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BMW Grand River

Kitchener, ON

4.7
122 Reviews

1800 Victoria St North

Kitchener, ON

N2B 3E5

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122 Reviews of BMW Grand River

March 22, 2022

Great service, friendly staff, always kept me informed. Provided me with a service car and made sure I was happy More

by disaza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Vazac
March 08, 2022

My sales representative James and the business manager David were very knowledgeable and wonderful to work with. I would highly recommend this dealership. More

by donna.grbich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James, David
January 05, 2022

Outstanding cars and outstanding service more words are a waste. Engineering unlike all other manufacturers More

by Screen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marten and Jermain Ron and Christian
January 05, 2022

Production of my vehicle was stopped part way through due to Covid. The sales team went above and beyond to locate another vehicle, making sure I was well compensated for the inconvenience. Can't say enoug More

by Jargie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iva, Daniel, Ian, Marshall
November 30, 2021

The attention to detail from arrival to departure is A1. Martin was very attentive to all the issues and kept me informed throughout my wait. I find returning to BMW Grand River time and time again a simple More

by Stan K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin V. Service Advisor
November 30, 2021

Things have chaged becuse of covid but still friendly and good coffee. Thanks for doing this and keeping all of us safe. More

by shaheeda_hassen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No thanks
November 29, 2021

This dealership has an excellent Service Department! I have had very positive experiences working with both Christian and Martin. In particular, Martin's diagnosis of the issues I've faced together with h More

by DieselDriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Cuipak, Martin Vazak
November 10, 2021

The experience of buying my first BMW (my dream car) was nothing but outstanding. Initially, visited the dealership January 2017 and met with Jim C. He was welcoming, informative and accommodating. I di More

by LP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Cockerham; Darien
November 09, 2021

We have had two vehicles from Grand River and were extremely pleased with both sales and service. More

by Bob
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unsure of name
November 09, 2021

Quertious, professional contact given from initial enquire, through purchase and delivery of vehicle by the personnel explaining all vehicle options with follow up contact name if needed by purchaser. More

by Raywhitelegg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James (sales) Ian (position sales?) not sure name of person with vehicle info at delivery
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