Stephanie Shearsby | Page 12

I picked up my new toy Last Sat was the finish to a quick and easy purchase for the 3rd Lexus. All have been the 350 Rx sport. I have seen and felt the vehicles transition i Last Sat was the finish to a quick and easy purchase for the 3rd Lexus. All have been the 350 Rx sport. I have seen and felt the vehicles transition in 4 years that has left me very pleased that I made this choice . This purchase was a stinger for the team to meet , however it was , done quickly and with great professionalism. I have known Sue for 4+ years and she has not changed much ,. Sue is a comfortable person to be around, and to talk to .She was always very accommodating to get the answers to my odd questions. Sue is a no stress and no pressure lady, we have all had that baddd purchase experience with the nightmare team. This wont happen with Sue and the rest of the crew. Thank you for a good experience . One last and very important item.The delivery ... We all know the excitement and the fun taking the keys. Nathan was a great guy that took me thru the vehicle and made me feel comfortable asking the same question . It was the best delivery experience I have had in my years of buying vehicles. Nathan has set the bar and I commend management for the choice of who does the delivery . He does the dealership proud. Don More

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Another Great Lexus experience! Contact, reception, product & service all come to mind when dealing with Lexus of London! Being involved with Lexus & product for over 15 years we f Contact, reception, product & service all come to mind when dealing with Lexus of London! Being involved with Lexus & product for over 15 years we feel qualified to certainly recommend the product & Lexus of London to all vehicle purchasers & owners. From the RX30 to CT200-H and our new UX250-H , they all have been a reliable pleasure to own & drive! More

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Great deal It's a second Camry for me , you never go wrong with Toyota Camry , this time I get a good price and great deal from this salesman ( Allen Zhang ) tha It's a second Camry for me , you never go wrong with Toyota Camry , this time I get a good price and great deal from this salesman ( Allen Zhang ) thanks Allen and Nicolo and all managers involved in this deal More

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Great Lexus Team It is always a pleasure to shop for cars at Lexus of London. We recently purchased a 2016 Lexus RX (our 3rd - 2007, 2010 and now a 2016) - a great veh It is always a pleasure to shop for cars at Lexus of London. We recently purchased a 2016 Lexus RX (our 3rd - 2007, 2010 and now a 2016) - a great vehicle. The team was most accommodating and always makes us feel like special guests - including providing a courtesy NX for a week while completing the deal. Excellent friendly service from Allan Calvert. Kevin Gittens provided great service and helped us with syncing phones and learning the gadgets. Special thank you to sales manager Stephanie, and Lauren and Kylie for their help with the paperwork, and concierge Rhonda (along with Nathan). The experience was a team effort and we would go back to deal with Lexus of London in a heartbeat. More

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Great communication and experience Lexus of London is a great dealership. They were very helpful in my purchase of a used vehicle. It was actually an Audi (that was taken in on trade-in Lexus of London is a great dealership. They were very helpful in my purchase of a used vehicle. It was actually an Audi (that was taken in on trade-in). Even though it was not a Lexus product, they were still very thorough with ensuring the vehicle was in top-notch shape. The team is very kind and attentive to any questions or concerns you have. Thank you Sue, Stephanie, Kylie, and Jordan. More

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Awesome service orientation Everyone in the dealership is service-oriented, and this obviously comes from senior management and the values of the organization as a whole. We wer Everyone in the dealership is service-oriented, and this obviously comes from senior management and the values of the organization as a whole. We were able to negotiate a good deal for our trade and get a fair price for our new vehicle. Dealing with the finance people was pleasant and the delivery specialist was first rate. We already owned a Lexus so we knew the quality of the dealership. More

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Excellent service Everyone at Lexus of London exceeds expectation in customer service every day. The most friendly helpful people I've ever come to know. They're number Everyone at Lexus of London exceeds expectation in customer service every day. The most friendly helpful people I've ever come to know. They're number one goal is to ensure that we leave happy and feeling we are in good hands. I love going there. My RX350 ALWAYS looks like brand new after they detail it. I've never been happier with a brand or staff. 😊😊😊 More

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Remove snows. Recall repair Provide a courtesy car, they text your when the car is ready for pick up, your car is returned to you cleaner than when you dropped it off, staff are Provide a courtesy car, they text your when the car is ready for pick up, your car is returned to you cleaner than when you dropped it off, staff are always always polite. Looking for a new car - they bring the car to you to test drive, after you purchase the car...they will deliver it to you. Always a positive experience. More

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Second Purchase from L of L Couldn't be happier from start to finish. I even learned a couple of tech things about my previous purchase from Matt. Thank you to all involved. N Couldn't be happier from start to finish. I even learned a couple of tech things about my previous purchase from Matt. Thank you to all involved. Natalie, Stephanie, Lauren, Kevin And Matt. Doug LeBlanc More

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Love Lexus of London Rick Watson, Thanks for taking care of me the way you did. Rick was quick to respond to the many questions I had along the way and very accommodating. Rick Watson, Thanks for taking care of me the way you did. Rick was quick to respond to the many questions I had along the way and very accommodating. The staff at Lexus were all very professional and welcoming. I can't say enough about this experience. Thank you Lexus of London More

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