
Bank Street Mazda
Ottawa, ON

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1,497 Reviews of Bank Street Mazda
Our overall experience at Bank Street Mazda was excellent. Dave Malloch knows his stuff and he was very thorough in explaining all of our car's details on our two test-drives with him. Very satis excellent. Dave Malloch knows his stuff and he was very thorough in explaining all of our car's details on our two test-drives with him. Very satisfied customers. More
I would definitely recommend Bank Street Mazda and Imad Khaddaj in particular. I was undecided between the Mazda 3 and the CX5. Imad was very knowledgeable on both products. We took the Mazda 3 out for Khaddaj in particular. I was undecided between the Mazda 3 and the CX5. Imad was very knowledgeable on both products. We took the Mazda 3 out for a lengthy test drive and then the CX5. I returned the following day and we went out for a second test drive in the CX5 with a different trim level. Imad was able to answer all of my questions and was a pleasure to deal with as he never applied any pressure for me to make a purchase. I returned a third time to negotiate the purchase. Once I had decided to purchase the CX5, Sean Curley, the Sales Manager, became involved and I was happy with the price that we settled on. The sales team interact happily with each other. The overall feel of the Dealership was one of relaxed professionalism. More
I walked in the dealership looking for my very first car with very little experience. I met Dave at the door and everything afterwards was great. He was a pleasure to deal with, fair, and helped me through with very little experience. I met Dave at the door and everything afterwards was great. He was a pleasure to deal with, fair, and helped me through my first car buying experience with good intentions. I ended up getting a good deal and I'm sure I'll be seeing him again. More
My wife and I went to Bank Street Mazda because of the many favourable reviews on the internet. We were immediately greeted by Ali when we walked in the door. He was extremely friendly and welcoming to my many favourable reviews on the internet. We were immediately greeted by Ali when we walked in the door. He was extremely friendly and welcoming to my wife and I, as well as to our daughter whom we had brought along with us. He made the entire process so easy and stress free that we decided on purchasing the vehicle right away! (A new 2013 Mazda 3)we were then brought to Kevin Yang to arrange financing. Kevin was equally friendly and just as helpful as Ali was. He was able find us the financing we needed, even though we thought it would be very difficult to find. When we went back to pick up the car, Ali gave us all the time we needed to familiarize ourselves with the car. Everything was as promised and the car was detailed beautifully! Overall we were so impressed with everything about our experience at Bank Street Mazda! If it were possible to give a rating higher than five stars, we would definitely give it! Thank you so much! More
The customer service at this dealership was amazing they managed to get me my car within 2 days of my purchase to accommodate my timeline. Sunny was very friendly and helpful in the decision making process, managed to get me my car within 2 days of my purchase to accommodate my timeline. Sunny was very friendly and helpful in the decision making process, took his time to explain the different features of the car. Brought my on a good test drive allowing me to get used to the feel of the car. Great experience overall. More
We decided to purchase a new vehicle because we wanted to cut down on costs, especially gas. Last year my mom has purchased her 2013 mazda from Bank street Mazda and recommended that we check them out. We ha cut down on costs, especially gas. Last year my mom has purchased her 2013 mazda from Bank street Mazda and recommended that we check them out. We had spoken to Sunny over the phone who gave me so we went in that afternoon. Sunny took us on a test drive and we fell in love with the car. But we had to consider the financial part of things of course. So after the test drive Sunny sat down with us and went over everything. He was able to get us exactly what we wanted and keep us within out budget. He even went so far as to text me a picture of our new car before we picked it up. He went above an beyond to make sure that we were happy with our choice. Highly recommend Sunny and the team at Bank Street Mazda! More
For the past few months, I looked around to purchase my first new vehicle. Over those four months, I dealt with Toyota, Honda, Ford & Mazda. It can be a stressful time when you're trying to find a vehicle first new vehicle. Over those four months, I dealt with Toyota, Honda, Ford & Mazda. It can be a stressful time when you're trying to find a vehicle that finds your needs as a consumer. For me, I looked for a fuel efficient vehicle that was within my budget. From those remarks, you can see that I'm a pretty simple guy, therefore I had to go a little further researching as all companies these days have geared vehicles to be more fuel efficient - as our market has shown ascending gas prices. My focus was to not only look for a vehicle and appreciate the quality of it, but enable a relationship between the sales person & myself. In my situation, I dealt with Ivan Zechel. From all the salesmen (and women) I spoke with within the past couple of months, Ivan showed much value into finding me exactly what I wanted. He was professional and extremely knowledgable with the Mazda products that I looked at. My overall choice was the Mazda 3. I explained my budget to Ivan and we worked together to find something that worked for me personally. Overall we worked diligently and it paid off as I now drive a brand new vehicle care of both Ivan and their financing team (Mike in particular). I would recommend my friends & family to visit bank street Mazda as their core concepts focus completely on pleasing the customer. More
I've given Bank St Mazda as well as Sunny Chadha a 5/5 because the overall experience was great. Sunny was approachable, knowledgeable, and was not pushy. I did visit other dealerships and test drov 5/5 because the overall experience was great. Sunny was approachable, knowledgeable, and was not pushy. I did visit other dealerships and test drove a few other cars, but the customer service and the price at Bank St Mazda was definitely the best. The next time a friend is looking to purchase a car, I will recommend for them to speak with Sunny at Mazda! More
karim was quite friendly and was helpful and knowledgeable with the sale. he was polite and overall it was an enjoyable experience purchasing our new mazda 3. knowledgeable with the sale. he was polite and overall it was an enjoyable experience purchasing our new mazda 3. More
Went there to get pricing for a Mazda3 for my wife and they beat any quote we had already gotten (found out later that other dealers would not have beat the price). They were quite reasonable and not pus they beat any quote we had already gotten (found out later that other dealers would not have beat the price). They were quite reasonable and not pushy about the sale. The financing guy (Kevin) was also great, and explained options about insurance, warranty, etc., and again without trying to force it on you. Ended up for fun getting a quote on a CX-5 because I was considering something bigger than my car, and they went out of their way to make a deal - including giving me a very fair price for my trade-in. The stars had to align just right for me to even consider the purchase (since we were actually there for my wife's car) and they made it happen. I was able to contact my sales person (Irina) the next day to request having the windows tinted before pick-up, and she it got done despite me needing to come in early due to work. Overall, the buying process and price I got were great. More