Bank Street Mazda
Ottawa, ON
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1,495 Reviews of Bank Street Mazda
Irina was fantastic to deal with. She was super knowledgable and helpful and really listened to what we wanted. I was so impressed by her cheerful and super positve attitude everytime I spoke with knowledgable and helpful and really listened to what we wanted. I was so impressed by her cheerful and super positve attitude everytime I spoke with her. She was a pleasure to work with and I would highly recommend her to anyone I know. More
I had a great experience purchasing my car. The customer service was great not like at other dealerships, I was not left alone for very long when trying to work out a deal. He has my full recommendation:) service was great not like at other dealerships, I was not left alone for very long when trying to work out a deal. He has my full recommendation:) More
You would need to have a recorder when dealing with Kevin and probably a couple of witnesses too. He will lie to you and insult you and think nothing of it. The only thing professional about hiim is his atti and probably a couple of witnesses too. He will lie to you and insult you and think nothing of it. The only thing professional about hiim is his attire. A detailed article will be published about my dealings with this dealership in particular with this individual and the lack of action from the management. His manner was increadibly un-porfessional and when I pointed out that I had in fact referred another person to the dealership who actually purshased a new car, his response was, "yeah but we didn't make any profit from that sale, in fact we made a loss so it was a bad referral". And this was the positive experience I've had, lol! More
Sunny was exceptionally helpful and informative in purchasing our new CX-5. He answered all our questions and knew the vehicle well. The experience was very easy and Sunny made it happen with quickly purchasing our new CX-5. He answered all our questions and knew the vehicle well. The experience was very easy and Sunny made it happen with quickly and painlessly. I would recommend Sunny and Bank Street Mazda to others. More
Friendly, patient, and helpful are the first words that come to mind when describing the service I received at Bank Street Mazda. The great price was the icing on the cake. come to mind when describing the service I received at Bank Street Mazda. The great price was the icing on the cake. More
Imad Khaddaj was friendly and approachable from the start. I was first looking at a new CX5, so he worked out a payment schedule and we found out it was more than I wanted to pay in any case, so he gav start. I was first looking at a new CX5, so he worked out a payment schedule and we found out it was more than I wanted to pay in any case, so he gave me his card. The next day I was looking online for something similar in a used vehicle and Bank St. Mazda had a used Mitsu RVR, so I called Imad back and booked a test drive. Imad was knowledgeable about the car, took the time to have it cleaned and ready for the test drive, and worked out the numbers to get to the deal I wanted. He even agreed to a second test drive later in the day with my husband along so he could see it too. I decided to buy the RVR and Imad capably put the offer together and verified with the sales manager that the extras I asked for were approved. On the day we picked it up, Imad had the car ready to go and glistening clean. Imad had taken the extra step to insist a new battery was installed, after it had needed a boost earlier that day, to make sure I had no problems--much appreciated! Imad and Moe made the paperwork easy and all was in order. Imad put $25 gas in and even gave me his cell number, and was patient when I used it when the warning lights started flashing about tire pressure on the way home, but he was right, all was well and was only the newly installed winter tires. Imad had also remembered that we asked him to keep an eye out for a car for our son, who is also looking, and he had a used Mazda 3 to show us when we picked up the RVR. All in all a good experience, so thank you, Imad, and everyone at the dealership who had a part. Regards, Laura Duke More
Mr. Chadha was extremely professional in assisting us with the purchase of our new Mazda. He was genuine, knowledgeable and made sure that we had all the information we needed for our purchase without e with the purchase of our new Mazda. He was genuine, knowledgeable and made sure that we had all the information we needed for our purchase without exerting any pressure whatsoever. He demonstrated great customer service and he will be our first choice for our next Mazda purchase. More
Ali was very attentive, very helpful and provided competent and freindly service which led me to feel sure and comfortable with my desicion in purchasing with Mazda! Thanks again Ali! competent and freindly service which led me to feel sure and comfortable with my desicion in purchasing with Mazda! Thanks again Ali! More
Amazing experience!! Thank you to Imad! He was a really friendly and knowledgeable sales person! Really showed us the wonderful features of our new CX5. Thank you to Jayson for working with us and being friendly and knowledgeable sales person! Really showed us the wonderful features of our new CX5. Thank you to Jayson for working with us and being honest! Thank you to Kevin who was very helpful and took good care of us. The entire experience was great! Best car buying experience we have ever had. We will be recommending this dealership to all our friends and family! More
Irina was knowledgeable and helpful when purchasing this new vehicle. There was no sales pressure encountered; she allowed us to make our decision after giving us all the facts. The whole process was smooth new vehicle. There was no sales pressure encountered; she allowed us to make our decision after giving us all the facts. The whole process was smooth and painless. The staff was very friendly and open to communicating via email which was the easiest mode of communication for me. Could we have gotten a better price, who knows? But for the service and quality of work with Irina and Kevin, we have no regrets. More