Bank Street Hyundai

I recently purchased my first car at this dealership and Faysal has done everything to make it a great first experience. He was patient, understanding, very friendly and easy to deal with. He worked hard to Faysal has done everything to make it a great first experience. He was patient, understanding, very friendly and easy to deal with. He worked hard to meet all of my needs and exceeded my expectations as a car dealer. He truly worked with me to make sure I was satisfied with my purchase. Out of all the dealerships I have visited, I can say Faysal is the dealer who has made me feel the most comfortable. He is easy to reach and always happy to answer any questions or needs. I would recommend him to anyone looking to buy a car. Thank you Faysal! More

Justin and Chris (finance office) were EXTREMELY helpful in getting me into my new baby (Hyundai Veloster) They were curtious fun to be with and extremely knowledgeble. They gave me up to date notices da in getting me into my new baby (Hyundai Veloster) They were curtious fun to be with and extremely knowledgeble. They gave me up to date notices daily for when my car would be ready and even contacted me after hours and worked around the clock to get everything together. Justin and Chris are by far the best duo (sales, finance) I've ever met and through the process from begining to end feel like I've developed new friends.. I will be recommending them to everyone I know.. (I'm sure I'll get a lot of question regarding where I got my new unic car) Thanks again guys!! Francis More

We were very satisfied with the information and service provided when we purchased our new car. They were available by phone to answer the questions I had regarding small details that were provided on our provided when we purchased our new car. They were available by phone to answer the questions I had regarding small details that were provided on our visite to the store but could not remember. More

From start to finish, Louis proved to be an excellent sales agent. I felt he truly wanted to help me get the car I wanted at the budget I could afford. I would recommend to anyone one both the agent and sales agent. I felt he truly wanted to help me get the car I wanted at the budget I could afford. I would recommend to anyone one both the agent and dealer and would consider buying again from them! And...I love my new Tuscon, all that I expected and at a decent price. More

We were so impressed with the service and friendliness of We were so impressed with the service and friendliness of this dealership and it"s employees. They new exactly what we wanted and worked with us to We were so impressed with the service and friendliness of this dealership and it"s employees. They new exactly what we wanted and worked with us to get what we wanted and more. Mark and Chris were fantastic!!!! Keep up the good work guy!!! P.S We are extremely happy!!!! JC aqnd Tammy Campeau More

Great experience, everyone at dealership was friendly. Faysal was very helpful and patient with me even thouh my car had to be ordered and i kept bugging him to know if it was in or not! It was on time an Faysal was very helpful and patient with me even thouh my car had to be ordered and i kept bugging him to know if it was in or not! It was on time and he was still as nice and helpful even after the sale! I would and will recommend him to friends and family. More

We purchased our new Sanata Fe from Bank Street Hyundai after visiting two other dealerships in Ottawa. We had a specific trim, colour & budget in mind which the other two places where not able to provide after visiting two other dealerships in Ottawa. We had a specific trim, colour & budget in mind which the other two places where not able to provide us with. At Bank Street Hyundai, we dealt with Shahir Moradi & Amir Ismaillian from Sales. Shahir is a very friendly & very knowledgeable individual, he knows his products inside out which came handy when we had to decide between two different trim levels. Shahir provided us with excellent customer service & we never felt pressured...we were even accomodated with an office for our two weeks old daughter to be fed. Amir the sales manager was very welcoming, friendly & profesional, I gave him a challange with my budget & colour option since there are no more shipments of 2012 Santa Fe's & to my surprise he was able to get that specific vehicle & even came just under my budget... Ernesto the finance rep got us approved & set within minutes, the deal was completed ! Thanks to those 3 individuals our experience was a very positive one & we would highly recommend this dealership to friends & family. Thank you Shahir, Amir & Ernesto. Thank you Bank Street Hyundai ! Nazar, Maryna & baby Sofia. 2012 Santa Fe /July 31 2012. More

I have dealt with Bank St. Hyundai in the past, but methods have changed since that time for the better. There was one other person I dealt with but don't recall exactly who he was (nice person). The m methods have changed since that time for the better. There was one other person I dealt with but don't recall exactly who he was (nice person). The main reason I bought this car from this dealership on that day was my comfort level with John Nicholson. In fact I was supposed to test drive 2 other cars and that did'nt happen. The most imporant thing for me when buying a car is my interaction with my sales person. More

An amazing experience at Bank Street Hyundai with Faysal Akl. Faysal was very knowledgeable about the vehicles and I felt no pressure. He was very positive in his approach and did not say anything negativ Akl. Faysal was very knowledgeable about the vehicles and I felt no pressure. He was very positive in his approach and did not say anything negative regarding other vehicles that I was considering. He truly believes in the vehicles that Hyundai manufactures. I know it sounds ludicrious to say it but I truly felt that he demonstrated integrity in his interactions with me. Normally dealing with car sales people is an unpleasant experience but Faysal wanted both parties to be happy when the final deal was reached. I feel very good about my experience and I highly recommend him. More

Great sales team, never made me feel pressured. Fantastic experience. I inquired about a car online and a member of the sales team contacted me in less than 24 hours. Fantastic experience. I inquired about a car online and a member of the sales team contacted me in less than 24 hours. More