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AutoValue Hyundai Niagara Falls

Niagara Falls, ON

4.1
878 Reviews

4060 Montrose Rd

Niagara Falls, ON

L2H 1J9

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878 Reviews of AutoValue Hyundai Niagara Falls

June 29, 2015

Wow, did I ever get an awesome deal on my new Accent GL! I came to AutoValue Hyundai in Niagara Falls with the intent to buy the base model Hyundai Accent. I insisted, however, that my purchase would includ More

by DSW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Wilson, Kevin Dick
June 23, 2015

Not happy with the service My boyfriend just recently purchased a 2014 Hyundai veloster. Car was great for the first couple months, now that we seem to be having issues with the More

by tina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
June 08, 2015

Really enjoyed dealing with Lorrie and Brian This was our second new Hyundai in as many years, and we're again thrilled with the product, and had a great service experience this time around. We More

by DaBassetts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Wallace, Lorrie Goldman
June 04, 2015

Service call for oil change I went in for my regular oil change and asked if they could guarantee that I could be ready to go within about an hour (so I didn't miss another appoi More

by diane123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark (not Mark Elsie a different one) asked John to help me get out quicker and he sure did. , John D'Elia
Jun 07, 2015 -

AutoValue Hyundai Niagara Falls responded

Thank you very much for the positive feedback Diane. We really appreciate it!

June 03, 2015

Wait time with appointment I made an appointment for an oil change and it took roughly one and half hour to do. My time is just important even though I'm retired. There seems l More

by harry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 07, 2015 -

AutoValue Hyundai Niagara Falls responded

Thank you for taking the time to give us some feedback on your recent experience at Auto Value Hyundai. We appreciate all comments and are always striving to better our business. We apologize for the lengthy wait for your oil change and assume it was a miscommunication amongst our staff. This is unacceptable and not a normal occurrence in our service department. We would like to offer you a complimentary detailing in hopes of earning your business back. Please call our service manager Lee at 905-356-5557 or email him at lmoffatt@autovaluehyundai.com to have your vehicle booked in. We would really appreciate being given a second chance to earn your business back.

May 30, 2015

Service dept a joke! Great Costumer service when they sell you a car! But when it comes to warranty work! A joke! Excuses, and more excuses with poor mechanics. Been there More

by Kizlyk Chad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 29, 2015

Excellent customer service The staff are all very helpful and courteous and explain the work that needs to be done. Thank you for your top notch customer care that you provide. More

by Beach57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John D'Elia
May 28, 2015

Excellent Dealer Always receive excellent service , staff very friendly and knowledgeable about their cars. You make an appointment and your car is serviced in a very More

by rebuch62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 23, 2015

All staff is very courteous and the work was done well. The staff works well in keeping all appointments on time and working efficiently to have everything done in the shortest time possible. I was very More

by Taylor,Jane20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 02, 2015

Best experience Had to hug them on my way out... Best of experience... From the first phone call to the moment they gave me the keys to my new Elantra! More

by Happy gal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caroline pridham, Ray Wallace, Matt Backshall
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