BMW Grand River

Excellent staff. Sarah was really good. She worked with me to get the deal I wanted. Darien was amazing doing the delivery of my BMW. me to get the deal I wanted. Darien was amazing doing the delivery of my BMW. More

BMW Grand River has a excellent service department. I really like the way they are able to work around my schedule. In addition they have excellent communication skills. really like the way they are able to work around my schedule. In addition they have excellent communication skills. More

The Service department did an incredible job of diagnosing a particularly vexing problem and returning my M5 to perfect running order. They went far above ad beyond to make sure I was looked after diagnosing a particularly vexing problem and returning my M5 to perfect running order. They went far above ad beyond to make sure I was looked after and I was kept well informed of all actions. the car (and the driver) are very happy again. More

BMW Grand River always meets or exceeds my expectations for sales, parts and accessories and service. for sales, parts and accessories and service. More

Recently purchased a 2018 BMW 440. Very professional experience from beginning to end. Great experience buying from this dealer. experience from beginning to end. Great experience buying from this dealer. More

Excellent service . It was my first time at this dealership after I moved from Brampton to Waterloo . It exceeded my expectations dealership after I moved from Brampton to Waterloo . It exceeded my expectations More

decent, punctual and gives all relevant information. Timely, The atmosphere was very friendly at the showroom with nice waiting area that was calm and quite. However, sometimes you have to wait long a Timely, The atmosphere was very friendly at the showroom with nice waiting area that was calm and quite. However, sometimes you have to wait long as I waited approximately 1 hour and then you start feeling hungry.There is a coffee arrangement but if some cookies and pop corns kinds of refreshments available then it will be more nice as I have seen this at Honda waterloo showroom. More

I have purchased 3 BMWs from BMW Grand River since 2007 and used their service department over those years. The service department is excellent - friendly timely and helpful. and used their service department over those years. The service department is excellent - friendly timely and helpful. More

clean, modern atmosphere, knowledgeable employees / staff, always polite, courteous and wanting to help / assist with whatever they can, and willing to go the extra step to assure your being well taken staff, always polite, courteous and wanting to help / assist with whatever they can, and willing to go the extra step to assure your being well taken care of More

Very clean modern dealership. Customer satisfaction appears to be important. Cars were presented well and staff were professional and courteous. Coffee was quite good as well appears to be important. Cars were presented well and staff were professional and courteous. Coffee was quite good as well More