BMW Grand River

1800 Victoria St North

Kitchener, ON N2B 3E5

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What Others Say

From purchasing to financing to meeting my needs in service. Well done. Thank you very much

Good service, people are friendly and take care of your business. Also quick service. 100%

I will say I was pleasantly surprised with the customer service of all the staff that I encountered at your dealership, both in the day I had service as well as the day I came in to ask questions at the front desk. Everyone was professional , helpful and friendly, with myself, fellow staff and other clients. It seems like you have a wonderful team that cares for one another The service itself seems fine, and what needed doing was done in a timely manor. My only disappointment is that my car still randomly speaks in Mandarin. Thankfully Tristan heard it too and I’m not the crazy car lady. He set every thing to English and it still happened, so as per his instructions, I’m trying to identify a pattern so it can be investigated further.

This BMW dealership is like a second home every department from sales to service to parts is extremely thorough and very detailed they all go above and beyond my expectations and each and every time I am there I never left feeling or wanting more my every need and want is always fulfilled there are not enough words to express my gratitude towards them

I felt very taken care of by this dealership. Would recommend to bring your car here. Friendly and knowledgeable staff

Excellent just excellent. Staff were very friendly and professional. Will recommend to others. Thank you.