AutoValue Hyundai Niagara Falls

My partner and I were looking for a second hand SUV. Since we have a Hyundai Elantra already and I really like it, we decided to go back to Hyundai and get a Tucson. Lucia chatted with me when I went to Since we have a Hyundai Elantra already and I really like it, we decided to go back to Hyundai and get a Tucson. Lucia chatted with me when I went to her dealership for engine oil change for my Elantra a year ago. She has been sending greeting emails ever since so I automatically thought of her. When we went to check on vehicles, she was very nice. She answered our questions with great details and patience. We eventually decided to go for a new vehicle and we are very happy about it. Through out the process, she never pushed us. We really enjoyed working with her and we will definitely recommend her to our friends. More

I just purchased a 2013 Sonata at this location and am very pleased with the overall experience. Ian was referred by a friend, his non pressure approach with practical perspective helped me focus on the k very pleased with the overall experience. Ian was referred by a friend, his non pressure approach with practical perspective helped me focus on the key points for the Elantra, Sonata and Sante Fe. I was introduced to Mike who again was very accomodating, easy going and helpful. He brought out a Sante Fe and Sonata for me to take out on a run allowing me to form my own opinions of the two, while offering his valued perspective and insight without the pressure. The financial end of things ran smoothly and painlessly thanks to Rick and his knowledge, efficiency and stress free approach. I would recommend this particular location if you are looking for the whole package ( quality, service , experienced friendly staff ) without the stereotypical pitches and approach. More

Joe and Gisele have been wonderful in this sales transaction. Everything went smooth and quick and all the questions were answered. As per our request, the car was delivered to our door to suprise transaction. Everything went smooth and quick and all the questions were answered. As per our request, the car was delivered to our door to suprise my daughter. Well done and thank you!!! More

The whole experience was great, we had Joe as our sales rep. He was very professional and treated us with respect. We felt very comfortable and were not pressured in any way, which was nice. I will recomme rep. He was very professional and treated us with respect. We felt very comfortable and were not pressured in any way, which was nice. I will recommend Joe to any of my friends looking for a new or user vehicle. More

Mike Cernick was our sales man who made the whole buying experience quite easy and pleasant. From the point he approached us in their yard to see if we needed help or information to calling us after the sa experience quite easy and pleasant. From the point he approached us in their yard to see if we needed help or information to calling us after the sale to make sure there was no issues or questions we had. Amello Paperelli, the general manager did what he had to do to made the numbers work and then found us the color of vehicle we wanted even though they didn't have it in stock. Adele Burton of finance dept. was extremely thorough with all the paperwork and explanations for financing. Over all an excellent experience at the end of the day. I would definitely recommend AutoValue Hyundia as a place to shop. More

I needed a car quickly as mine had been written off in an accident a few days prior. We already own a Hyundai so were aware of the reliabiltiy ,value etc. but that is my husband's car and I had not been in t accident a few days prior. We already own a Hyundai so were aware of the reliabiltiy ,value etc. but that is my husband's car and I had not been in the dealership. I knew what I wanted and Lucia was very helpful in getting me what I needed-and quickly. When I couldn't get the exact model and colour I wanted I was offered an upgrade at a more than fair price. The loyalty bonus and extras could not be matched at any other dealership. Lucia is very professional and helpful without being too pushy. Thank you Auto Value Team. More

Joe Scozzafava was a great sales representative to deal with!! He was friendly and helpful answering our questions and providing us with the information we needed to be comfortable with our purchase. I with!! He was friendly and helpful answering our questions and providing us with the information we needed to be comfortable with our purchase. I would recommend Joe and AutoValue Hyundai to anyone looking to purchase a new vehicle as I am confident Joe can direct them into the right vehicle for them. Thank you Joe and I love my new Hyundai Santa Fe!! More

I just drove away in my brand new 2013 Hyundai Elantra GLS last night and it was the best ride home ever!!! I love Hyundai! I traded in my Hyundai Accent which I also purchased at AutoValue Hyundai. The GLS last night and it was the best ride home ever!!! I love Hyundai! I traded in my Hyundai Accent which I also purchased at AutoValue Hyundai. These are the best cars on the market and I could never switch to another make when I always drive away so happy. The exceptional customer service that I received during my experience at AutoValue was amazing. R2 was such a great help and greeted me as soon as I pulled into the parking lot. With a big smile on his face, he attended to my needs and gave me many great recommendations. I made up my mind and decided that the Elantra was in my budget and for the beautiful car that it is, its the one I chose. I have walked into many dealerships and the sales guys are just so pushy; makes you not want to buy a car from them. R2 was awesome!!! I recommend anyone to go see him when looking for a car. He went over the car with me in detail before I even made a deal to make sure I was confortable with it. He introduced me to his co-workers as well as service personel at the desk. I received such amazing treatment. That says alot about where you buy your car from. Everyone at the dealership was extremely friendly including the managers. They all greeted me with a smile :) I can't be happier with the choice I made and I know 100% that when I go to make my next vehicle purchase it will be at AutoValue Hyundai!!! Big thanks to R2 and the Team at AutoValue Hyundai for all their hard work, dedication, and wonderful customer service! You guys are the best! More

The main part of my experience was with Joe. He was helpful, knowledgeable, friendly, patient and he did a great job assisting me with my purchase over a 3 visit period. He was a main reason I purchase helpful, knowledgeable, friendly, patient and he did a great job assisting me with my purchase over a 3 visit period. He was a main reason I purchased the vehicle which was a Santa Fe Sport SE 2.0T AWD. The other folks were helpful and friendly. Even when there was a minor issue with the delivery of the vehicle it was resolved promptly and to my satisfaction. I was made to feel like people at the dealership cared for me. More