Richard Alam

My name is Luis Enrique Mezarine, and I had a truly exceptional experience working with Mr. Bandula when purchasing my new Toyota Prius. He is not only exceptionally kind and welcoming, but also extr exceptional experience working with Mr. Bandula when purchasing my new Toyota Prius. He is not only exceptionally kind and welcoming, but also extremely knowledgeable about Toyota models. He took the time to answer all my questions and guided me through the entire process with professionalism and care. I highly recommend him to anyone looking for a seamless and pleasant buying experience! now we are a good friend. More

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Poor communication and questionable allocation I placed a deposit on a 2026 Toyota RAV4 XLE Premium last year in September and have been waiting for almost a Year. Delivery dates kept getting pushed back w a deposit on a 2026 Toyota RAV4 XLE Premium last year in September and have been waiting for almost a Year. Delivery dates kept getting pushed back with no information at all. I saw a recent customer review mentioning that a Pearl White cancellation unit was allocated to another buyer. Combined with the lack of clear updates on my order, I became concerned that available units in my preferred colour may not have been offered to me first. As an existing deposit customer, I expected better priority and transparency on how allocation works. When I went in recently about a refund, we stood by the reception for around 20 minutes. No one acknowledged us properly. My name was called in a low, hard-to-hear voice, when refund was processed.and the manager only appeared once at the start before returning to his desk and not coming back. The combination of the long wait with poor communication and the lack of basic courtesy during the refund visit left me disappointed. Based on my experience, I would not recommend Whitby Toyota More

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Satisfied and reasonable, dealership team were straightforward and reliable no hidden fees. Very friendly and customer oriented. Good professional communications straightforward and reliable no hidden fees. Very friendly and customer oriented. Good professional communications More

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Excellent service special thanks to Richard Alam the best customer service I strongly recommend this place for your next car customer service I strongly recommend this place for your next car More

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Bandula Disanayake is a knowledgeable product advisor. .he was identified my need and requirements and selected the best Toyota vehicle... Richard Alarm is Best Manager I ever meet in Toyota Store...I had .he was identified my need and requirements and selected the best Toyota vehicle... Richard Alarm is Best Manager I ever meet in Toyota Store...I had few Toyota cars past..my last car was 2013 corolla driven 500.000km daily drive 200km to my 20y Canada post work statation. I highly recommended Bandula and Whitby Toyota to everyone... More

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We had a great experience working with Lucky Hayer and his team leader, Richard Alam. We really enjoyed how super helpful he was and this really made the whole experience stress-free. Although we haven’t his team leader, Richard Alam. We really enjoyed how super helpful he was and this really made the whole experience stress-free. Although we haven’t made a decision to buy a new vehicle yet, when we do, we definitely will come back to Whitby Toyota and ask for Lucky. More

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Bandula is terrific guy, Provided exceptional service from start to finish. Richard was very helpful, patient, and transparent throughout the purchase. Really appreciate theirs support! from start to finish. Richard was very helpful, patient, and transparent throughout the purchase. Really appreciate theirs support! More

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I am Extremely happy with my Tundra purchase. Bandula and Richard went over and beyond to help me the purchase. Thanks Bandula and Richard went over and beyond to help me the purchase. Thanks More

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Had a great experience dealing with Bandula from Whitby Toyota. He was polite and had the required information. The whole transaction went very smoothly, without any issues. Toyota. He was polite and had the required information. The whole transaction went very smoothly, without any issues. More

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Whitby Toyota is best Toyota dealer in Ontario. Their sales and service department is top notch and they go above and beyond the call of duty to make customer experience fun and memorable. I really Their sales and service department is top notch and they go above and beyond the call of duty to make customer experience fun and memorable. I really recommend Whitby Toyota to anyone considering a new or used Toyota vehicle. More

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