401 Dixie Hyundai
Mississauga, ON
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1,607 Reviews of 401 Dixie Hyundai
Excellent Customer Service My experience at this dealership started right from the first call that I made and spoke with Maria Merida back in June. She was consistent but very c My experience at this dealership started right from the first call that I made and spoke with Maria Merida back in June. She was consistent but very courteous in the follow-up, which eventually made me visit this dealership. I visited a few dealerships of other brands but came back to Dixie/401 Hyundai mainly due to the professionalism and honesty of the sales person Jeremy Chen. My experience at other dealerships was a bit worry some because they were trying to sell me "their" product and not considering my needs as a customer. What I liked about Jeremy was that he asked about my needs, how I am going to use this car and then presented me with options. He was honest in providing me information, rather educated me to win my confidence. I never felt being driven into a corner to make a decision, rather I was shown various options and given some tips on how to decide. I paid two visits to Dixie/401 Hyundai, went back to other brands to make sure I am making the right decision. In the end, I came back and bought the car because I felt I could trust this gentleman. Final touches to our deal were given by sales team manager Darryl Kessel, another pleasant experience. I and my family are enjoying the new car and I will definitely refer my friends to this dealership. More
Wonderful and Great Service I've been going here for about 5 years and I wouldn't ever go anywhere else. Very professional, helpful, understanding and accommodating. I called for I've been going here for about 5 years and I wouldn't ever go anywhere else. Very professional, helpful, understanding and accommodating. I called for a last minute service and there was no problem at all! I always trust their recommendations and feel like the understand both my financial and car needs. More
Customer Respect Been to this place yesterday. Deeply disappointed. Never got treated like this in my 20 plus years of car buying. The sales person did not even gave Been to this place yesterday. Deeply disappointed. Never got treated like this in my 20 plus years of car buying. The sales person did not even gave his card. Most disappointment was the evaluation of my car. A car valued by MTO for retail at 8675$ and wholesale price of 6475$, was valued at just 3500$. No respect for market value and MTO valuation, and rudely told (via junior sales person) that it is final take it or leave it. Never seen a junior salesman not supported by senior staff. No senior person even bothered to see me face to face. In one single word "hopeless". I do not know that with this environment how the team is working there and how long. More
Thank You! 401 Dixie Hyundai has always treated me with respect. Being a young female looking for her first car I never felt like they were taking advantage of m 401 Dixie Hyundai has always treated me with respect. Being a young female looking for her first car I never felt like they were taking advantage of my inexperience. The sales team was upfront and honest and went out of their way to find something I liked while not venturing out of my price range. They even remembered me two years later when I came to lease a new vehicle! Thank you for all you and your team do. Your dedicated customer service is what will keep me coming back for years to come. More
Awesome Customer Service This is my first car and I had really great experience with 401 Dixie Hyundai, especially thanks to Vikas Jetly and Ams Desai. Definitely honest and This is my first car and I had really great experience with 401 Dixie Hyundai, especially thanks to Vikas Jetly and Ams Desai. Definitely honest and good management, They helped me in many ways especially financing part as well as mechanical and practical knowledge. More
nice people definitely honest, good management and cheerful, they helped me in many ways especially financing part. I don't have 25 words to write other than t definitely honest, good management and cheerful, they helped me in many ways especially financing part. I don't have 25 words to write other than they were wonderful More
Fantastic The entire team was excellent from Maria Olenik in sales to Greg in Management to Ben in the finance unit. 5 star to them all. Charles. The entire team was excellent from Maria Olenik in sales to Greg in Management to Ben in the finance unit. 5 star to them all. Charles. More
Great experience First my husband and I went to the dealerships in Brampton one would not deal with us and the other one was trying to sell us a car that we did not wa First my husband and I went to the dealerships in Brampton one would not deal with us and the other one was trying to sell us a car that we did not want. When we went to 401dixie Hyundai we were not sure what to expect and Erick with GREAT he made are experience wonderful we decided to go with the Elantra Gl it is my first new car and he made the hole experience wonderful. I have called him since I pick up the car with questions and he was still helpful. More
AWESOME. The parts manager was very helpful. As well as service people. Highly recommended. Customer service is number one and they proved it!!!! Great Job guy The parts manager was very helpful. As well as service people. Highly recommended. Customer service is number one and they proved it!!!! Great Job guys!!!!! More
Awesome! I wouod take this opportunity to thank Chayanne and Devanne for helping me out and answering all the questions i had. They were very helpful and also I wouod take this opportunity to thank Chayanne and Devanne for helping me out and answering all the questions i had. They were very helpful and also accomadated me even though i did not have an appointment, as compared to my regular dealership (Atrell) who always have a excuse and never willing to accomadate. Me and my family own 4 Hyundai vehicles, all bought from the same dealership. My experience with the service team at Atrell have been on and off. They are good sometimes but not upto caliber, even though i share a very good rapprt with them. I for the last few services, went to local shops (Canadian tire) as they always accomadated. I made the right decision in walking into 401 dixie Hyundai and the experience today would make me come back to the dealership and i dont need to go anywhwere else. I Would also like to mention the technicians name, Sunil, who took time to answer my concerns and cleared a few misconceptions i had and i was very satisfied. A customer would never remember how a service advisor looked or the clothes they qor, but would always remember the way he was made to feel. I thank both the lovely ladies for their warmth and customer centric attitude. Keep it up. PS: i hope you still remember my jokes.....lol. Regards, Kulneet Singh More






