Bank Street Mazda
Ottawa, ON
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1,495 Reviews of Bank Street Mazda
I got the best deal I could possibly get, even after shopping everywhere else. I actually lost my time going other places. Moe Sobeh sold me the perfect Mazda 3 for me. He is a great seller, very friend shopping everywhere else. I actually lost my time going other places. Moe Sobeh sold me the perfect Mazda 3 for me. He is a great seller, very friendly and listen carefully to clients needs. Got an amazing customer service as soon as I stepped in, each time I went there and always way beyong my expectations! Highly recommend this dealer and location, you can't go wrong! And when I came there for the first oil change of the brand new Mazda I bought there, coming all the way from Gatineau again, the seller Sean Curley took care of me and proposed to switch my tires for winter for free so I dont have to come back for them in a month. Bank Street Mazda is the best!! I would not take time to write this if I didn't meant it. Thank you! More
I have been a Bank St. Mazda customer for 12 years now. In that time, I have never been anything but happy with the service provided. My recent experience this past week at Mazda was nothing short of since In that time, I have never been anything but happy with the service provided. My recent experience this past week at Mazda was nothing short of sincere and supportive and it is why I am writing this review today. After videotaping odd happenings with my audio system in my 2011 Mazda 3, Service Manager, John Dustan, immediately brought his expert sound system tech, Diego, in on the discussion of events. From that moment the priority became my safety and the distractibility factor this problem was causing. My car was put in for immediate service, a new audio system was ordered with the reassurance that if the problem could not be resolved by the weekend, they would rent a car for my planned trip to travel to visit my family for Thanksgiving. John and Diego worked with my time schedule to resolve this issue in a professional and always friendly matter, keeping me up-to-date on their progress. I was impressed with John and Diego's tenacity to discover the cause of the issue, but more importantly, with their immediate concern for the safety of me and my family; impressive to say the least! As always, Brian was his friendly, outgoing self, as he continued to provide updates on the status of the car and the events unfolding. I cannot even imagine the number of customers John, Diego and Brian deal with on a daily basis, yet I always feel like my customer satisfaction is their top priority! Well done! Sincerely, Tammy Doyle More
Excellent service! Imad is very helpful and informative! He adjusted the price of the car for me, which was great! Imad and dealership both were good in terms of providing me transportation to and from the He adjusted the price of the car for me, which was great! Imad and dealership both were good in terms of providing me transportation to and from the dealership. Great salesman and a very friendly person! :) More
Going to this dealer was a great experience. Sunny Chadha was the sales associate who helped us navigate the big selection of cars in Bank St. Mazda. He was very helpful and friendly. From choosing the car t was the sales associate who helped us navigate the big selection of cars in Bank St. Mazda. He was very helpful and friendly. From choosing the car to test driving to negotiating the price was very easy to due the wonderful attitude of Sunny. He helped us through the stressful process of choosing our car 2010 Tucson with great ease. After sales service was also awesome as Mr. Chadha called us and followed up with us few days after we took the car home. I would highly recommend Bank Street Mazda and Sunny Chadha. K. A. Siddiky More
During our test drive we ended up in a traffic jam due to construction, consequently, spent more time in the car together than is probably the norm. Zein was comfortable to be with, friendly and funny. All construction, consequently, spent more time in the car together than is probably the norm. Zein was comfortable to be with, friendly and funny. All round nice guy. More
We received a good deal from Sunny. He is honest and friendly. He gave us detailed instructions. We were pleased with his sales and service. We would highly recommend him to our friends. Thanks Sunny friendly. He gave us detailed instructions. We were pleased with his sales and service. We would highly recommend him to our friends. Thanks Sunny! More
I was approached by a friendly young man by the name of Zein Jolan, he did not only take his time into explaining all the features of the vehicle but also didn't put a whole lot of pressure like most sales Zein Jolan, he did not only take his time into explaining all the features of the vehicle but also didn't put a whole lot of pressure like most sales people do. He isn't your average sales rep, and thanks to him he made our buying process a whole lot easier. Business manager Mike Webb was also great in explaining all the warranty information and gave us a great deal with the oil change package. Overall it was a great experience. Thanks Guys, Jean Marie More
Moe was honest, friendly and fair. he gave us the best deal in town! he wascthe best car salesmen I ever dealt with. He even set up my blue tooth in the car for me:) deal in town! he wascthe best car salesmen I ever dealt with. He even set up my blue tooth in the car for me:) More
I was extremely pleased with the service I received from Sunny. He was friendly, professional an extremely helpful. I will be recommending Sunny in the future to friends an family looking to purchase a Sunny. He was friendly, professional an extremely helpful. I will be recommending Sunny in the future to friends an family looking to purchase a new vehicle. This car buying experience was a good one. More
Went in last Tuesday to look at the 2014 Mazda 3, didn't like it for a few reasons. Talked to Jayson (super nice guy) for a bit who connected me with one of his sales guy, Moe Sobeh who was very help didn't like it for a few reasons. Talked to Jayson (super nice guy) for a bit who connected me with one of his sales guy, Moe Sobeh who was very helpful and informative. Needed a few days to decide between the 2013 v 2014 Mazda 3. Decided to go with a 2013 Mazda 3 Sky Hatchback, went back to see Moe on Friday and they had one on their lot, SWEET. Picked up the car yesterday and LOVE it, LOVE it, LOVE it, no complaints at all. Big thanks to both of them. They answered any questions I had, no hassle or pressure from either of them to buy the car, They went above and beyond for me which meant no headaches, thanks again. Bought my first car there 7yrs ago and been dealing with that dealership since, never been disappointed, BIG, BIG thanks again. More