Bank Street Mazda

Great customer service Imad Khaddaj really took great care of us from the minute we walked into the dealership. He patiently explained available options and helped us work o Imad Khaddaj really took great care of us from the minute we walked into the dealership. He patiently explained available options and helped us work our way through deciding which model and trim would be right for us. He let us enjoy our test drive and was very patient as we weighed our options and checked out vehicles at other dealerships. Once we had decided on a purchase, Imad made all arrangements quickly for our trade-in, and made sure he was around when we picked up our new car. An overall great experience working with Imad - thanks again! More

Great Experience Our experience with Bank Street Mazda far exceeded our expectations. The Dave in sales was the best! He listened to our needs, and recommended the o Our experience with Bank Street Mazda far exceeded our expectations. The Dave in sales was the best! He listened to our needs, and recommended the options and model that would suit us best! He also went well out of his way to be sure we were happy, and even provided a bonus on delivery day - well after the deal was sealed! I would recommend this dealership to a friend, and will be bringing my business back once the lease on our new Mazda 3 is up! More

Mazda CX 5 Review After visiting other Mazda dealerships in the Ottawa area we decided to buy our new Mazda CX 5 at Bank Street Mazda. It was a great decision. Ivan was After visiting other Mazda dealerships in the Ottawa area we decided to buy our new Mazda CX 5 at Bank Street Mazda. It was a great decision. Ivan was professional, honest, knowledgable and a pleasure to deal with. Thanks again!! More

Ivan at the Bank Street Mazda did a fantastic job with helping us with our new vehicle purchase. Everything was professional, right to the point of delivery. Ivan got in touch with us after delivery to en helping us with our new vehicle purchase. Everything was professional, right to the point of delivery. Ivan got in touch with us after delivery to ensure we were satisfied with our new car. I would definitely recommended Bank Street Mazda, and more specifically Ivan because it's not everyday you get great service like this. More

Irina was great to work with. She was friendly and she worked hard to find the car that we wanted. She negotiated with us and we were able to get everything we wanted/needed in our new car! I would recomm worked hard to find the car that we wanted. She negotiated with us and we were able to get everything we wanted/needed in our new car! I would recommend working with Irina to anyone! The only drawback to the experience was filling out the paperwork. The person we worked with (Mike?) would leave us messages to call him back, and then I would and he wouldn't get back for days. We were concerned that the deal wasn't going through because of his responsiveness. Also, he was not super friendly in general. More

Ali provided excellent service and made everything easy throughout the whole process! I would definitely recommend him to anyone looking to buy a new car. throughout the whole process! I would definitely recommend him to anyone looking to buy a new car. More

I purchased a 2014 Mazda3 GT at Bank Street Mazda two weeks ago. Had a great experience working with Kevin Spears. He was friendly, knowledgable, and easy to work with. I am really enjoying the new car. weeks ago. Had a great experience working with Kevin Spears. He was friendly, knowledgable, and easy to work with. I am really enjoying the new car. A positive experience. More

The salesman, Zein has been very nice and polite, always explaining and answering my questions even if he had to repeat, he never made me feel bad about it. He is an excellent salesman since I was rather d explaining and answering my questions even if he had to repeat, he never made me feel bad about it. He is an excellent salesman since I was rather decided not to buy a car that particular evening and he convinced me (of course, I was informed in advance of the car's qualities) by offering a good price, a good trade allowance for my old car and offered me to help in my future car needs. When I came back to the garage to pick up the car, he was welcoming and explained how all the 'gadgets' work and when we went inside, he showed me around and this made me comfortable for my future visits. Thank you, Zein! And thanks also to Kevin Yang who has been very patient since I've sent e-mails and phone calls to make sure of this and that and he has always answered promptly and with respect every time. Thank you, Kevin! More

I started my car search with Bank Street Mazda on a Friday and bought my new car the very next day. Sunny was extremely knowledgeable about the vehicle and helpful in trying to meet our price. I really Friday and bought my new car the very next day. Sunny was extremely knowledgeable about the vehicle and helpful in trying to meet our price. I really appreciated the follow-up call we received from Sunny which resulted in our return to Bank Street Mazda to finalize the deal. Had he not been so accommodating, we likely would have taken more time to research other possibilities. I am really pleased with my new car and impressed with the service. I would definitely recommend Sunny and Bank Street Mazda to my friends and family. More

My entire car buying experience from start to finish at Bank Street Mazda was very pleasurable. Sunny reached out to me at the beginning of my pursuit for the perfect SUV, and I am very content that he did Bank Street Mazda was very pleasurable. Sunny reached out to me at the beginning of my pursuit for the perfect SUV, and I am very content that he did. Sunny is very personable, knowledgeable, insightful, and it is evident he cares about his clients. Having done prior research, I was given an extremely reasonable price for the CX-5 including additional add-ons such as the Navigation. Sunny thoroughly went through each feature of the vehicle during my test drive in addition to when I went to go pick up the vehicle. I felt confident leaving the dealership and overall exceedingly pleased with the service I received. This is my first time buying a Mazda, and I anticipate I will surely return to Sunny and Bank Street Mazda. Thanks again for all. More