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Advantage Ford
Calgary, AB
156 Reviews
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156 Reviews of Advantage Ford
January 17, 2018
The Shop I just took my truck in to have the Master Cylinder replaced, there was a recall on it. Their service rep called and said that my brakes on the fron I just took my truck in to have the Master Cylinder replaced, there was a recall on it. Their service rep called and said that my brakes on the front needed replacing. Now I just got of the phone and I'm getting all the brakes replaced. Long story short, why would the person who checked my brakes about 250 kms ago say they are at 6mm for the fronts and 5mm for the backs and then today they tell me, their 2-3mm for the fronts. Simple answer, when there service tech.s check your/our brakes , they either check the outside or the inside . In my case they checked the outside and said they were 6mm. They need to check both inside and outside pads. So the service person I talked to on the phone said they would let the shop foreman know. What Advantage Ford needs to do is come up with a New Written procedure for checking brake pads, that ALL service tech.s must follow, so this does not happen again. Safety Safety Safety it's driven in to our minds at work all the time, so why not here. And Yes I will keep taking my truck to Advantage Ford for their service and call backs are the best in Calgary More
by Paul Richardson
Employees Worked With
Vanessa Pederson, Austin Peinhaupt
January 16, 2018
Questionable tactics. I bought a new 2016 Ford F-150 from advantage a year and a half ago. The salesman (Maz) was amazing. Again the salesman was awesome. This has nothing I bought a new 2016 Ford F-150 from advantage a year and a half ago. The salesman (Maz) was amazing. Again the salesman was awesome. This has nothing to do with him. Recently I had an issues with my truck where the sunroof would not open. Upon a service inspection it was determined that a very small plastic piece from the sunroof had broken off and settled in the sunroof track. It then broke the track as it opened. Now the warranty department is telling me because it was caused by a foreign object (cheap plastic part of the same sunroof), that it is NOT a defect and therefore will not fix it. (Well they will, but not through warranty, so the cost to me will be $3000 minimum). *^that after my third fir vehicle in 4 years and 3 referrals. Thank you very much Advantage Ford for “standing behind” your products. Even the $4000 additional warranty that relies on “technicalities” to stick customers with the bill More
by Garyhofer
Employees Worked With
Maz Al Shatty
January 03, 2018
Honest service, great truck I recently bought a Lariat F-150 from Advantage Ford and was helped by both Ryan Vescarelli and Daniel Stevenson. They were both great guys, knowledge I recently bought a Lariat F-150 from Advantage Ford and was helped by both Ryan Vescarelli and Daniel Stevenson. They were both great guys, knowledgeable, helpful and straight to point, no BS, Would definitely go back to buy another truck off these guys. I was a little irritated with the finance group when it came time to sign the final paperwork. They were high pressure sales for upselling the Maintenance program and extended warranty. More
by Stu H
Employees Worked With
Ryan Vescarelli, Daniel Stevenson
December 29, 2017
Great respectful fast service Bryan and all the service staff are straight forward, fast, respectful and so far accurate and reliable. We have used them over many year and few diff Bryan and all the service staff are straight forward, fast, respectful and so far accurate and reliable. We have used them over many year and few different vehicles with 100% positive experience . More
by James
Employees Worked With
Bryan
August 20, 2017
Sales representative was not nice We had came to this delearship in Calgary due to seeing a truck that caught our eye, travelling more than 5 hours for this specific truck. We pulle We had came to this delearship in Calgary due to seeing a truck that caught our eye, travelling more than 5 hours for this specific truck. We pulled up and the truck was great, had a long drive, talked a lot about it but when we got talking about prices, the sales representative had quite the attitude when dealing with us, needless to say we walked away very unhappy with his words said to us. Would not recommend this delearship to anyone. More
by Deniice
Employees Worked With
Daniel Stevenson
June 25, 2017
Great service I had stopped in because one of my wipers weren't working. One side didn't move and I immediately thought the worst . I stopped in and was helped by I had stopped in because one of my wipers weren't working. One side didn't move and I immediately thought the worst . I stopped in and was helped by Dionne. I was reassured it was probably nothing other that a loose nut on the arm. I was so relieved since I immediately thought it was going to cost more than I could afford. It was a great experience and I will absolutely return. More
by Andrw3
Employees Worked With
Dione Steinhauer
May 06, 2017
Awesome Service Ethic Highly knowledgeable and always understanding in terms of high performance maintenance issues. Always notifies about unforseen timing difficulties and Highly knowledgeable and always understanding in terms of high performance maintenance issues. Always notifies about unforseen timing difficulties and arranges flawless transport scheduling. I will always deal with Advantage FORD for sales and service. More
by Mustang1
Employees Worked With
Vanessa Pederson
May 04, 2017
Great experience with the sales and service department! I had the pleasure of dealing with Jordan for the purchase of my 2016 F150. He helped make the purchase simple and hassle free. He worked to get me a I had the pleasure of dealing with Jordan for the purchase of my 2016 F150. He helped make the purchase simple and hassle free. He worked to get me a deal that I was happy with! A little less than a year later, I needed to bring my truck back to the dealership to have a warranty issue taken care of and Vanessa took great care of my truck. She was able to get the part ordered quickly and had it repaired for me in no time. I would definitely recommend this shop for both sales and service! More
by Steven Nguyen
Employees Worked With
Jordan Dyck, Mike Bieth, Vanessa Pederson
April 28, 2017
Excellent Service!! Vanessa in service is always professional and courteous whenever I come in. I do work beside another ford dealership, however the extra distance is al Vanessa in service is always professional and courteous whenever I come in. I do work beside another ford dealership, however the extra distance is always worth it because the whole service team always makes sure to go above and beyond any day of the week. Thank you for the great work, always greeting me by name and taking care of both my ford vehicles when needed. More
by Seanner
Employees Worked With
Evan Deveau, Vanessa Pederson, Justin Swinton
April 17, 2017
Gazmend Morina ROCK! We just purchased our second car from the same dealership and both times Gazmend helped us. We own Ford Explorer and purchased Ford Escape .He did gre We just purchased our second car from the same dealership and both times Gazmend helped us. We own Ford Explorer and purchased Ford Escape .He did great job helping us to find the best car options we need . He is the most patient and educated Salesman we ever met before and would trust him and recommend him to everyone anytime. We drove our new car as the happiest clients ever again, Excellent customer service that we can only wish for! Great job Gazmend as always! We be back again when needed and we will recommend you to all our friends and family! More
by Mirjana
Employees Worked With
Gazmend Morina
