Bank Street Mazda
Ottawa, ON
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1,495 Reviews of Bank Street Mazda
I just bought another new car from Bank Street Mazda. I just bought another new car from Bank Street Mazda. Again, I was happy with the whole process. Ivan Zechel was fabulous. He listened to my ne I just bought another new car from Bank Street Mazda. Again, I was happy with the whole process. Ivan Zechel was fabulous. He listened to my needs and helped me what I needed in my price range. I will recommend Ivan and Bank Street Mazda to my friends and family. More
We recently bought our very first car! It was a big deal for us as we are content living downtown, within close proximity to our work, daycare, and everything we need. We used Virtucar or rented cars when n for us as we are content living downtown, within close proximity to our work, daycare, and everything we need. We used Virtucar or rented cars when necessary. Sunny was able to offer us the support, guidance and information we needed in a relaxed and comfortable manner allowing us to make the best choice for our growing family. He was also friendly with our 2 year old and tried to include him in the car buying experience. Overall we were very happy with Bank Street Mazda, great cars, good sales personnel and reasonable prices. Sunny is a knowledgeable, energetic and hard working individual who will make your car buying experience a pleasant one. More
Imad was very thorough and made me and my girlfriend feel at ease right away. We were looking at getting a fair market value for our trade-in and while Bank Street's first trade-in offer was a bit lower than at ease right away. We were looking at getting a fair market value for our trade-in and while Bank Street's first trade-in offer was a bit lower than the Candian Black Book value, Imad heard us out and rallied our points to management ultimately resulting in a much higher value for our trade-in. He didn't try to fast talk us into anything, notorious to most cars salesman, and called spades for spades. New or Used, buying a car is a daunting experience but we managed to get through it with a breeze. We would also like to give a shout out to Mr. Moe Saka, the Business Manager. He spent considerable time with us walking over the financing and answering our fairly naive questions :) Our car delivery was delayed by a few days and out of anxiety, I remember calling Mr. Moe 4-5 times that day but never once did he loose his cool or show signs of frustration. I have given this rating to Bank Street Mazda as a testament to our purchase experience. More
Overall a very agreeable experience. Irina responded to my e-mail inquiries when no other dealer seemed to want to speak to me without showing up in person. Got a great deal and I appreciated the time and my e-mail inquiries when no other dealer seemed to want to speak to me without showing up in person. Got a great deal and I appreciated the time and consideration given to me by the staff. Would recommend. More
I had an amazing experience. I went in to purchase my first car and Irina made it a very enjoyable and easy process. I told her what I was looking for and she met my needs above and beyond. She showed me first car and Irina made it a very enjoyable and easy process. I told her what I was looking for and she met my needs above and beyond. She showed me all the features of the car and we went on a test drive and I was immediately sold. I went with the Mazda 3 sky activ and was given a great deal! I previously owned a Mazda and received a loyalty discount for trading it in, received an additional discount for being a recent graduate and as a Christmas bonus even got a free iPad. Irina made the experience easy and quick, I got the car within 3 days of making my decision and Irina even set up my Bluetooth for me before I left! I would highly recommend Bank Street Mazda to anyone looking to purchase a new car! More
This was my second time in to see Karim. As usual, he was professional, courteous and helpful. He answered all my questions and worked with me to achieve my goal of purchasing a new Mazda. I highly recommend professional, courteous and helpful. He answered all my questions and worked with me to achieve my goal of purchasing a new Mazda. I highly recommend Karim. More
We purchased a 2013 Mazda 3 from Irina. Having gone to Carling Mazda before, it was a shame we did not just go straight to Bank Street. We received very poor customer service at the other dealer, and as s Carling Mazda before, it was a shame we did not just go straight to Bank Street. We received very poor customer service at the other dealer, and as soon as we walked into Bank Street Mazda, we knew it was going to be different. The atmosphere was filled with friendly people, and Irina greeted upright away with a smile on her face. We knew what we wanted but she still went out of her way to show us all of the features of the vehicle, and take us out on a long test drive. You can tell she loves what she does from the energy she exudes with her customers. We never once felt pressured or uncomfortable with Irina. Driving the car for a few months now, we definitely made the right choice, and Irina still e-mails us to catch up! It is great to see such customer service from such a competitive dealership. We will be bringing out friends and family for sure! Keep up the great work Irina! More
I went to Hunt Club Mazda because I wanted to buy a new SUV, I liked the CX-5 because it drives nice, has great reviews and looks good. I worked with Ivan Zechel, who treated me great. We worked on a pre SUV, I liked the CX-5 because it drives nice, has great reviews and looks good. I worked with Ivan Zechel, who treated me great. We worked on a pre-approval which he made sure would be painless plus because I had a Mazda already he was even able to get me one more point off the already low interest rate from 2.9% to 1.9%. I didn't feel any pressure to "buy now" from Ivan, he gave me the space I needed to make a proper decision. I have had the CX-5 for 3 weeks now and have no regrets, my wife loves it and she especially appreciates the drive, she mainly likes the visibility. We looked at other SUV's and she was not comfortable in them and she could not see the road over the hood, the design for the CX-5 allows for a great view of the road and almost has no blind spots. Ivan was able to work with me in spite of my busy schedule, he didn't try to rope me in to get there and "buy, buy, buy" in short he was not a jerk and is probably the biggest reason I chose to work with him and buy this SUV. Many salesman give you the impression that they think you are stupid and that they can tell you anything and you will just accept it. Many others give you the feeling like you showed up for some kind of pyramid scheme and the general uneasiness that comes along with it. I don't work with people like that, that's why I chose to work with Ivan, that's why I recommend him to you without reservation. He works hard and deserves every bit of success he gets. I am also very impressed with the level of competence that the Finance Manager showed, I know for a fact you don't want and "Joe Blow" pulling your credit and submitting a deal on your behalf, but they were phenomenal, and got everything done quickly and excellently. In conclusion I am more than satisfied with the level of service, professionalism, and of course the 2014 CX-5. More
I wasn't expecting to do a deal today but Zein and his manager accepted an offer that was excellent for me. Very pleasant experience all around. No great pressure to purchase the car or any after deal his manager accepted an offer that was excellent for me. Very pleasant experience all around. No great pressure to purchase the car or any after deal packages ... just the things that I wanted. Well done! More
I got a Mazda 3 2007 for a very good price! I'm very happy about the service i got at bank street Mazda. I strongly recommend it for the purchase of new or used cars. happy about the service i got at bank street Mazda. I strongly recommend it for the purchase of new or used cars. More