Bank Street Hyundai

Went to have change oil service done as covered by the warranty. Requested for a brake check as was told by another dealership that my brakes were sticking up when I went to have my tires swapped and that warranty. Requested for a brake check as was told by another dealership that my brakes were sticking up when I went to have my tires swapped and that they could fix it with a cost. I told them that I would have to check first with Hyundai on Bank street since I am going to have my complementary change oil service as well. When I went to have it done, I was given an estimate of $325 but ended up paying atleast $400. No explanations, just told "this is what you are paying for the service". I then asked what would have caused the brake pads from sticking up, the staff from the service dept then told me that everytime I have it serviced, that I should also get a service #1 as well. It made me think that everytime I went to get service done that they don't really do the required checks but just put check marks on the paper to make it look like they did. If I would have known I would be charged extra for an "extended warranty", I could have gone to that other dealership as they were upfront, charged no extra cost for brake inspection. Here I was thinking of upgrading mine into buying a plug-in hybrid soon and also buying my wife a new one as well from them. This made me think of not purchasing another Hyundai from this dealership after this. Good thing this happened.. now time to find a new honest dealership. More

Nice redone dealership! Busy parking lot, pretty good considering it was winter! Friendly Staff, very courteous Busy parking lot, pretty good considering it was winter! Friendly Staff, very courteous More

Was greeted well when I came in and the sale manager Daniel was very professional when dealing with me. He answered all my questions and gave me added information. The financial manager Joe was also ver Daniel was very professional when dealing with me. He answered all my questions and gave me added information. The financial manager Joe was also very helpful. More

This dealership was supportive, professional and very helpful to get me what I wanted. I am very impressed with Hyundai and all they have to offer. helpful to get me what I wanted. I am very impressed with Hyundai and all they have to offer. More

Had a great experience with the Bank Street Hyundai dealership. They really heard my needs and provided great service. I highly recommend them. Love my Hyundai. ❤ dealership. They really heard my needs and provided great service. I highly recommend them. Love my Hyundai. ❤ More

I could never imagine this will be me leaving bad comment on this dealership. I have come to hate everything about this dealership and it’s fake warranty deals they offer you. Was planning to buy another SUV on this dealership. I have come to hate everything about this dealership and it’s fake warranty deals they offer you. Was planning to buy another SUV Hyundia again but will take my business some where els. Unhappy with Hyundia because of this dealership. Lost my family trust and will make sure my friends and family never buy this product Hyundia. More

I had a pleasant service from Mr. Joe Lavoie when I bought the second car from this dealership. I would recommend him to anyone who considers to buy a vehicle from Hyundai. bought the second car from this dealership. I would recommend him to anyone who considers to buy a vehicle from Hyundai. More

I have bought 5 car from Bank St. Hyundai and every time the sales staff are the best I have ever seem and dealt with. They are so professional and let me make the decision on which vehicle I wanted and did the sales staff are the best I have ever seem and dealt with. They are so professional and let me make the decision on which vehicle I wanted and did not force me to buy something I did not need. Their service department is the best I have ever seen and dealt with. I wish all businesses had the professional and friendly staff they have. More

I just bought the second car from the bank street Hyundai and everything was so good. They are the best. Highly recommended. and everything was so good. They are the best. Highly recommended. More

This dealership layers on all the fake fees such as $500 “which is applied toward a pool of funds for detailing and Uber rides to the dealer” and all kinds of other crap. They were not prepared to negotiate “which is applied toward a pool of funds for detailing and Uber rides to the dealer” and all kinds of other crap. They were not prepared to negotiate fairly and barely acknowledged the margins they make on financing, holdback, floor plan, and advertising. They simply didn’t want to negotiate, but it was the fake fees that really made me feel uncomfortable. More