Michael Donovan

Overall Timing for changing the Tire in appointment time took 2hours 30 minutes, though it was a Scheduled appointment. I went to the service at 8.13 am EST, but my Car was picked for service only at 10.00a took 2hours 30 minutes, though it was a Scheduled appointment. I went to the service at 8.13 am EST, but my Car was picked for service only at 10.00am. Wasn't informed of the delay until 10am. I finished my tire change services appointment only at around 10.45 am and came out of service. More

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Michael made our overall leasing experience a very positive one. He was very polite and professional as he thoroughly explained all the various vehicle and finance options. Michael was always prompt positive one. He was very polite and professional as he thoroughly explained all the various vehicle and finance options. Michael was always prompt and respected our time. He was very knowledgeable about Toyota and the various nuances of the leasing experience. We would highly recommend Michael to friends who are in the market for a new Toyota vehicle. ToyotaTown was very accommodating to us as they always made sure that we were comfortable during our visits to the dealership. We were already familiar with the Service department as we had our previous vehicle serviced there. We have never had a bad experience at ToyotaTown. More

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I've dealt with Sylvia Donovan at ToyotaTown for nearly twenty years and have always had good experiences. My latest Rav4 lease is no exception. I wouldn't hesitate to recommend this business. twenty years and have always had good experiences. My latest Rav4 lease is no exception. I wouldn't hesitate to recommend this business. More

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It was a pleasure to deal with Michael, Sylvia and Rita. Each were helpful, patient and transparent during the entire process. We are loving our new Grand Highlander! Each were helpful, patient and transparent during the entire process. We are loving our new Grand Highlander! More

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Great sales/service departments. Have been dealing with Toyota Town for many years-always helpful,friendly staff.Special thanks to Sylvia & Michael for working with us,with our busy s Have been dealing with Toyota Town for many years-always helpful,friendly staff.Special thanks to Sylvia & Michael for working with us,with our busy schedules,getting our next lease ready to pick up.....Steve & Tracey More

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Consider buying at 60000$ car and not get a chance to test drive and pay 200$ to get put on a 18 month wait list! That’s what it’s like to buy from Toyota Canada! Had to buy your overpriced warranty an test drive and pay 200$ to get put on a 18 month wait list! That’s what it’s like to buy from Toyota Canada! Had to buy your overpriced warranty and rustproofing because you make it very difficult not to…and taxes, really now, that is criminal! I know that’s not your fault. Have you actually read your manual? It’s better than a sleeping pill! My wife loved our 2012 6 cylinder….camry se. we were going to get another one! Yes it’s hybrid…no it doesn’t have 300 hp (xxxx). We love it. It is difficult to understand the technology but we are determined. Thank you for taking a chance. Sylvia and Michael did their best to overcome this impossibility and were successful. Need I-say any more? Unheard of, right? They did it. They were successful. Were we lucky, yes. Did we accept not exactly what we wanted, yes. That is sales work at its best. Congratulations. Fingers crossed for the first scratch, dent or call to service……. More

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Wonderful Sales and Service! ! I appreciate, in particular, the accommodation and sensitivity to disability. Very attentive and knowledgeable people! ! I appreciate, in particular, the accommodation and sensitivity to disability. Very attentive and knowledgeable people! More

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Michael was a great sales person to work with. Love my new Toyota even though it was a long wait. 8 months for a Corolla Cross hybrid. Love my new Toyota even though it was a long wait. 8 months for a Corolla Cross hybrid. More

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Excellent customer service! Michael was patient and helpful in explaining to us the latest high-tech features of the car. Michael was patient and helpful in explaining to us the latest high-tech features of the car. More

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Couldn't have asked for a better experience. Super helpful, patient, answered all questions. They went above and beyond to get us the car we were looking for! First time working with Toyota Tow Super helpful, patient, answered all questions. They went above and beyond to get us the car we were looking for! First time working with Toyota Town and its staff and will likely continue to in the future. Michael D and Sylvia were a pleasure to work with and I'd recommend seeing them for any future purchases. More

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