Stephanie Shearsby | Page 13

Excellent Sales Staff, Service Department, Stand Behind Prod Great Sales and Service staff specially Natalie Marsh who made purchase very easy for me. I bought Pre-owned Lexus ES350 last week. It was a great Great Sales and Service staff specially Natalie Marsh who made purchase very easy for me. I bought Pre-owned Lexus ES350 last week. It was a great purchasing experience with Lexus of London. I had two Lexus options to choose from: one was in Ottawa that I saw and one was in this dealership. Natalie, Lauren and Stephanie made this purchase very easy for me by giving me confidence and peace of mind. They delivered the car at my house all the way from London to Mississauga, the very next day. After delivery, I found windshield crack and windshield sprayer not working. I contact back to Natalie and she coordinate with Lauren and Stephanie to have my issue resolved. Stephanie talked to Service manager and she arranged a loaner car with driver name Rob all the way from London to Mississauga second time to take my car back for repair. It made me feel very comfortable and this took away a lot of stress from me and save my work time. I never had this kind of service before in the past when I bought pre-owned car. They replaced the windshield and fix the spray problem. This courtesy service was extremely helpful and stress free for me. In short, I would say Lexus of London is the best dealership who will stand behind their product and make every effort to make your purchase less successful and easy Natalie, Lauren and Stephanie were very helpful all along. Thanks to all of you specially Natalie. I would highly recommend anyone who is looking to purchase Lexus or Toyota to buy from here. Distance does not matter to them. Buy with confidence. Rehan From Mississauga More

Report | Print

Awesome experience This dealership goes above and beyond to make your purchase of a vehicle a pleasure! Natalie my salesperson helped me choose the right car for my need This dealership goes above and beyond to make your purchase of a vehicle a pleasure! Natalie my salesperson helped me choose the right car for my needs and was very knowledgeable and pleasant. Kevin my concierge gave me a thorough lesson on all the controls and features of the vehicle and offered many time saving tips. Lauren in the business office handled my purchase professionally while making the whole experience uncomplicated. Stephanie made me feel more than welcome as soon as I arrived. Henry reviewed the service department with me and was very helpful.Finally Chris the general manager made sure my whole experience ran smoothly. I will definitely come back to buy my next vehicle! More

Report | Print

NX200t Great service from entire staff! Helped us with selection and protection of our new vehicle. Answered questions/calls promptly and were so helpful wit Great service from entire staff! Helped us with selection and protection of our new vehicle. Answered questions/calls promptly and were so helpful with our selection process. Rick and Stephanie were both Invested in our experience and listened to us! Kylie was so knowledgable about protection plans and got us covered for ease of mind. Kevin made sure we were comfortable with our vehicle and so knowledgable about the Lexus brand! Thank you Lexus of London! More

Report | Print

Very enjoyable We initially located the vehicle on the internet and came in contact with Stephanie Shearsby. When we flew to London to see/drive the vehicle she pic We initially located the vehicle on the internet and came in contact with Stephanie Shearsby. When we flew to London to see/drive the vehicle she picked us up at the airport and, at the end of the inspection/purchase returned us to the airport - not an inconsiderable distance and out of her way. She was pleasant, knowledgable and professional. The financial end of the transaction was handled by Lauren Rossini who was equally professional and prepared. The vehicle was shipped to our home and this too was handled in a very competent manner by Lexus of London. More

Report | Print

Amazing Experience Stephanie answered all my questions and was very knowledgable and professional. Made my whole experience fantastic. I would deal with Stephanie agai Stephanie answered all my questions and was very knowledgable and professional. Made my whole experience fantastic. I would deal with Stephanie again and hope to! More

Report | Print

Amazing Experience! Stephanie helped me with the recent purchase of my pre-owned vehicle, and I have to say, it was some of the best service I have had. She answered my n Stephanie helped me with the recent purchase of my pre-owned vehicle, and I have to say, it was some of the best service I have had. She answered my numerous questions and took the time to make sure I found the vehicle that would suit me and my family best! I will be sending all my family and friends to Lexus of London and have given them Stephanie’s card! Thank you again to Stephanie for making my car shopping experience so great! More

Report | Print

Amazing experience Stephanie made buying a vehicle so easy. I hate buying a vehicle but I felt very comfortable. Natalie helped me understand all the features of my vehi Stephanie made buying a vehicle so easy. I hate buying a vehicle but I felt very comfortable. Natalie helped me understand all the features of my vehicle and I am so grateful for my experience at Lexus of London and the amazing experience they provided More

Report | Print

Amazing service Stephanie is so kind and was amazing! Much appreciated. Also Natalie helped me understand the features of my car. Thank you ladie, I am very happy !!! Stephanie is so kind and was amazing! Much appreciated. Also Natalie helped me understand the features of my car. Thank you ladie, I am very happy !!! More

Report | Print

Amazing experience Lexus of London is an incredible dealership with great customer service. Stephanie Shearsby is an incredible salesperson with great knowledge and fan Lexus of London is an incredible dealership with great customer service. Stephanie Shearsby is an incredible salesperson with great knowledge and fantastic personality. She is very dedicated to her customers and made the entire process easy. I would highly recommend STEPHANIE and lexus to any one. Titto & John Glover More

Report | Print

Perfect Experience Stephanie treated me professionally and kindly. She knew exactly what I wanted and was extremely knowledgeable and efficient. Once I made my decision Stephanie treated me professionally and kindly. She knew exactly what I wanted and was extremely knowledgeable and efficient. Once I made my decision on the car the process to purchase was seamless. Best experience I have had purchasing a car. Everyone at the dealership made me feel very welcome. More

Report | Print