Wesley Schanzenbacher | Page 24

Great experience. Thanks Wes and Cherry for making the experience great when getting into another lease with BMW. I'd definitely recommend both to family and friends. Thanks Wes and Cherry for making the experience great when getting into another lease with BMW. I'd definitely recommend both to family and friends. More

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Great experiences and excellent services! We recently purchased 2018 X3. Ellen helped us for the transaction and we are very happy with the experiences. The whole team there in Parkview BMW is We recently purchased 2018 X3. Ellen helped us for the transaction and we are very happy with the experiences. The whole team there in Parkview BMW is very attentive to address our needs and questions. I highly recommend Ellen and her team. More

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No surprises. Straightforward transaction. Ellen provided a no surprises buying experience. She walked us through the advertised offer, explaining potential upgrade options. She was very good Ellen provided a no surprises buying experience. She walked us through the advertised offer, explaining potential upgrade options. She was very good at not being pushy, which we appreciated. Her calm and focus on the business at hand allowed us to confidently close the transaction in a day. We would go to Ellen again to buy our next BMW. More

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Thank you I am very impressed with Dave Golding’s excellent customer service. Dave exceeded my expectations. Dave is warm, welcoming and very positive. Dav I am very impressed with Dave Golding’s excellent customer service. Dave exceeded my expectations. Dave is warm, welcoming and very positive. Dave is a good listener, very polite, patient and organized. He is detail oriented, excellent with numbers, very knowledgeable about his product line and shows a genuine interest in his customers and their needs. I'm a very happy Parkview BMW customer. More

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Experience Well organised and satisfied us in every way. When we walked in Wesley was courteous and offered us a coffee while we waited for Adam. Seemed like a r Well organised and satisfied us in every way. When we walked in Wesley was courteous and offered us a coffee while we waited for Adam. Seemed like a real team environment and made the experience great from beginning to end. Adrian was extremely patient explaining the features on pick up and Matthew, gracious as always, took our money with a smile!...lol.. 5 stars all around! Enjoying our new car! Thanks boys! More

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Good Info, No High Pressure I am a happy customer, having received what I think was good advice and good information, without a lot of up-selling or sales mumbo-jumbo. I am a happy customer, having received what I think was good advice and good information, without a lot of up-selling or sales mumbo-jumbo. More

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Fantastic Experience! Amazing Staff! I had the pleasure of dealing with Wes, Cherry, Samantha and Adrian regarding my new BMW M5 that I picked up on Saturday! Terrific individuals, incr I had the pleasure of dealing with Wes, Cherry, Samantha and Adrian regarding my new BMW M5 that I picked up on Saturday! Terrific individuals, incredibly professional, and they all went out of their way to make sure I had a fantastic experience in buying and picking up my new BMW M5! I would highly recommend dealing with Wes and Cherry in picking out your next BMW, and then interacting with Samantha and Adrian to ensure you get the complete VIP treatment! Great team! More

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VIP delivery experience Just picked up my gorgeous M2 last Saturday at Parkview BMW. I was still thinking about great impression when I entered the dealership and everyone wa Just picked up my gorgeous M2 last Saturday at Parkview BMW. I was still thinking about great impression when I entered the dealership and everyone was welcoming me for this big day. Huge shout out to Cherry and Wesley for taking care of my requests and concerns since the very first second. Thank you for giving me such a memorable experience! More

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Excellent Delivery Experience The Wes was very direct and to the point and got me exactly what I wanted after explaining the unnecessary haggling experience I received from another The Wes was very direct and to the point and got me exactly what I wanted after explaining the unnecessary haggling experience I received from another BMW dealership. Got me the exact car I wanted for the price I asked for. When there was a problem with BMW Finance he took care of it right away without discussion. The delivery experience by Corey was above and beyond what he had to do. I had forgotten an item in my lease return and Corey made sure to drop everything right away to help me get it back after the car had already been shipped off. That level of service alone was priceless. John was great at answering my questions however was not able to deliver on what I had directly asked for. Initially quite insistent on upselling after I had explicitly described exactly what I needed. Overall knowledgeable and friendly. Service Experience - The service department is generally quite busy and I find myself waiting to be checked in by the service advisor. Tends to be a messy situation as my numerous visits show that clients tend to get mixed up or paperwork gets lost and clients are left waiting. At a different BMW location, they ask clients what else is required for service at the time when the appointment is made. Hence the paperwork/service invoice is already drafted. When arriving at the service bay, key is handed to off to the staff and dropped into a reader which immediately brings up service invoice and client info. Parkview may benefit from such a process to help expedite the service experience and reduce confusion. More

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A stellar, top-notch service befitting the brand Without hyperbole our experience here was absolutely stellar. My wife and I have been through several cars in the past few years, and have had our fai Without hyperbole our experience here was absolutely stellar. My wife and I have been through several cars in the past few years, and have had our fair share with dealerships and other brands. Hands down Parkview BMW made the experience much more inviting and welcoming than any other we have dealt with in the past. The BMW DNA is as evident in this showroom as it is on the road. We acquired two vehicles with the help of Adrian Andrews, Arash Rahimpour and Wes Schanzenbacher. Their welcoming and cordial approach made the experience relaxed, informative, and rewarding. Arash's candour and knowledge base helped us get into the vehicles we sought, while Wes and Adrian Andrews helped complete a seamless transaction. The entire team's dedication was there well beyond store-close, indicative of their passion and enjoyment for their work. Arash and Adrian Lupo's knowledge-base and experience with the vehicles, their features and capabilities were clearly evident in both the delivery and intro to our first vehicle; as well as in their input on spec'ing-out the second, more particular vehicle we ordered. All in all, the experience was great, and we look forward to continuing our relationship with Arash, Wes and the two Adrians. It was a thoroughly enjoyable, easy-going and rewarding experience befitting the BMW reputation and brand. More

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