AutoValue Hyundai Niagara Falls

My old car broke down and I always wanted a Hyundai Vehicle. I had rented a few over the years and i really loved the Hyundai vehicle so much, that when my husband and I decided to buy another vehicl Vehicle. I had rented a few over the years and i really loved the Hyundai vehicle so much, that when my husband and I decided to buy another vehicle we went to Auto Value Hyundai in Niagara falls. When I got there i was introduced to Mike. Mike was very pleasant, he greeted me with a smile and a firm handshake and he made me feel very welcome and relaxed. Buying a new car is a big decision and one, that i did not take lightly. I wanted to make sure that it was the right decision. When I dealt with Mike he made it clear to me that he was honest and even though he would get the commission from the sale, he was much more interested in making sure that the car was the right one for me and informed me that if i did not see anything I liked or felt comfortable in purchasing on the lof, that he would work with me until I found the car I wanted. When I went to Mike, I wasn't really sure what I wanted, or needed, all I knew is that I wanted something that I could afford, a comfortable, efficient vehicle that my family, could depend on, was spacious enough for the whole family, was nice looking to the eyes, safe, and a car that I could use and depend on for years to come. Mike introduced me to the Hyundai Elantra. He was very knowledgeable and informed. He took the time to sit with me, he asked me what i wanted and he worked with me to get me the vehicle that I really wanted, no pressures. He really did make me feel as if i was part of the Hyundai family. Even now he still calls us every now and again to make sure that the car is fine, and that we are happy with our purchase. I gave Mike the rating that I did becuase he really does deserve it. He found out what I wanted, he worked with me within my budget. and he also introduced us to Melinda the lady who helped me to get the financing for my vehicle. I have had my Hyundai Elantra now for almost three months, and I am loving it, my car is exactly what I wanted. I just would like to take a moment to thank Mike, Melinda and Auto Value Hyundai for making my first brand new car purchase a very positive and memorable experience. It was so memorable that Mike even took a personalized picture of Me and my brand new Hyundai Elantra and at that time I had so much mixed emotions that i really did not know how to react. Thank You Mike, Melinda and Auto Value Hyundai for caring enough to make my first car purchasing experience the best experience that I have ever experienced, when it comes to dealing in cars and dealerships. You have a customer for life. We love our brand new 2013 Hyundai Elantra. Thanks, Mike. Thanks, Melinda More

Ian was incredibly knowledgeable about every detail of the model we bought. It was obvious he loved his job, truly believed in the product he was selling and was proud to be associated with it. An hones the model we bought. It was obvious he loved his job, truly believed in the product he was selling and was proud to be associated with it. An honest, straight-shooter and just an all-round nice guy...a pleasure to do business with him. More

I first met Mike while I was browsing the showroom waiting for normal service to be done on my 2011 Elantra. I found him very approachable, knowledgeable and friendly. I mentioned that I had been thin waiting for normal service to be done on my 2011 Elantra. I found him very approachable, knowledgeable and friendly. I mentioned that I had been thinking about upgrading to a new Sonata. The new Sonata 2.0 Turbo caught my eye but was more money than I would be comfortable spending. Mike immediately told me that the Sonata SE had most of the same features as the Turbo but was much lower in price. He offered me a test drive but I had no time that day. I returned a week later, sought him out again and asked what he could "tentatively" do for me with & without my trade in. I felt I could sell privately for more money than a trade in. Mike worked feverishly on a deal that would make me comfortable, brought in Ian for extra input and Matt near the end. These 3 guys really wanted my trade and did everything they could to both aleviate my anxiety of having to sell privately and make me an offer I couldn't refuse. By the end of the negotiations they had offered me even more that I was expecting and we were able to close the deal that afternoon. I met with Gisele who was kind, gentle and knowledgeable in all aspects of finance, (something I dislike very much). She made the entire transaction smooth, uncomplicated & easy to understand. We agreed that I could pick up my new vehicle in 2 days and upon arrival, the car was ready as promised. Mike went thoroughly over the features and benefits of the new car like nobody has ever done before, making me feel very comfortable with them. I left with a full tank of fuel and some other gifts they gave me along with lots of thank you's and hand shakes. I would buy another vehicle from this dealership in a heartbeat. More

Adele was our first contact and the person we most loved working with, while Gisele was the financial person that walked us through the final contract and details. They were both spectacular and very frien working with, while Gisele was the financial person that walked us through the final contract and details. They were both spectacular and very friendly, helped us make an informed and positive decision without pressure, and would get my highest recommendation. We've dealt with Matt before and found him to be a generally unpleasant experience, and this time was no different. We noticed with pleasure and gratitude that Adele deflected his attempts to intervene in our discussions and steered us out of the situation when she saw our evident discomfort at being approached by him. More

We greatly enjoyed our experience purchasing a new car from Auto Value Hyundai in Niagara Falls. We had a fantastic salesperson in Lucia, who was friendly, attentive, and detailed throughout the whole pro from Auto Value Hyundai in Niagara Falls. We had a fantastic salesperson in Lucia, who was friendly, attentive, and detailed throughout the whole process of our purchase. She patiently answered all of our questions and did not push our decision, allowing us the time to consider the vehicle and our financial situation. So far, less than two months into our purchase, we are very happy with our vehicle and our interactions and exchanges with both Lucia and this dealership. More