
Bank Street Mazda
Ottawa, ON

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1,497 Reviews of Bank Street Mazda
Mazda 3 Buying Experience Overall good experience in buying a new Mazda 3 at Bank Street Mazda. All staff that I dealt with were friendly and courteous. Irina, in particular, i Overall good experience in buying a new Mazda 3 at Bank Street Mazda. All staff that I dealt with were friendly and courteous. Irina, in particular, is a pleasure and I would highly recommend asking for her if you are in the market to buy a Mazda. More
New Mazda3 I am very happy with my new car and happy that Sarah was convincing, but not pushy, in getting me to test drive it as I was a little uncertain. The d I am very happy with my new car and happy that Sarah was convincing, but not pushy, in getting me to test drive it as I was a little uncertain. The dealership gave me a good deal and Mike in finance was also great. Thank you! More
Service We received an extremely good service from our salesmen and from everyone we had to deal with. Our salesman was very knowledgeable on the car we wer We received an extremely good service from our salesmen and from everyone we had to deal with. Our salesman was very knowledgeable on the car we were looking to buy, so that made us more comfortable. We will definitely recommend people to the dealer. More
All Smiles Our experience at Bank street Mazda was all smiles. Sunny, Michael and Ali all did there best to be flexible and positive never getting frustrated by Our experience at Bank street Mazda was all smiles. Sunny, Michael and Ali all did there best to be flexible and positive never getting frustrated by having the process slowed and making sure throughout we were not stuck waiting around (we had our 9 month old with us). Thanks for an enjoyable process boys Marc More
Thanks Zein! We had a car accident in February and needed to replace our vehicle rather rapidly. We went into Mazda on a Friday evening and Zein spent a great deal We had a car accident in February and needed to replace our vehicle rather rapidly. We went into Mazda on a Friday evening and Zein spent a great deal of time with us to show us the options from used cars, to new cars and 2013 remaining inventory. Even though it was close to closing time, he didn't rush the test drives and the information overview. We had already decided that our next car was going to be a Mazda but we hadn't settled on the model or new vs used. He made us feel like time wasn't an issue and that we could take the time we needed to decide or ask questions. He ensured that we were comfortable (coffee/tea/water) at all times. The discussions with Zein were very informative and the options/costs were very well detailed for us when he drafted our documents. Zein truly advocated for us to ensure that everything in the contract (from Finance manager) was reflective the previously agreed-upon terms and he was very understanding and patient. We had a lot going on with the insurance company and it was a stressful time but Zein's calm and collected demeanor really made us feel like we were being looked after and that everything was in order for a timely pick up. We truly enjoyed our experience dealing with Zein and I would recommend him to anyone looking to buy a Mazda. His pressure-free approach is really what made us decide to purchase from this dealership and we hope that he is still around when we'll need to purchase our next vehicle. Thanks Zein, for making our car buying process painless and enjoyable! More
Great experience at Bank St Mazda Just bought a Mazda 3 at last weeks midnight madness sale. Salespeople were very attentive at this dealership as someone was always near the door to Just bought a Mazda 3 at last weeks midnight madness sale. Salespeople were very attentive at this dealership as someone was always near the door to greet customers and ask if they needed any help. Our salesman, Zein Jolan, was very friendly, polite, never pushy, answered all our questions about our car and did his best to give us what we felt was a very fair deal. We would certainly recommend this dealership and salesperson to anyone looking for a new mazda. More
Both Irina and Kevin were very friendly and accommodating. Irina has a bubbly personality and is easily approachable; she was able to answer all my questions in a professional and pleasant man accommodating. Irina has a bubbly personality and is easily approachable; she was able to answer all my questions in a professional and pleasant manner. Kevin is well versed in what he does and was also pleasant to deal with. More
Zein surprises his customers And i'll tell you why........ The colour of vehicle that we preferred that was available on the lot did not have the deluxe package, which included And i'll tell you why........ The colour of vehicle that we preferred that was available on the lot did not have the deluxe package, which included the automatic lights. So we reluctantly accepted another colour because it had the package. One week later the car was ready for pick up. Zein never let on but he had worked behind the scenes to get us the colour that he knew that we wanted. It was very unexpected, but much appreciated. He also made sure that no one else ruined the surprise. It was a very good experience all round, relaxed and helpful. Made it fun to get a new car, which is how it should be!! More
New 2014 mazda 3 gs sport Overall satisfied with the transaction. Would recommend to others if they asked. Sales tactics were not overly excessive but there was the usual press Overall satisfied with the transaction. Would recommend to others if they asked. Sales tactics were not overly excessive but there was the usual pressure to seal the deal. More