
Bank Street Mazda
Ottawa, ON

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1,497 Reviews of Bank Street Mazda
Zein was knowledgeable about the product, and answered many questions on our test drive. He worked with us to get a good price, was not overly aggressive or pressuring in order to make the sale, and was many questions on our test drive. He worked with us to get a good price, was not overly aggressive or pressuring in order to make the sale, and was friendly and patient with our children who caused some delays and distractions in the process of completing paperwork and inspecting the vehicle. More
I bought my Mazda 3 last week at this location, everyone was extremely nice and helpful! Tosh made the experience pleasant and easy going. I would definitely recommend Bank Street Mazda to anyone! was extremely nice and helpful! Tosh made the experience pleasant and easy going. I would definitely recommend Bank Street Mazda to anyone! More
Irina was friendly and knowledgeable. My wife and I didn't feel pressured in to making a decision immediately, and left the dealership feeling comfortable with our new purchase. didn't feel pressured in to making a decision immediately, and left the dealership feeling comfortable with our new purchase. More
Sunny is a great sales rep. He helped me feel as comfortable as possible since it was my first time buying a car. I also received a good deal from them. Overall it was a great experience. comfortable as possible since it was my first time buying a car. I also received a good deal from them. Overall it was a great experience. More
On one Saturday morning after my night shift I decided enough is enough with the odd part going on my old vehicle which still runs quite well but now its my little brothers because I work too much to play enough is enough with the odd part going on my old vehicle which still runs quite well but now its my little brothers because I work too much to play Mr mechanic. I walked into Bank street Mazda meeting Mr Zein Jolan with a couple cars I had in mind and I really wanted the Mazda 3 since 2009 but I thinking what's the best deal because this was going to be my very first brand new car fresh out of the box that I was going to purchase. Zein was very friendly and up front and he showed me his great customer service and quality of work no matter what. I had a hard time deciding so I waited about a week and Zein gave me a shout saying he had a great deal for a 2013 Mazda 3 sky active for me and at this point I said I'm on for this deal. I came back to Bank Street Mazda the next day and I signed on for such an awesome car and a great deal by Mr Zein Jolan. More
We were very impressed with the service Zain Jolan provided us. First of all, he showed a passion for your products and had a great knowledge of the car we wanted. We also enjoyed his positive attit provided us. First of all, he showed a passion for your products and had a great knowledge of the car we wanted. We also enjoyed his positive attitude and enthusiasm. This allowed him to fully understand our needs and quickly build a rapport with us. Moreover, we truly appreciated the fact that he never pressured us in any way but was always at our disposal whenever we had questions. But most of all, he put us at ease during the negotiations and, contrary to other salesperson with whom we dealt in the past, remained outgoing and friendly at all times. In short, buying a car at Dilawri Bank Street Mazda was a positive experience, mainly due to Zain. He made a positive impression on us and, as a result, we will likely want to deal with him again should we ever decide to buy another Mazda in the future. More
Picked up my new Mazda today! The overall experience was very good. Zein Jolan was my sales consultant. Zein was absolutely fantastic to deal with. He was never the " the pushy salesman" like you get at s very good. Zein Jolan was my sales consultant. Zein was absolutely fantastic to deal with. He was never the " the pushy salesman" like you get at some dealerships. He was extremely knowledgeable about the cars and explained everything in a sincere way. The test drive was awesome and long enough to really get the feel of the car. The staff from sales to the finance department are pleasant to deal with and make you feel at ease. I would recommend this dealership. By the way, love the car Zoom zoom More
This was the best customer service we ever received. Mr. Khaddaj went "way out of his way" to find the best fit for us. He looked after our needs rather than focusing of making the most money possible, and Khaddaj went "way out of his way" to find the best fit for us. He looked after our needs rather than focusing of making the most money possible, and explained everything very clear, both regarding car's functionality, and how to decide what is best for us. We already had a 4-year old Mazda-6 and went without having strong intention the get a new car; we were just planning to 'look around". Yet, his effort and excellent offer he produced, gave us no choice but to leave with a new MX-5! That says ALL! Our thanks to Mr. Khaddaj and the Bank Street Mazda. Yanni, Maria and Dimitri M. More
Good experience, sales people were friendly and answered my questions on the Mazda 3. Showroom was nice and there were plenty of cars to look at. Also the sales person picked me up from my home when I was my questions on the Mazda 3. Showroom was nice and there were plenty of cars to look at. Also the sales person picked me up from my home when I was picking up my new car, which I did appreciate. More
Great service, great price. We are very happy with the overall experience. Would recommend dealership. The whole process was painless and efficient, no complaints at all. overall experience. Would recommend dealership. The whole process was painless and efficient, no complaints at all. More