bluetooth. I would like to recommend Sunny to anyone who is looking to purchase their next vehicle. Thank you Sunny! :) More
Good Job, Imad and Mo! It was nice to deal with such helpful and competent people. It was a busy night but you both made sure everything was done right. I would happily recommend your dealership! helpful and competent people. It was a busy night but you both made sure everything was done right. I would happily recommend your dealership! More
Kevin, our sales rep was very good, personable and professional. However the sales manager was not necessarily forthcoming however at the end he was very good to deal with. The OK rating was as a resu professional. However the sales manager was not necessarily forthcoming however at the end he was very good to deal with. The OK rating was as a result 1)of being ignored on our first visit - standing at reception for 5 minutes before I had to interrupt the receptionist and 2) The finance manager lacked any concept of what customer relations are. In the end, I wanted nothing to do with him. Even if I was wrong about my understanding (which the sales manager confirmed I was not) about the deal the manner in which he handles issues is appalling for some one in his position. More
to zein jolan and the staff at bank st mazda my to zein jolan and the staff at bank st mazda my experience was as good as it could be.. once printing off my 500 dollar rebate so sooner than 3 to zein jolan and the staff at bank st mazda my experience was as good as it could be.. once printing off my 500 dollar rebate so sooner than 3 minutes passed and my phone rang.. zein set me up for an appt 2 days later and now i am a proud owner of a mazda cx5 gs model... tonight i picked it up and is a beautiful ride not to mention outside looks... thanks zein jolan and all staff that assisted me on my purchase jamie norman More