Sue Vincent

Rick Watson and Lexus of London definitely deserve 5 stars in my books. From the moment I walked through the door Rick and the crew treated me like family even though this was my first time at the deale stars in my books. From the moment I walked through the door Rick and the crew treated me like family even though this was my first time at the dealership and I didn't have a scheduled meeting. Needless to say I purchased a vehicle prior to leaving that day! Thank you Rick, Stephanie, Lauren, Sue and the rest of the personnel that made my experience so enjoyable! More

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Sue Vincent was great to work with. We 'clicked' right away and I felt as if I'd known her all my life. She is easy to work with and provided her honest opinions in order to help me pi We 'clicked' right away and I felt as if I'd known her all my life. She is easy to work with and provided her honest opinions in order to help me pick the vehicle I needed; I appreciated her sincerity and honesty as we worked together to pick the right vehicle. After purchase, she was there to answer or direct me to the right source with my questions as I am new to the Lexus family. I chose to buy a Lexus due to their reputation for quality and my experience with Sue and the dealership in general was great. Sam was super helpful also, as I learned the technology of the car. Thank you for a great experience. More

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Sue and her team were incredible from the first day we dealt with her. Super knowledgeable, and matched us with a vehicle based on our needs. She was easy to communicate with and goes the extra mile to en dealt with her. Super knowledgeable, and matched us with a vehicle based on our needs. She was easy to communicate with and goes the extra mile to ensure that we are happy…the best experience we have had thus far. We left Lexus/Toyota for another brand briefly and that was a big mistake. Lexus has welcomed us back with open arms and we are glad to be back. Sue, you have a long term client now with us. Thank you for everything More

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Sue was very professional and knowledgeable, pleasant to deal with. Was quick to answer any questions or concerns I had. A very positive experience deal with. Was quick to answer any questions or concerns I had. A very positive experience More

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I recently enjoyed doing business with Lexus of London, and the experience was exceptional. When I entered the dealership, the staff greeted me warmly and professionally. They demonstrated an impressive kn and the experience was exceptional. When I entered the dealership, the staff greeted me warmly and professionally. They demonstrated an impressive knowledge of the Lexus lineup and answered all my questions with patience and expertise. Sue Vincent and Lauren Rossini were accommodating. They took the time to understand my needs and preferences, which made me feel confident and informed about my options. The entire process was transparent and smooth, with no pressure or hassle. I was especially impressed by the attention to detail and personalized service, which made me feel like a valued customer. The team's commitment to excellence was evident in every aspect of my visit, leaving a lasting impression. I left Lexus of London with a new car and a smile, confident that I had made the right choice. The team at Lexus of London truly goes above and beyond, making them a top recommendation for anyone in the market for a new or used vehicle. Thank you for such a remarkable car-buying experience! More

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Our Sale Specialist (Sue Vincent) was very helpful with our decision making and stressed that we take our time and be sure to choose the appropriate vehicle for our needs Sue is a true professional and a p our decision making and stressed that we take our time and be sure to choose the appropriate vehicle for our needs Sue is a true professional and a pleasure to do business with. More

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Lisa Ali was pleasant to deal with. The dealership seems to be very well organized. The dealership seems to be very well organized. More

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Sue Vincent whom I primarily dealt with on this occasion, is a wonderful salesperson with years of experience and good knowledge. I have been leasing the RX models and upgrading them for sometime now, and Su is a wonderful salesperson with years of experience and good knowledge. I have been leasing the RX models and upgrading them for sometime now, and Sue as my primary contact is always proactively helpful and has always been willing to help me anytime I have questions. I interact with others on the team as well on many occasions and I must say the entire team at Lexus of London comprises of wonderful people, very helpful and informative always. More

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The atmosphere at Lexus London is phenomenal. Every time I go there, my experience is great. On two occasions, I have dealt with Heather, and she is always very pleasant, professional, and extr Every time I go there, my experience is great. On two occasions, I have dealt with Heather, and she is always very pleasant, professional, and extremely helpful. I am very satisfied with my Lexus dealer and the staff that I have dealt with there. More

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Sue Vincent was extremely helpful, knowledgeable and professional. I had great experience in test drive. I will highly recommend her to my friends our anyone who may be interested in Lexus. professional. I had great experience in test drive. I will highly recommend her to my friends our anyone who may be interested in Lexus. More

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