427/QEW KIA

We had a great experience with everyone at KIA 427. We feel we got a great deal and made new friends. The buying of the car with Paul was easy, he is very kind, knowledgable and helpful. Everyone at KIA 4 feel we got a great deal and made new friends. The buying of the car with Paul was easy, he is very kind, knowledgable and helpful. Everyone at KIA 427 made the experience pleasureful. More

I have been a Toyota owner for many years and I never had such good service and friendly/polite manners as Kia Queensway. I am very happy with my Kia Rio and the people at Kia Queensway. I can assure you such good service and friendly/polite manners as Kia Queensway. I am very happy with my Kia Rio and the people at Kia Queensway. I can assure you that I will tell all my colleagues how good of service your Kia Queensway team gives! More

Went to 427 QEW Kia to purchase my first new car. Paul, the sales person, was very helpful and honest. He answered all of my questions, and I had a lot as a first time buyer. Even after I purchased the car the sales person, was very helpful and honest. He answered all of my questions, and I had a lot as a first time buyer. Even after I purchased the car and was waiting for it to arrive at the dealership, he answered all my questions I had via email. Everyone at the dealership was friendly and helpful. I would recommend Paul and the dealership to anyone interested in buying a car. More

Excellent experience! Mr. King transacted my purchase with integrity and professionalism- all members of the staff from the receptionist to the parts/service were exceptional. with integrity and professionalism- all members of the staff from the receptionist to the parts/service were exceptional. More

Extremely helpful and professional. No bells and whistles and gimics which is important while purchasing a car. Rocky was helpful and explained parts I was unsure of to make me feel more comfortable with my and gimics which is important while purchasing a car. Rocky was helpful and explained parts I was unsure of to make me feel more comfortable with my purchase. More

I am 38 years old and I was out to buy my first car, I had a budget in mind and I had looked around the internet, but I really didn't know for sure what I wanted. My first few encounters with dealers at H had a budget in mind and I had looked around the internet, but I really didn't know for sure what I wanted. My first few encounters with dealers at Honda, Toyota, and Hyundai were unfortunately just what I expected, I wont waste much time on them, except to say that they made me feel as uncomfortable and unknowledgeable about the car buying experience as I was. I was at the point that a few more dealerships and I was going to stick to public transportation and curse under my breather for a year about all the money I had put into driving lessons. I headed into 427 Kia with the same reservations in mind , ready for another onslaught of questions I had no answers too, smirks and offhanded remarks about my lack of experience, and a dealer after putting me through all that, then showing me to vehicles I couldn't possibly afford. Rocky was a breath of fresh air to say the least, right away he made me feel at ease, at no point did I feel inadequate or stupid, he was so patient with me, he answered all my questions he explained to me about the different options available and what impressed me even more was that he recommended the car I bought (The Kia Soul), because not only was it within my price range, (I had also priced souls, rios and fortes in my research and this was a great price), it fit my lifestyle so perfectly, I can haul around things for work, that I normally would have to rent a truck for a day to do. Also 2 of the dealers I had dealt with before had also gone on about add on's for the vehicle, Rocky did not pressure me in any way about add on's I wanted winter mats and a trunk mat and he didn't push me into buying 6 more options that I couldn't do without. I honestly forgot in the whole process with Rocky that I was a first time buyer, he made me feel so comfortable even after I had the car I was sitting in the lot enjoying the new car smell and radio, Rocky still came out to ensure I was okay and offer any assistance again, either by phone email or in person. On another note the credit department gets a rating of 6 out of 5, I believe it was linden that I dealt with, he was so professional, calm, cool and collective. But the things that impressed me the most, I had been turned down by the banks, just told no, as usual big banks just no, no option, Linden worked with me, found and option I was comfortable with and there was no pressure to buy all the different insurances that all loan companies offer, and in my personal experience have so many loopholes and are so hard to collect on, they are worthless. If you are a new car buyer and are afraid to go out there (it took me 6 months before I even started), Rocky is the dealer for you, he will treat you with respect and dignity and you wont feel embarrassed about buying that first car, trust me I am glad I found him. Thank you More

Rocky, I would like to demonstrate my appreciation Rocky, I would like to demonstrate my appreciation with the service provided by you with just a few words but it seems to hard. Myself and my wi Rocky, I would like to demonstrate my appreciation with the service provided by you with just a few words but it seems to hard. Myself and my wife wasn't completed sure with regards buying a new until we meet with Rocky at 427\QEW KIA. Rocky was able to manage the best for my money and not trying to get more money from me and provided a lower quality car. With great understand about what the customer need and what they want, no more no less. Rocky also provided a very fast service with incredible quality. My deal was closed within 48 hours including insurance and all paper work with banks and etc. I had 0 headache to buy a brand new which was something i would never expected to happen. Rocky Thank You once again for all the support from you and your managers to have this deal closed as fast as possible. Rocky will be recommended to anyone asking for a car dealer 100% of the time. Regards, Andre Rocha More

This is the worst dealership I could have chosen. Absolutely no care for their clients. Good luck trying to get a hold of these people.... no one calls back or answers emails. I have tried for 2 week Absolutely no care for their clients. Good luck trying to get a hold of these people.... no one calls back or answers emails. I have tried for 2 weeks after purchasing my car. Not only was I told I could pick up my vehicle on Thursday and not end up getting it until the next Monday.... every time I called to see if I could come in, no one answered or called me back after leaving messages. I was also told they "lost" my vehicle. When i finally could pick up the vehicle, not only did I get rushed out of there, as soon as I drove home, my oil light came on, the side panelling lifted off, and my LED light was burnt out. After calling them for 2 weeks straight and emailing, no one to this day has returned my messages. Absolute crap service. If you want a terrible experience and contant immediate issues with your newly purchased vehicle, by all means go to this dealership.. but it will be a waste of your time and an abundance of unwanted added stress. I have a warranty and have been trying to call to bring it in and fix what needs to be fixed but nothing.... great work team! all of you... sales consultants, customer service, General Managers, and service department. Awful. More

Rocky was open and engaging with all of our questions. WIth this being our first car purchased from a dealership, Rocky did his best to make sure we felt comfortable and informed every step of the way. Ro WIth this being our first car purchased from a dealership, Rocky did his best to make sure we felt comfortable and informed every step of the way. Rocky partnered with Riyaz to ensure all of our service concerns were met. We'd certainly return in the future when we're looking for our next vehicle, and we'll definitely ask for Rocky! - Caroline & Jon More

Our saleos guoyo rocky was ioncrredoiible me and my husband went in and wanted a car fast he tOok his time ad showed us the vehicles e inquired about, we also wanted the sale to go through quickly and husband went in and wanted a car fast he tOok his time ad showed us the vehicles e inquired about, we also wanted the sale to go through quickly and lindon got the paper work through and got us approved the very next evening and 2 days later the vehicle was ready, sam came out to greet and meet us as well the entoire team that me and my husband dealt with was very friendly... More