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401 Dixie Hyundai
Mississauga, ON
1,304 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,304 Reviews of 401 Dixie Hyundai
January 22, 2016
"great service from voilet kassak-johnson,ben hajdini " I was very confused about what vehicle I was going to get .I did not have a very strong financial back ground. god sent violet Johnson to answer my pr I was very confused about what vehicle I was going to get .I did not have a very strong financial back ground. god sent violet Johnson to answer my prayer she took care of every thing made me feel comfortable .and ben was very understanding explained about payments and how it worked I walked out has a happy customer. More
by toronto helen123
Employees Worked With
Greg Klepacz, Ben Hajdini, Violet Johnson, Maria Merida
January 21, 2016
Great team, great service!! My vehicle had multiple problems that weren't all realized from the beginning. They took their time to figure everything out and did their best to ma My vehicle had multiple problems that weren't all realized from the beginning. They took their time to figure everything out and did their best to make sure I was happy and taken care of. Responsive, professional, polite ... and they worked well together! Well done on putting together such a great team!! Definitely will be my first stop when it comes time to buying a new vehicle. More
by 2008 Santa Fe
Employees Worked With
Mitch Harvie, Cameron Woods, Cheyenne Parsons
January 21, 2016
Great Service from Mitch Mitch was extremely helpful with a multitude of things. In particular, he answered all of my questions directly and if he didn't know the answer he m Mitch was extremely helpful with a multitude of things. In particular, he answered all of my questions directly and if he didn't know the answer he made sure to follow up. I came in for one of my regular maintenance visits and on the day of, I had mentioned 2 other concerns I was having. Mitch made sure to take care of them. He also arranged for a shuttle to drive me to and from the dealership ,as well as, keep me up to date with what was going on with my car, by phone. Overall, my experience with 401 Dixie and Mitch was positive and I'm quite pleased. More
by Em Cee
Employees Worked With
Mitch Harvie
January 20, 2016
Service Reliable service. On time service as promised I had to get to another appointment after the service and was able to do that. Thank you Reliable service. On time service as promised I had to get to another appointment after the service and was able to do that. Thank you More
by Maria
Employees Worked With
Mitch Harvie
January 19, 2016
Second new vehicle maintenance The service representatives that I interacted with were very polite and professional. The second maintenance schedule for my new vehicle was explained The service representatives that I interacted with were very polite and professional. The second maintenance schedule for my new vehicle was explained in detail on both services and cost. The vehicle was ready on time as promised. The experience was excellent - great job 401 Dixie Hyundai. More
by RPM
Employees Worked With
Anna Mazzei
January 18, 2016
Refreshing My last purchase of a vehicle at Foster Kia had left me with such a bad taste for car purchases but i took a chance on 401 Dixie and i must say that i My last purchase of a vehicle at Foster Kia had left me with such a bad taste for car purchases but i took a chance on 401 Dixie and i must say that it was night and day. i was very comfortable with Trevor's no pressure approach that i was able to make a decision quite quickly and Greg was phenomenal always on the floor always greeted me and treated me as a valued client. one other mention Shaqil in finance this guy knows his job. you can believe me when i say my next purchase will be at 401 Dixie and anyone who I know is looking I will be sure to send them to Trevor. I am very pleased with my purchase. More
by Kervin
Employees Worked With
Greg Klepacz, Trevor Shirley, Shaqil Damji
January 17, 2016
Scheduled service (36,000) From beginning to end was provided with excellent service. From walking me through exactly what was required to offering my daughter and myself bevera From beginning to end was provided with excellent service. From walking me through exactly what was required to offering my daughter and myself beverages (multiple times) to a status update so I was not left in question of Shawn my car would be done More
by Ryan001
Employees Worked With
Anna Mazzei
January 15, 2016
Easy Oil Change I dropped in without an appointment, was granted quick service and a shuttle ride to and from my office. My only concern was that they had granted a I dropped in without an appointment, was granted quick service and a shuttle ride to and from my office. My only concern was that they had granted a very long shuttle ride to an other customer so a number of people had to wait a longer than expected time for the shuttles return. This was an inconvenience for those of us who work near the dealership but too far to walk it comfortably. They did provide a second shuttle and managed to minimize the problems. Sometimes being too nice can be a problem too. More
by Cris1965
Employees Worked With
Anna Mazzei, Cheyenne Parsons
January 14, 2016
Hyundai Dixie - The Dream Team! Hi There, My name's Nicholas and I recently visited Hyundai Dixie for my regular oil change and servicing. This was my first time at this dealership Hi There, My name's Nicholas and I recently visited Hyundai Dixie for my regular oil change and servicing. This was my first time at this dealership as I needed a new location closer to home that values service and friendliness. I previously went to Hyundai Cooksville and Hyundai Kitchener for appointments but always received poor service, lack of care and sarcasm. This experience was much different. I called in letting Dixie know I was running a bit late due to traffic and weather conditions and they were totally empathetic - the gentleman on the phone said "not to worry, please drive safe, you're safety comes first." Once I arrived, Anna, from service greeted me warmly and genuinley. She asked how she could help and made sure that my service was prioritized. Anna also went above and beyond to see if I was still eligible for my discount ( a coupon I usually receive in the mail but happened to forget to bring). Next, she proceeded by giving me a tour of the dealership to make me feel right at home. I was so blown away by the friendliness and warmth of the dealership I even felt empowered to shop around for another new vehicle for my partner as a surprise. I later met a sales agent by the name of Trevor. I wish all sales agents were as helpful and respectful as Trevor, He understood where my buying intentions were and did not exert any pressure (which I can't say happens in other locations). At the end of our conversation I sat down in the lounge and noticed my vehicle parked right near the entrance as if a valet agent was helping a guest. Next, Anna approached me, kindly letting me know that my service was completed. She went over my invoice thoroughly and clearly, so that I was fully aware of what was done on my vehicle and what to expect on my next service appointment. I really appreciated this act because Anna didn't assume anything. She left me feeling comfortable and extremely happy that my service was done quickly and efficiently. And also managed to save me a few bucks. I am so happy I found this dealership as I plan on going back there for every appointment going forward! Thank you Anna and your team! Cheers, Nicholas More
by Nicholas
Employees Worked With
Trevor Shirley, Anna Mazzei
January 14, 2016
Above and beyond customer service standards. I had my car in for some repairs. The shuttle driver took me home and picked me up when the car was ready for pickup. However, by the time I was sup I had my car in for some repairs. The shuttle driver took me home and picked me up when the car was ready for pickup. However, by the time I was supposed to pick up my car I was very ill and not able to drive, and could needed help walking. Both Mitch Harvie and Cheyenne Parsons went out of their way for me, especially Cheyenne who drove me home in my car and even parked my car in the underground garage for me!. More
by S. Strauss
Employees Worked With
Mitch Harvie, Cheyenne Parsons
