AutoValue Hyundai Niagara Falls

changing into winter tires On December 2, 2015 was the first time I came into this dealership and was greeted by a pleasant gentleman ( I didn't get his name) who personally dir On December 2, 2015 was the first time I came into this dealership and was greeted by a pleasant gentleman ( I didn't get his name) who personally directed me to the service department. The person who helped me with my winter tire change was Tina, she was very helpful, pleasant and knowledgeable. Tina is a valuable asset to the service team of Autovalue Hyundai. Thanks so much Laurie More

Inconsistent I have been going to AutoValue Hyundai for over a year now, and find that recommendations received during servicing are extremely inconsistent from me I have been going to AutoValue Hyundai for over a year now, and find that recommendations received during servicing are extremely inconsistent from mechanic to mechanic - some will recommend basic fluid flushes telling me that my car is in great shape, whereas other recommend extensive ++ mechanical work due to the condition of my car........ When I brought this issue up on my last visit, I was told that management at the dealership had recently changed and there had been a huge staff overhaul due to this very problem. I don't know whether this is true or not, but I am leaning towards not going back because I simply cannot trust the accuracy or validity of any of these recommendations. Overall - disappointed. More

Purchased New 2015 Sonata Everybody was very friendly, helpful and professional. Made buying an excellent car very pleasant. Our salesperson was Lorrie Goldman. What a great gu Everybody was very friendly, helpful and professional. Made buying an excellent car very pleasant. Our salesperson was Lorrie Goldman. What a great guy. What a great car. Thanks. More

Great service. Accessible and accommodating ☺ This dealership was able to provide me with a reliable vehicle all while accommodating my specific needs. Great service and great people. Thanks for y This dealership was able to provide me with a reliable vehicle all while accommodating my specific needs. Great service and great people. Thanks for your help and time Cameron ? More

WOW!!! Extremely happy with my purchasing experience. My salesperson was Matt Backshall.he was great.he wasn't just a salesman,but he was also a great person.so I just want to say I would recommend anyone My salesperson was Matt Backshall.he was great.he wasn't just a salesman,but he was also a great person.so I just want to say I would recommend anyone looking for a vehicle to see Matt. More

Joe Scozzafava Professional - courteous- good sense of Humour - have bought three Hyundais from him - will continue to do so. Always accommodating before and after t Professional - courteous- good sense of Humour - have bought three Hyundais from him - will continue to do so. Always accommodating before and after the purchase. Caroline very efficient and pleasant - even when I declined a lot of the options! More

Great Experience! The sales staff (Kellen) did a great job providing a lot of options and compared a lot of different makes and models, to find the price that suited ou The sales staff (Kellen) did a great job providing a lot of options and compared a lot of different makes and models, to find the price that suited our needs. The finance department processed everything in a quick and straight forward manner. Great Experience. More

follow-up service Dip stick after oil change did not show full. Had to add 1/2 liter oil myself., because upon return to dealer, mechanic said it was o.k., and would n Dip stick after oil change did not show full. Had to add 1/2 liter oil myself., because upon return to dealer, mechanic said it was o.k., and would not add oil. More

Best Service ever This is second time writing review for him, I have two hyundai vehicles, and everytime I visit this dealership, i look for John. He is the best guy. This is second time writing review for him, I have two hyundai vehicles, and everytime I visit this dealership, i look for John. He is the best guy. More

Thanks Autovalue Hyundai My wife and I recently purchased a new Elantra from Nick at Autovalue Hyundai. He was very helpful and professional. We are pleased with our car and My wife and I recently purchased a new Elantra from Nick at Autovalue Hyundai. He was very helpful and professional. We are pleased with our car and the experience. More