AutoValue Hyundai Niagara Falls

Mike and Rick were both punctual, gave us their complete attention and seemed to work in unison with each other fufilling as many of our needs and wants as possible, which was a difficult chore. Also, Mike attention and seemed to work in unison with each other fufilling as many of our needs and wants as possible, which was a difficult chore. Also, Mike makes a killer hot chocolate. More

We are a return new vehicle customer of Auto Value Hyundai for 2 reasons, 1ST is Hyundai's excellent product with a industry leading warranty. 2nd is the excellent customer atmosphere that is always Hyundai for 2 reasons, 1ST is Hyundai's excellent product with a industry leading warranty. 2nd is the excellent customer atmosphere that is always present at this dealership no matter what department your dealing with.Thank you Auto Value Hyundai once again for the excellent and professional service. Sincerly, Stuart and Renee More

We came in on a Sunday looking for a new vehicle and we were impressed at the number of staff available, their friendliness, they had great knowledge on the products and did not come across as pushy. Ryan were impressed at the number of staff available, their friendliness, they had great knowledge on the products and did not come across as pushy. Ryan Billing was the salesman who took great care of us. We met personally with the manager and Jessica Crowe was able to handle all of the financial details that day. All we had to do was come back and pick up our new car. They worked with us to meet our budget price and we are looking forward to returning to have our maintenance handled in their service department. We highly recommend both the AutoValue dealership as well as the Hyundai vehicle. There is a lot of value for a reasonable price. More

An excellent experience where they worked very hard for me to get exactly what i was looking for and in a timely fashion. I am very happy with the effort put forward by Lucia Moutilika. me to get exactly what i was looking for and in a timely fashion. I am very happy with the effort put forward by Lucia Moutilika. More

Adele was attentive, knowledgeable, used excellent listening skills, asked probing questions to seek out the perfect vehicle for my needs and budget. She never made a promise that she could not keep listening skills, asked probing questions to seek out the perfect vehicle for my needs and budget. She never made a promise that she could not keep and has kept me in touch every step of the way. The after sales was phenomical seeking out the original owner to obtain interior parts which were missingat the time of sale. The staff made buying a pleasure and not a PRESSURE. We found ALL the sales people at this dealership friendly attentive and willing to go the extra mile - the whole experience has been fantastic and until now I HATED car sales and sales people. More

I would highly recommend Autovalue Hyundai for anyone who is looking to purchase a new vehicle. With literally hundreds of dealerships to choose from, consumers have virtually unlimited options when it come is looking to purchase a new vehicle. With literally hundreds of dealerships to choose from, consumers have virtually unlimited options when it comes to their car purchase, so those dealerships that go out of their way to create an outstanding experience differentiate themselves against the competition. At Autovalue Hyundai, they really get it! Adele Burton and Matt Thompson were professional and knowledgeable throughout the transaction, and my wife and I could not be happier with the purchase of our new 2012 Veracruz LTD. Here are some specifics: Adele went out of her way to take detailed photos of 2 different models and then sent them via email for me to look at prior to coming into the dealership (we live an hour away); Adele responded instantly to all of my emails and gave very detailed answers to all of my questions; Once at the dealership, Adele greeted us warmly and took the time to go over the features of the Veracruz in detail - she even took the liberty of pre-warming the vehicle so that the environment inside the car was perfect (it was cold and rainy); Adele and Matt made the negotiation process pleasant and easy by being open and transparent about everything - we never once felt uncomfortable, and in the end we arrived at a deal; Adele even spent time with our two kids in the waiting area while we concluded the deal with Gisele (Business Manager) - who was also very nice and professional! Terrific experience all around. I will be recommending them to everyone I know. Wayne Morris More

The whole sales process from start to finish was really professional and couldn't have been more easy and enjoyable. I have boughten a lot of cars and I must say that Mike was probably the best sales men professional and couldn't have been more easy and enjoyable. I have boughten a lot of cars and I must say that Mike was probably the best sales men I have ever dealt with. He just didn't sell me a car, he also sold me his trust. Trust goes a long way when buying a car and I never felt like anything was being hidden or kept from me. In the end I got a great product for a great price along with great service. Thanks to everyone at Team AutoValue Hyundai for the car of my Dreams! More

I took my 2005 Elantra in for service and was just checking out the new 2013 Elantra. Ryan Billings introduced himself to my husband and me right away. He was very easy going and i liked that alot. checking out the new 2013 Elantra. Ryan Billings introduced himself to my husband and me right away. He was very easy going and i liked that alot. He let us test drive the cars we wanted and was very knowledgeable and answered all our questions. He was professional without being pushy which i really liked. The staff there were all great and so we bought a 2013 Elantra GT. This is my third new Hyundai and I am sure I will be as pleased with this one as I have with my other 2. I would highly recommend all my friends & family to check out Auto Valu Hyundai & Ryan:) More

Mike had made my new purchase made it the most amazing experience for me, I was treated like a long time friend. When I went to other car dealerships it didn't feel the same and when I went to Autovaule experience for me, I was treated like a long time friend. When I went to other car dealerships it didn't feel the same and when I went to Autovaule Hyundai I was greeted like family. Mike made the process so simple and he explained to me in detail each step of the process. Which took away the stress and anxiety of purchasing my first hyundai. He helped me choose the right vehicle for me based on my needs and plans and I would have to say over all he was just an amazing, well informed and experienced sales associate and it made my new purchase so easy. Mike is just a wonderful person and I would reccomend anyone who may be buying a new vehicle for the first time or buying thier 2nd or 3rd to deal with him. He will have you sitting in your vehicle in no time and it was the best purchase I've made and I love my new car. And yes mike I had my fill of the mandarin last night :)) More

We were shopping around for a new CUV and Joe came outside when we were looking at the Tucson's. He was extremely helpful, polite and professional. He took us out for a test drive and then we went b outside when we were looking at the Tucson's. He was extremely helpful, polite and professional. He took us out for a test drive and then we went back to the office and Joe listened to what our needs were and was able to offer us a comfortable solution. Amelio and Matt came over and said hello and introduced themselves. Our entire experience of buying a new Hyundai was very pleasing and easy. The entire staff went out of their way to make sure we were comfortable with our purchase and ensured our needs were met. Jessica did an excellent job with the paper work and explaining to us the extra protection plans that were available for the vehicle. As a family, we will highly recommend this dealership and these individuals to our family and friends. We will be repeat customers of this dealership when we are in the market for another vehicle. More