Bank Street Mazda

I had a great experience purchasing my car. The customer service was great not like at other dealerships, I was not left alone for very long when trying to work out a deal. He has my full recommendation:) service was great not like at other dealerships, I was not left alone for very long when trying to work out a deal. He has my full recommendation:) More

Irina was fantastic to deal with. She was super knowledgable and helpful and really listened to what we wanted. I was so impressed by her cheerful and super positve attitude everytime I spoke with knowledgable and helpful and really listened to what we wanted. I was so impressed by her cheerful and super positve attitude everytime I spoke with her. She was a pleasure to work with and I would highly recommend her to anyone I know. More

I was extremely wary walking into a dealership after my first experience in buying my first new car in Toronto. Being a woman that has little to no knowledge in cars even less then, they really screwed me. first experience in buying my first new car in Toronto. Being a woman that has little to no knowledge in cars even less then, they really screwed me. They over charged on everything, they gave me warranty packages and made them sound very important to later find out they weren’t absolutely necessary … Nevertheless having a family now I wanted a new car we could depend on and really dreaded having to go to a dealership. When I got there I was welcomed and greeted by everyone. When Gerry approached me it seemed he was approaching me as a friend and not just a money ticket. He smiled and was very friendly and made me feel comfortable in being there. I explained to him about my past and how I am very cautious with buying a new car. I explained to him what kind of car I wanted we went out for a couple test drives and I really like the 2014 Mazda 3, in which Gerry explained to me all the ins and outs of the car. Making me very comfortable with my soon to be purchase. With that figured out Gerry sat down with me explained to me what I needed to do for financing it, he explained what packages I should take, he showed me that what I see is what I get. He truly treated me like a person, like he cared and that was very important because it showed me I could trust him. He had promised me there are no hidden fees. I have my new car now and am doubly grateful for Gerry’s kind heart and patience with me, I’m pleased to say that I got exactly what I signed up for, was not over charged or shocked with hidden fees. I have recommended Gerry from Bank Street Mazda to my family and friends and to anyone who wants to be treated right and get every dollar’s worth. More

Great service, great price. We are very happy with the overall experience. Would recommend dealership. The whole process was painless and efficient, no complaints at all. overall experience. Would recommend dealership. The whole process was painless and efficient, no complaints at all. More

You would need to have a recorder when dealing with Kevin and probably a couple of witnesses too. He will lie to you and insult you and think nothing of it. The only thing professional about hiim is his atti and probably a couple of witnesses too. He will lie to you and insult you and think nothing of it. The only thing professional about hiim is his attire. A detailed article will be published about my dealings with this dealership in particular with this individual and the lack of action from the management. His manner was increadibly un-porfessional and when I pointed out that I had in fact referred another person to the dealership who actually purshased a new car, his response was, "yeah but we didn't make any profit from that sale, in fact we made a loss so it was a bad referral". And this was the positive experience I've had, lol! More

Friendly, patient, and helpful are the first words that come to mind when describing the service I received at Bank Street Mazda. The great price was the icing on the cake. come to mind when describing the service I received at Bank Street Mazda. The great price was the icing on the cake. More

Sunny was exceptionally helpful and informative in purchasing our new CX-5. He answered all our questions and knew the vehicle well. The experience was very easy and Sunny made it happen with quickly purchasing our new CX-5. He answered all our questions and knew the vehicle well. The experience was very easy and Sunny made it happen with quickly and painlessly. I would recommend Sunny and Bank Street Mazda to others. More

Imad Khaddaj was friendly and approachable from the start. I was first looking at a new CX5, so he worked out a payment schedule and we found out it was more than I wanted to pay in any case, so he gav start. I was first looking at a new CX5, so he worked out a payment schedule and we found out it was more than I wanted to pay in any case, so he gave me his card. The next day I was looking online for something similar in a used vehicle and Bank St. Mazda had a used Mitsu RVR, so I called Imad back and booked a test drive. Imad was knowledgeable about the car, took the time to have it cleaned and ready for the test drive, and worked out the numbers to get to the deal I wanted. He even agreed to a second test drive later in the day with my husband along so he could see it too. I decided to buy the RVR and Imad capably put the offer together and verified with the sales manager that the extras I asked for were approved. On the day we picked it up, Imad had the car ready to go and glistening clean. Imad had taken the extra step to insist a new battery was installed, after it had needed a boost earlier that day, to make sure I had no problems--much appreciated! Imad and Moe made the paperwork easy and all was in order. Imad put $25 gas in and even gave me his cell number, and was patient when I used it when the warning lights started flashing about tire pressure on the way home, but he was right, all was well and was only the newly installed winter tires. Imad had also remembered that we asked him to keep an eye out for a car for our son, who is also looking, and he had a used Mazda 3 to show us when we picked up the RVR. All in all a good experience, so thank you, Imad, and everyone at the dealership who had a part. Regards, Laura Duke More

Mr. Chadha was extremely professional in assisting us with the purchase of our new Mazda. He was genuine, knowledgeable and made sure that we had all the information we needed for our purchase without e with the purchase of our new Mazda. He was genuine, knowledgeable and made sure that we had all the information we needed for our purchase without exerting any pressure whatsoever. He demonstrated great customer service and he will be our first choice for our next Mazda purchase. More

Ali was very attentive, very helpful and provided competent and freindly service which led me to feel sure and comfortable with my desicion in purchasing with Mazda! Thanks again Ali! competent and freindly service which led me to feel sure and comfortable with my desicion in purchasing with Mazda! Thanks again Ali! More